1181403 - USB MTP mode does not work with Image Capture / Photos on OS X

Status: RESOLVED INVALID

(Firefox OS Graveyard :: Hardware, defect)

Description

[:Atoll]

When connecting my phone with MTP to an OS X computer, neither Image Capture nor Photos can import photos from they device. They do not recognize that an importable device is plugged in at all.

System Information understands that it's plugged in. Redacted slightly:

____ (B2G):

  Product ID:	0x____
  Vendor ID:	0x0fce  (Sony Ericsson Mobile Communications AB)
  Version:	_.__
  Serial Number:	____
  Speed:	Up to 480 Mb/sec
  Manufacturer:	Sony
  Location ID:	0x1d130000 / 5
  Current Available (mA):	500
  Current Required (mA):	500

Comment 1

[Dave Hylands [:dhylands]]

OSX has no direct support for MTP.

My understanding is that you need to copy any files off the phone using this tool:
https://www.android.com/intl/en_ca/filetransfer/

Comment 2

[Doug Sherk (:drs) (inactive)]

Resolving based on comment 1. Let us know if you experience anymore issues, and feel free to reopen if you think there's a bigger problem here.

Comment 3

[:Atoll]

What's the bug # for adding PTP support?