1182645 - Auto-suggest existing article titles when creating new articles

Status: RESOLVED WONTFIX

(support.mozilla.org :: Knowledge Base Software, task, P2)

Description

[Joni Chan]

As a KB writer types in a title when writing a new article, please auto-suggest titles that already exist. 

Purpose: to inform writer of possible duplicates.

Bonus (but not necessary): If a writer clicks on one of the auto-suggestions, they will be taken to the edit page for that existing article.

Comment 1

[Alice Wyman]

Joni, any possibility of getting this bug prioritized?  Lauren has run into it.  See:
https://support.mozilla.org/en-US/kb/adding-screenshots/discuss/6512 Major article rewrite and duplicate article

Comment 2

[Joni Chan]

This is in the backlog now. Since the KB dashboard is seen/used by more contributors, those bugs take precedence, but this one is important too.

Comment 3

[Roland Tanglao needinfo please :rolandtanglao, :mohnkuchen, :adobo, :sinigang, :roland]

i've been bit by this too, setting to p2 for re-consideration if/when we get dev folks

Comment 4

[Paul]

Closed as per https://blog.mozilla.org/sumo/2019/06/07/sumo-platform-roadmap/