Closed Bug 1185968 Opened 5 years ago Closed 4 years ago

[HiDPI] Hello conversation window is cut-off when several calls are listed


(Hello (Loop) :: Client, defect, P4)



(firefox42 affected)

Tracking Status
firefox42 --- affected


(Reporter: cornel_ionce, Unassigned)


Reproduced on:
Windows 10 32-bit, Windows 7 64-bit and Windows 8.1 64bit

Reproducing on:
- latest Nightly, build ID: 20150720030213;
- latest Aurora, build ID: 20150720004006;
- Firefox 40 beta 6, build ID: 20150720220238.

1. Open Firefox using a clean profile
2. (if you are not using a HiDPI device) Go to about:config and set layout.css.devPixelsPerPx to 2.
3. Click on the Loop/Hello icon and start several calls.

Expected Results:
The conversation window properly displays a scrollbar if many calls are shown.

Actual Results:
The menu is cut-off and the user is unable to Start new calls.


Reproduced using both regular(with the pref set as mentioned in comment 2) and HiDPI displays.
This issue is not a regression.
Component: Theme → Client
Product: Firefox → Hello (Loop)
Version: Trunk → unspecified
mark checking out and adding comments.  likely only issue when changes on the fly.
Rank: 45
Flags: needinfo?(standard8)
Priority: -- → P4
Cornel, could you retest this on the latest nightly please?

We've now forced the size of the panel to be fixed. Whilst I can show a failure on Mac, I'd like to confirm if its the same failure or a different one on Windows.

Note also, if you're setting the pref, that might cause issues if you don't restart FF. Although obviously this should work if dynamically going from a non-HiDPI to a HiDPI or vice-versa.
Flags: needinfo?(standard8) → needinfo?(cornel.ionce)
With the latest changes, I still (kinda) reproduce this issue using Windows 10 64-bit on latest Nightly (build ID: 20150920030217).
Using the browser maximized, it's not a problem.
When the browser it's in window mode the Hello Menu is overlapped by the Windows startbar (screenshot: and when Firefox is positioned near the bottom of the screen, the menu is cut-off and the user cannot initiate any new call (see screenshot:
Flags: needinfo?(cornel.ionce)
Support for Hello/Loop has been discontinued.

Hence closing the old bugs. Thank you for your support.
Closed: 4 years ago
Resolution: --- → INCOMPLETE
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