1185968 - [HiDPI] Hello conversation window is cut-off when several calls are listed

Status: RESOLVED INCOMPLETE

(Hello (Loop) :: Client, defect, P4)

Description

[Cornel Ionce [:noni] [Hubs QA]]

Reproduced on:
Windows 10 32-bit, Windows 7 64-bit and Windows 8.1 64bit

Reproducing on:
- latest Nightly, build ID: 20150720030213;
- latest Aurora, build ID: 20150720004006;
- Firefox 40 beta 6, build ID: 20150720220238.

STR:
1. Open Firefox using a clean profile
2. (if you are not using a HiDPI device) Go to about:config and set layout.css.devPixelsPerPx to 2.
3. Click on the Loop/Hello icon and start several calls.

Expected Results:
The conversation window properly displays a scrollbar if many calls are shown.

Actual Results:
The menu is cut-off and the user is unable to Start new calls.

Screenshot: http://i.imgur.com/OuzoUYh.png

Notes:
Reproduced using both regular(with the pref set as mentioned in comment 2) and HiDPI displays.

Comment 1

[Cornel Ionce [:noni] [Hubs QA]]

This issue is not a regression.

Comment 2

[:shell escalante]

mark checking out and adding comments.  likely only issue when changes on the fly.

Comment 3

[Mark Banner (:standard8)]

Cornel, could you retest this on the latest nightly please?

We've now forced the size of the panel to be fixed. Whilst I can show a failure on Mac, I'd like to confirm if its the same failure or a different one on Windows.

Note also, if you're setting the pref, that might cause issues if you don't restart FF. Although obviously this should work if dynamically going from a non-HiDPI to a HiDPI or vice-versa.

Comment 4

[Cornel Ionce [:noni] [Hubs QA]]

With the latest changes, I still (kinda) reproduce this issue using Windows 10 64-bit on latest Nightly (build ID: 20150920030217).
Using the browser maximized, it's not a problem.
When the browser it's in window mode the Hello Menu is overlapped by the Windows startbar (screenshot: http://i.imgur.com/ZRajHlQ.png) and when Firefox is positioned near the bottom of the screen, the menu is cut-off and the user cannot initiate any new call (see screenshot: http://i.imgur.com/Cveoa0K.png).

Comment 5

[Mark Banner (:standard8)]

Support for Hello/Loop has been discontinued.

https://support.mozilla.org/kb/hello-status

Hence closing the old bugs. Thank you for your support.