1187264 - Email with chinese character meet "Wide character in subroutine entry" issue

Status: RESOLVED DUPLICATE of bug 714724

(Bugzilla :: Email Notifications, defect)

Description

[Boyang Jin]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Maxthon/4.4.6.2000 Chrome/30.0.1599.101 Safari/537.36

Steps to reproduce:

send mail with chinese character 




Actual results:

got error msg as below

Can't locate object method "message" via package "Wide character in subroutine entry at lib/Email/Sender/Transport/SMTP.pm line 218.
" (perhaps you forgot to load "Wide character in subroutine entry at lib/Email/Sender/Transport/SMTP.pm line 218.
"?) at Bugzilla/Mailer.pm line 181.



Expected results:

send out mail correctly

Comment 1

[Boyang Jin]

I aleady fix it in below step.

comment line 218 in SMTP.pm. Fully agree with rjbs's solution.

 # I would love to remove this when Net::SMTP is unscrewed.
 # See https://rt.cpan.org/Ticket/Display.html?id=104433
 # -- rjbs, 2015-05-14
 #utf8::downgrade($next_hunk);

Comment 2

[Frédéric Buclin]

So you have libnet 3.07 and Email::Sender 1.300018 installed?

Comment 3

[Boyang Jin]

(In reply to Frédéric Buclin from comment #2)
> So you have libnet 3.07 and Email::Sender 1.300018 installed?

Yes, It is Email::Sender 1.300018, which is default version from Bugzilia.

Comment 5

[Frédéric Buclin]

Could you test again with Email::Sender 1.300020 or newer? Its changelog mentions a fix for:

1.300019  2015-08-10 15:48:02-04:00 America/New_York (TRIAL RELEASE)
        - only work around Net::SMTP on broken (pre-3.07) versions


Moreover, I just checked in a fix for bad encoding in emails, see bug 714724. This fix will be in Bugzilla 5.0.2. Could you apply this fix to your installation and tell us if this fixes your issue, please?

Comment 6

[Alexey]

I am using Email::Sender version 1.300021

Comment 7

[Frédéric Buclin]

Alexey, could you apply the patch from bug 714724 or use git to test if this fixes your issue?

Comment 8

[Alexey]

Applied on mine 5.0.1

#cat patch.utf  | patch -p 1
patching file Bugzilla/BugMail.pm
patching file Bugzilla/MIME.pm
patching file Bugzilla/Mailer.pm
patching file t/011pod.t
patching file template/en/default/whine/header.txt.tmpl
patching file template/en/default/whine/multipart-mime.txt.tmpl
patching file whine.pl


Tested both Sendmail and SMTP meyhods with HTML and TEXT
All works perfect

Now got UTF in mail correctly
<pre>=D1=82=D0=B5=D1=81=D1=82</pre>


Things are fixed for me. Thank you guys.

Comment 9

[Frédéric Buclin]

Perfect! Thanks for the testing! :)

Marking as a duplicate of bug 714724 as it's another symptom of the same issue.