1190059 - Windows 10 crash in CLockedList<T>::ForEachEntry(CLockedList<T>::CListWorker&)

Status: RESOLVED WORKSFORME

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[[:philipp]]

This bug was filed from the Socorro interface and is 
report bp-878757c9-15a4-46e8-b08b-ab87e2150729.
=============================================================

Crashing Thread
Frame 	Module 	Signature 	Source
0 	audioses.dll 	CLockedList<ATL::CComPtr<IAudioSessionEvents>, 0, 1>::ForEachEntry(CLockedList<ATL::CComPtr<IAudioSessionEvents>, 0, 1>::CListWorker&) 	
1 	audioses.dll 	CAudioSessionControl::OnAudioSessionEvent(MEDIA_NOTIFICATION_BLOCK*) 	
2 	audioses.dll 	CAudioSessionControl::CAudioSessionNotificationDelegator::OnMediaNotification(MEDIA_NOTIFICATION_BLOCK*) 	
3 	mmdevapi.dll 	CMediaNotifications::OnMediaNotificationWorkerHandler(_TP_CALLBACK_INSTANCE*) 	
4 	mmdevapi.dll 	CMediaNotifications::MediaNotificationWorkerHandler(_TP_CALLBACK_INSTANCE*, void*) 	
5 	ntdll.dll 	TppSimplepExecuteCallback 	
6 	ntdll.dll 	TppWorkerThread 	
7 	kernel32.dll 	BaseThreadInitThunk 	
8 	ntdll.dll 	__RtlUserThreadStart 	
9 	ntdll.dll 	_RtlUserThreadStart

this is one of the signatures which ranks high among incoming win10 crashes. the comments by affected users indicate that it's happening once they want to use their webcam (& that's a condition which started with the win10 update).
if the crash data contains affected urls, maybe it's possible to reprocude this?

Comment 1

[(Away)]

These are all in Flash processes. Who should these reports go to?

Comment 2

[Benjamin Smedberg]

Adalucinet, is this something you can include in Windows 10 testing?  I'm not sure I want to be sending anybody to the cesspool that is chatroulette, but there have got to be other sites or even Flash demos that use the webcam that we can test with.

It's interesting to me that the crash is entirely in the Windows code. It looks like it's in an audio codepath, not video, so perhaps just a Flash audio chat site would work to reproduce.

Comment 3

[Jeromie Clark]

FWIW, this one works and doesn't require strategically placed post-it notes: 
http://www.trust.com/en/support/troubleshooting/webcam

Comment 5

[alex_mayorga]

From https://bugzilla.mozilla.org/show_bug.cgi?id=1189351#c0 :

> Steps to reproduce:
> 
> Started a webcam session here https://tinychat.com/peopleinside and when i
> select Webcam and mic Flash Crash
> 
> 
> Actual results:
> 
> when i select Webcam and mic Flash Crash
> 
> 
> Expected results:
> 
> Not crash

Comment 6

[[:philipp]]

i'm able to reproduce on http://www.flabell.com/flash/Audio-Recorder-for-Adobe-Flash-350 by hitting the record button and allowing mic access - no chat roulette or sticky notes required :-)

Comment 7

[[:philipp]]

these were different signatures i got as well: 
@ mozalloc_abort(char const* const): https://crash-stats.mozilla.com/report/index/8e592612-2f58-4c18-a635-0d05b2150803
@ @0x0 | CAudioSessionControl::OnAudioSessionEvent(MEDIA_NOTIFICATION_BLOCK*): https://crash-stats.mozilla.com/report/index/c17c7043-a201-4425-a4a3-4ccb32150803

Comment 8

[Jeromie Clark]

This is ADBE 4030516

Comment 9

[Andrei Vaida [:avaida]]

(In reply to Benjamin Smedberg  [:bsmedberg] from comment #2)
> Adalucinet, is this something you can include in Windows 10 testing?  I'm
> not sure I want to be sending anybody to the cesspool that is chatroulette,
> but there have got to be other sites or even Flash demos that use the webcam
> that we can test with.
We'll include this particular test case in our smoke suite, using the sample from Comment 6 for now.

> It's interesting to me that the crash is entirely in the Windows code. It
> looks like it's in an audio codepath, not video, so perhaps just a Flash
> audio chat site would work to reproduce.
I've managed to reproduce the crash easily on:
* Firefox 39.0 (20150630154324) [1]
* Firefox 40.0 (20150803103853) [2]
* Firefox 40.0b9 (20150730171029) [3]
* Firefox 41.0a2 (2015-08-04) [4]
* Firefox 42.0a1 (2015-08-03) [5]
using the testcase from Comment 6 with Windows 10 x64 (10240) and Flash 18.0.0.209. Here's a memory report as well: https://www.dropbox.com/s/sv24w54c446fxo1/memory-report.json?dl=0.

[1] https://crash-stats.mozilla.com/report/index/42fc218c-7596-402d-96cb-9e5432150804
[2] https://crash-stats.mozilla.com/report/index/e8256306-f209-4932-aee6-d662e2150804
[3] https://crash-stats.mozilla.com/report/index/7f976c9c-d32b-4eeb-9701-90c382150804
[4] https://crash-stats.mozilla.com/report/index/ba18e81a-1b49-4c4a-9e03-3f7f32150804
[5] https://crash-stats.mozilla.com/report/index/27d391fe-bf80-4055-8cb3-e558a2150804

Comment 10

[u534134]

Hi,
Also Firefox ESR 38.1.0 is affected.

Comment 11

[u534134]

Firefox 39.0.3 affected

Comment 12

[u534134]

https://crash-stats.mozilla.com/report/index/7ff59c1c-b9f1-4224-9a8f-e5de72150812

Comment 13

[[:philipp]]

i'm no longer able to reproduce it on the test site from comment #6 with flash updated to 18.0.0.232, but according to the crash stats it still seems to continue on other pages...

Comment 14

[u534134]

YES still present!

Comment 15

[[:philipp]]

this id doesn't seem to be accessible through the public adobe bugbase. 

the plugin crash is still happening with the latest flash beta build as far as i'm aware: https://crash-stats.mozilla.com/report/index/5bdf9a56-fef3-404b-8e4e-a22042150824

Comment 16

[Jeromie Clark]

We believe that this issue is fixed in Flash Player 19.0.0.159 and higher, which should be available at http://www.adobe.com/go/flashplayerbeta in the next beta drop.  That fix hasn't landed in the beta yet, but should be included in this week's beta drop, which I'm guessing will post tomorrow.

Comment 17

[[:philipp]]

thank you for the update!

Comment 19

[u534134]

This seems resolved in Flash Player 19 who be released soon.
https://forums.adobe.com/message/7931464#7931464

Comment 20

[u534134]

Sorry, also in Flash Player 19 issue are present on Firefox. Flash didn't crash but audio not works. Is no possible record audio from microphone.. so issue still present and need urgent fix.

Comment 21

[u534134]

Is not fixed also 19 ... yes not crash but audio recording not works

Comment 22

[Jeromie Clark]

This bug is specific to the crash, which is what we fixed.  While the recording issue is something that we'd be happy to look at, it doesn't looks like it had the same root-cause.  It would be much better to file a new bug to track that issue.  Feel free to CC me and I'll get something going on the Adobe side.

Comment 23

[u534134]

Ok thanks. For me is the same problem as I see Flash audio goes in tilt on 18 and also in 19 but ok, created new topic https://bugzilla.mozilla.org/show_bug.cgi?id=1206278

Comment 24

[[:philipp]]

based on comment #16 and since the signature isn't showing up any longer with recent flash player builds in crash stats (including version 19.0.0.185, that got publicly released yesterday) i'm marking this bug as resolved.