Closed Bug 1195795 Opened 4 years ago Closed 4 years ago
Google Docs stops working (Custom
Error: Error in protected function: Operation is not supported <unknown>)
originally reported in Bug 1195030 comment Comment 16 In Dev Edition as of 2015-08-18 (which should have the backout?), I'm seeing a very similar error which is preventing me from creating new documents in Google Docs: CustomError: Error in protected function: Operation is not supported <unknown> (4x) and then Google Docs says "Something went wrong; try reloading". Disabling e10s makes no difference. Steps To Reproduce: 1. Go to https://www.google.com/intl/en/docs/about/ and sign-in 2. Open a document Actual Results: Fails to load Google Docs with an alert message "This error has been reported to Google and we'll look into it as soon as possible. Please reload this page to continue." The following errors are shown in Browser console. CustomError: Error in protected function: Operation is not supported <unknown> NotSupportedError: Operation is not supported 14875690-kix_main_i18n_kix_core__ja.js:1700:0 TypeError: this.j is undefined 14875690-kix_main_i18n_kix_core__ja.js:1620:323 Expected Results: Document should open successfully. Regression window: https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=0574b7cd8e72&tochange=502e1a5e722f Triggered by: 502e1a5e722f ffxbld — Update configs. IGNORE BROKEN CHANGESETS CLOSED TREE NO BUG a=release ba=release Further more bisect with UA spoofing "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0" Regression window(m-c): https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=6c2e4e4eb8ef&tochange=c20f8549d631 Regression window(m-i): https://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=aca9840cf06f&tochange=8476f8a5e00b Regressed by: Bug 1088437
And further more bisect with UA spoofing "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0" and layout.css.font-loading-api.enabled=true Regression window(m-i): https://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=0e9883d2467b&tochange=109ae9a694cc Regressed by: Bug 1028497
This might be a dupe of this: https://bugzilla.mozilla.org/show_bug.cgi?id=1195557
For me, disabling layout.css.font-loading-api.enabled resolves issue
FYI: 41.0b1 has the same issue, started yesterday.
FYI: disabling the layout.css.font-loading-api.enabled pref also solved it for me.
I can't seem to reproduce this locally. From the console messages in comment 0, I'm guessing we are throwing a NOT_SUPPORTED_ERR exception here: https://dxr.mozilla.org/mozilla-central/source/layout/style/FontFaceSet.cpp#407 Alice (or someone else experiencing the problem), can you confirm that?
Flags: needinfo?(cam) → needinfo?(alice0775)
John, if that is the problem, then we might have to take bug 1163877 after all.
Yes, I cannot reproduce the problem any more on Nightly43.0a11 Aurora42.0a2 and 40.0b1. It seems Google has changed their code.
Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → WORKSFORME
I can confirm that problem was fixed.
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