Closed Bug 1197804 Opened 9 years ago Closed 8 years ago

Black blocks appear on the page after playing video on Facebook

Categories

(Core :: Graphics, defect)

40 Branch
x86_64
Windows 7
defect
Not set
normal
76

Tracking

()

RESOLVED INCOMPLETE
Tracking Status
platform-rel --- +

People

(Reporter: j.pupille, Unassigned)

References

()

Details

(Whiteboard: gfx-noted [platform-rel-Facebook])

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
Build ID: 20150812163655

Steps to reproduce:

Surfing during ~20mins on Facebook (3 tabs) and https://trader.degiro.n (1tabs). All the tabs where opened with a mouse click and all the Facebook tabs where loaded since ~10 mins. Just after playing a video on Facebook, the bugg has start


Actual results:

All the Facebook tabs (but NOT the tab linked to https://trader.degiro.n) have start to have rendering issues that include the apparition of black boxes, one or two buttons flickering; 
A video is linked to this bug to be more accurate on this bugg.

My about:support
Paramètres de base de l'application
-----------------------------------

Nom: Firefox
Version: 40.0.2
Identifiant de compilation: 20150812163655
Canal de mise à jour: release
Agent utilisateur: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
Fenêtres multi-processus: 0/3 (par défaut : false)

Rapports de plantage des 3 derniers jours
-----------------------------------------

Identifiant du rapport: bp-d609ed73-c84b-4981-b27e-0edf62150823
Date d'envoi: Il y a 1 jour

Tous les rapports de plantage

Extensions
----------

Nom: Adblock Plus
Version: 2.6.10
Activée: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Nom: eID Belgique
Version: 1.0.18.1-signed
Activée: true
ID: belgiumeid@eid.belgium.be

Nom: Firefox Interest Dashboard
Version: 0.9.1.1-signed
Activée: true
ID: firefox.interest.dashboard@up.mozilla

Nom: Ghostery
Version: 5.4.6.1
Activée: true
ID: firefox@ghostery.com

Nom: Hide Unwanted Results of Google Search
Version: 1.5.2.1-signed
Activée: true
ID: jid0-TpZJ4wPImlT1zIqfw58bD9vOeWQ@jetpack

Nom: LastPass
Version: 3.2.16a
Activée: true
ID: support@lastpass.com

Nom: Octotree
Version: 1.6.4
Activée: true
ID: jid1-Om7eJGwA1U8Akg@jetpack

Nom: Qwant - Websearch Evolved
Version: 2.2.0.1-signed
Activée: true
ID: qwantcomforfirefox@jetpack

Nom: WikiWand: Wikipedia Modernized
Version: 3.1.1-signed
Activée: true
ID: jid1-D7momAzRw417Ag@jetpack

Nom: YouTube Video and Audio Downloader
Version: 0.4.5
Activée: true
ID: feca4b87-3be4-43da-a1b1-137c24220968@jetpack

Accélération graphique
----------------------

Date du pilote: 7-22-2015
Description de la carte: NVIDIA GeForce GTX 970
Direct2D activé: true
DirectWrite activé: true (6.2.9200.17461)
Fenêtres avec accélération graphique: 3/3 Direct3D 11 (OMTC)
GPU 2 actif: false
ID du périphérique: 0x13c2
ID du sous-système: 31601462
ID du vendeur: 0x10de
Pilotes de la carte: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Prise en charge matérielle pour le décodage H264: true
RAM de la carte: 4095
Rendu WebGL: Google Inc. -- ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0)
Version du pilote: 10.18.13.5362
windowLayerManagerRemote: true
Zoom/Panoramique asynchrones: aucun
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
(#0) Assert: [D3D11] 2 CreateTexture2D failure Size(1789,785) Code: 0x8007000e
(#5979) Assert: Failed 2 buffer db=0x00000000 dw=0x00000000 for 0, 79, 1903, 969
(#5980) Assert: [D3D11] 2 CreateTexture2D failure Size(1903,969) Code: 0x8007000e
(#5981) Assert: Failed 2 buffer db=0x00000000 dw=0x00000000 for 0, 79, 1903, 969
(#5982) Assert: [D3D11] 2 CreateTexture2D failure Size(1903,969) Code: 0x8007000e
(#5983) Assert: [D3D11] 2 CreateTexture2D failure Size(1903,969) Code: 0x8007000e

Préférences modifiées importantes
---------------------------------

accessibility.browsewithcaret: true
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 1
browser.download.importedFromSqlite: true
browser.download.manager.alertOnEXEOpen: true
browser.places.smartBookmarksVersion: 7
browser.search.useDBForOrder: true
browser.sessionstore.restore_on_demand: false
browser.sessionstore.upgradeBackup.latestBuildID: 20150812163655
browser.startup.homepage_override.buildID: 20150812163655
browser.startup.homepage_override.mstone: 40.0.2
browser.tabs.closeWindowWithLastTab: false
browser.tabs.warnOnClose: false
dom.apps.reset-permissions: true
dom.ipc.plugins.asyncInit: false
dom.ipc.plugins.enabled.nptnt2.dll: false
dom.mozApps.used: true
extensions.lastAppVersion: 40.0.2
font.internaluseonly.changed: false
gfx.direct3d.last_used_feature_level_idx: 0
media.gmp-eme-adobe.enabled: false
media.gmp-eme-adobe.lastUpdate: 1438028740
media.gmp-eme-adobe.version: 12
media.gmp-gmpopenh264.lastUpdate: 1431464777
media.gmp-gmpopenh264.version: 1.4
media.gmp-manager.buildID: 20150812163655
media.gmp-manager.lastCheck: 1440417127
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1440012453
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.flash: 1
plugin.state.java: 0
plugin.state.npadobeaamdetect: 0
plugin.state.npadobeexmandetectx: 0
plugin.state.npbattlelog: 0
plugin.state.npdeployjava: 0
plugin.state.npitunes: 0
plugin.state.nppdf: 0
plugin.state.npqtplugin: 0
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_bgcolor: false
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_bgimages: false
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_colorspace:
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_command:
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_downloadfonts: false
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_duplex: 1515870810
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_edge_bottom: 0
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_edge_left: 0
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_edge_right: 0
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_edge_top: 0
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_evenpages: true
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_footercenter:
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_footerleft: &PT
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_footerright: &D
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_headercenter:
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_headerleft: &T
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_headerright: &U
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_in_color: true
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_margin_bottom: 0.5
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_margin_left: 0.5
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_margin_right: 0.5
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_margin_top: 0.5
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_oddpages: true
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_orientation: 0
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_page_delay: 50
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_paper_data: 9
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_paper_height: 11,00
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_paper_name:
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_paper_size_type: 0
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_paper_size_unit: 1
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_paper_width: 8,50
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_plex_name:
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_resolution: 1515870810
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_resolution_name:
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_reversed: false
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_scaling: 1,00
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_shrink_to_fit: true
print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_to_file: false
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print.printer_HP_Officejet_Pro_8500_A910_(réseau).print_unwriteable_margin_top: 0
print.printer_HP_Officejet_Pro_8610_(réseau).print_bgcolor: false
print.printer_HP_Officejet_Pro_8610_(réseau).print_bgimages: false
print.printer_HP_Officejet_Pro_8610_(réseau).print_colorspace:
print.printer_HP_Officejet_Pro_8610_(réseau).print_command:
print.printer_HP_Officejet_Pro_8610_(réseau).print_downloadfonts: false
print.printer_HP_Officejet_Pro_8610_(réseau).print_duplex: 1515870810
print.printer_HP_Officejet_Pro_8610_(réseau).print_edge_bottom: 0
print.printer_HP_Officejet_Pro_8610_(réseau).print_edge_left: 0
print.printer_HP_Officejet_Pro_8610_(réseau).print_edge_right: 0
print.printer_HP_Officejet_Pro_8610_(réseau).print_edge_top: 0
print.printer_HP_Officejet_Pro_8610_(réseau).print_evenpages: true
print.printer_HP_Officejet_Pro_8610_(réseau).print_footercenter:
print.printer_HP_Officejet_Pro_8610_(réseau).print_footerleft: &PT
print.printer_HP_Officejet_Pro_8610_(réseau).print_footerright: &D
print.printer_HP_Officejet_Pro_8610_(réseau).print_headercenter:
print.printer_HP_Officejet_Pro_8610_(réseau).print_headerleft: &T
print.printer_HP_Officejet_Pro_8610_(réseau).print_headerright: &U
print.printer_HP_Officejet_Pro_8610_(réseau).print_in_color: true
print.printer_HP_Officejet_Pro_8610_(réseau).print_margin_bottom: 0.5
print.printer_HP_Officejet_Pro_8610_(réseau).print_margin_left: 0.5
print.printer_HP_Officejet_Pro_8610_(réseau).print_margin_right: 0.5
print.printer_HP_Officejet_Pro_8610_(réseau).print_margin_top: 0.5
print.printer_HP_Officejet_Pro_8610_(réseau).print_oddpages: true
print.printer_HP_Officejet_Pro_8610_(réseau).print_orientation: 0
print.printer_HP_Officejet_Pro_8610_(réseau).print_page_delay: 50
print.printer_HP_Officejet_Pro_8610_(réseau).print_paper_data: 9
print.printer_HP_Officejet_Pro_8610_(réseau).print_paper_height: 11,00
print.printer_HP_Officejet_Pro_8610_(réseau).print_paper_name:
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print.printer_HP_Officejet_Pro_8610_(réseau).print_paper_size_unit: 1
print.printer_HP_Officejet_Pro_8610_(réseau).print_paper_width: 8,50
print.printer_HP_Officejet_Pro_8610_(réseau).print_plex_name:
print.printer_HP_Officejet_Pro_8610_(réseau).print_resolution: 1515870810
print.printer_HP_Officejet_Pro_8610_(réseau).print_resolution_name:
print.printer_HP_Officejet_Pro_8610_(réseau).print_reversed: false
print.printer_HP_Officejet_Pro_8610_(réseau).print_scaling: 1,00
print.printer_HP_Officejet_Pro_8610_(réseau).print_shrink_to_fit: true
print.printer_HP_Officejet_Pro_8610_(réseau).print_to_file: false
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print.printer_HP_Officejet_Pro_8610_(réseau).print_unwriteable_margin_left: 0
print.printer_HP_Officejet_Pro_8610_(réseau).print_unwriteable_margin_right: 0
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print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false
print.printer_Microsoft_XPS_Document_Writer.print_colorspace:
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print.printer_Microsoft_XPS_Document_Writer.print_duplex: 1515870810
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print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0
print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true
print.printer_Microsoft_XPS_Document_Writer.print_footercenter:
print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D
print.printer_Microsoft_XPS_Document_Writer.print_headercenter:
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print.printer_Microsoft_XPS_Document_Writer.print_in_color: true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5
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print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0
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print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11,00
print.printer_Microsoft_XPS_Document_Writer.print_paper_name:
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print.printer_Microsoft_XPS_Document_Writer.print_plex_name:
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print.printer_Microsoft_XPS_Document_Writer.print_resolution_name:
print.printer_Microsoft_XPS_Document_Writer.print_reversed: false
print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1,00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true
print.printer_Microsoft_XPS_Document_Writer.print_to_file: false
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0
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print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0
privacy.cpd.offlineApps: true
privacy.cpd.siteSettings: true
privacy.donottrackheader.enabled: true
privacy.popups.showBrowserMessage: false
privacy.sanitize.migrateFx3Prefs: true
security.disable_button.openCertManager: false
security.disable_button.openDeviceManager: false
security.ssl.errorReporting.automatic: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1440012453

Préférences verrouillées importantes
------------------------------------

JavaScript
----------

Ramasse-miettes incrémentiel: true

Accessibilité
-------------

Activée: false
Empêcher l'accessibilité: 0

Versions des bibliothèques
--------------------------

NSPR
Version minimale attendue: 4.10.8
Version utilisée: 4.10.8

NSS
Version minimale attendue: 3.19.2 Basic ECC
Version utilisée: 3.19.2 Basic ECC

NSSSMIME
Version minimale attendue: 3.19.2 Basic ECC
Version utilisée: 3.19.2 Basic ECC

NSSSSL
Version minimale attendue: 3.19.2 Basic ECC
Version utilisée: 3.19.2 Basic ECC

NSSUTIL
Version minimale attendue: 3.19.2
Version utilisée: 3.19.2

Fonctionnalités expérimentales
------------------------------



Expected results:

A normal display of the Facebook content, without "bonus" boxes.
OS: Unspecified → Windows 7
Hardware: Unspecified → x86_64
Whiteboard: Link to the video that show the bug: https://drive.google.com/file/d/0B3NUCzKtVFeJUUdzcjZTU0NwOVU/view?usp=sharing
Whiteboard: Link to the video that show the bug: https://drive.google.com/file/d/0B3NUCzKtVFeJUUdzcjZTU0NwOVU/view?usp=sharing
Is it reproducible? If yes, could you test with a fresh profile (I see you have some add-ons that could be involved).
https://support.mozilla.org/fr/kb/utiliser-gestionnaire-profils-creer-supprimer-profils
Component: Untriaged → Graphics
Flags: needinfo?(j.pupille)
Product: Firefox → Core
Summary: Black blocs on the page → Black blocks appear on the page after playing video on Facebook
Whiteboard: gfx-noted
It is very hard to reproduce. I have used Firefox today under the same circumstance and nothing strange shows up. Tomorrow, I'm gonna make a new profile and try to reproduce the same bug exactly (pages loaded, way I've surf) to see if the bugg appear again. Feed back soon.
Flags: needinfo?(j.pupille)
Whiteboard: gfx-noted → gfx-noted [platform-rel-Facebook]
platform-rel: --- → ?
platform-rel: ? → +
Rank: 76
Please reopen if it becomes reproducible or we have more information.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
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