Closed Bug 1197881 Opened 11 years ago Closed 11 years ago

Firefox Crash During Launch Ubuntu 14.04

Categories

(Toolkit :: Startup and Profile System, defect)

41 Branch
x86_64
Linux
defect
Not set
normal

Tracking

()

RESOLVED INVALID

People

(Reporter: bit.shifter52, Unassigned)

Details

(Keywords: crash)

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:41.0) Gecko/20100101 Firefox/41.0 Build ID: 20150821092508 Steps to reproduce: Launched Firefox and the message in the next screen popped up. I exit the screen and Firefox starts but doesn't have any icons and nothing works. I exit and restart Firefox and it works correctly. Actual results: Sorry, the Flagfox extension has encountered a problem. It is recommended that you reinstall Flagfox and restart Firefox to attempt to repair the problem. The following error output and a Flagfox preferences dump has been sent to Tools -> Error Console. ------------------------------------------------------------ FLAGFOX VERSION: 5.1.2 (2015-8) ERROR MESSAGE: Error loading icon for window EXCEPTION THROWN: ReferenceError: gBrowser is not defined STACK TRACE: getBrowser@chrome://browser/content/browser.js:17949:23 newFlagInstance@chrome://flagfox/content/flagfox.jsm:436:63 Flagfox.load@chrome://flagfox/content/flagfox.jsm:71:15 loadIntoWindow@resource://gre/modules/addons/XPIProvider.jsm -> jar:file:///home/rxxxx/.mozilla/firefox/6ksa79w3.default/extensions/%7B1018e4d6-728f-4b20-ad56-37578a4de76b%7D.xpi!/bootstrap.js:40:5 onWindowLoad@resource://gre/modules/addons/XPIProvider.jsm -> jar:file:///home/rxxxx/.mozilla/firefox/6ksa79w3.default/extensions/%7B1018e4d6-728f-4b20-ad56-37578a4de76b%7D.xpi!/bootstrap.js:67:17 exports.Utils.yield@resource://gre/modules/addons/XPIProvider.jsm -> jar:file:///home/rxxxx/.mozilla/firefox/6ksa79w3.default/extensions/%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D.xpi!/bootstrap.js -> jar:file:///home/rxxxx/.mozilla/firefox/6ksa79w3.default/extensions/%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D.xpi!/lib/utils.js:361:12 INIParser.prototype.process@resource://gre/modules/addons/XPIProvider.jsm -> jar:file:///home/rxxxx/.mozilla/firefox/6ksa79w3.default/extensions/%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D.xpi!/bootstrap.js -> jar:file:///home/rxxxx/.mozilla/firefox/6ksa79w3.default/extensions/%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D.xpi!/lib/filterStorage.js:870:7 exports.IO.readFromFile/onProgress@resource://gre/modules/addons/XPIProvider.jsm -> jar:file:///home/rxxxx/.mozilla/firefox/6ksa79w3.default/extensions/%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D.xpi!/bootstrap.js -> jar:file:///home/rxxxx/.mozilla/firefox/6ksa79w3.default/extensions/%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D.xpi!/lib/io.js:97:15 exports.IO.readFromFile/<@resource://gre/modules/addons/XPIProvider.jsm -> jar:file:///home/rxxxx/.mozilla/firefox/6ksa79w3.default/extensions/%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D.xpi!/bootstrap.js -> jar:file:///home/rxxxx/.mozilla/firefox/6ksa79w3.default/extensions/%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D.xpi!/lib/io.js:182:11 TaskImpl_run@resource://gre/modules/Task.jsm:314:40 Handler.prototype.process@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:922:23 this.PromiseWalker.walkerLoop@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:801:7 this.PromiseWalker.scheduleWalkerLoop/<@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:740:39 BROWSER: Mozilla Firefox 41.0 (Gecko 41.0 / 20150821092508) OS: Linux x86_64 (Linux x86_64-gcc3 gtk2) LOCALE: en-us content / en-us UI / en-us OS ------------------------------------------------------------ Select and copy the error report above. In order to fix this problem for you and others, please read and follow the troubleshooting and bug reporting instructions on the Flagfox support forums. Please post an abundance of information with any error reports, namely what you were doing at the time that may have triggered this. (English please) Expected results: Firefox should launch without crashing.
OS: Unspecified → Linux
Hardware: Unspecified → x86_64
QA Whiteboard: [bugday-20150824]
Component: Untriaged → Startup and Profile System
Keywords: crash
Product: Firefox → Toolkit
This appears to be a bug report about Flagfox. Please report this to the flagfox developers and not to Mozilla. See https://addons.mozilla.org/en-US/firefox/addon/flagfox/ for extension details and contact info.
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → INVALID
Bit Shifter, In that case, you should try disabling your add-ons and then let us know what happens, https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Thanks
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