119805 - startup configuration file corrupted

Status: RESOLVED DUPLICATE of bug 193638

(MailNews Core :: Backend, defect)

Description

[Richard Knispel]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9.7) Gecko/20011221
BuildID:    20011221106

Re-Installing Mozilla doesn't fix problem in startup configuration file. Error
Messages are: An error occurred reading the startup configuration file. Please
contact your administrator.
line 73: unterminated string literal. user_pref("intl.charsetmenu.mailview.cache",">
line 73: SyntaxError: unterminated string literal
user_pref("intl.charsetmenu.mailview.cache",">

Reproducible: Always
Steps to Reproduce:
1. Install ConWat9x (Online Timer Program)
2. Install Mozilla
3. Uninstall ConWat9x


Actual Results:  Error messages as described above and mail/news setting and
data all lost.

Expected Results:  Installer should check and fix startup configuration files.

I'm not very familiar with mail account settings. Where is this startup config file?

Comment 1

[Henrik Gemal]

Is not up to the installer to fix a currupted prefs.js file. Perhaps mozilla
itself, but not installer...:)

btw:
just delete the line:
user_pref("intl.charsetmenu.mailview.cache",">
from the prefs.js file in your profile directory.

Comment 2

[Devin Bayer]

I am having a similar problem with 0.9.7, but the message following contact the
administrator is:

syntax error.                    open="true" />

On linux, not after an upgrade.

Comment 3

[Asa Dotzler [:asa]]

->mailnews.

Comment 4

[Dan Costello]

Interestingly enough, I have had a very similar error on the Solaris platform.

Platform details:
> uname -a
SunOS xxx.xxx.xxx.xxx 5.8 Generic_108528-12 sun4u sparc SUNW,Sun-Blade-100

The install is a fresh, generic install of 0.9.9, running out of my home
directory. Here's the error at the console -- appears at startup:
--------------------------------------------------------
An error occurred reading the startup configuration file.  Please contact your
administrator.

line 107: SyntaxError: syntax error. user_pref("mail.signature_date", 

Comment 5

[Henry Jia]

Can anyone attach the corrupted perfs.js here? So we can investigate this issue
more clearly.

Comment 6

[Richard Knispel]

I have seen the error I described several times with 0.9.7, later on it didn't
occur again --- maybe I have been lucky ;-)

This is a complete listing of a corrupted prefs.js showing a corrupted user_pref
in line 77:

# Mozilla User Preferences
// This is a generated file!

user_pref("browser.display.screen_resolution", 96);
user_pref("browser.dom.window.dump.enabled", false);
user_pref("browser.download.dir", "C:\\My Download Files");
user_pref("browser.download.progressDnldDialog.keepAlive", false);
user_pref("browser.download_directory", "C:\\My Download Files\\");
user_pref("browser.history.last_page_visited",
"http://ecards.knowone-ag.de/action.php?group=querformat&mtc=2&SID=1d0730e9138bce42c87ba3cec60b9787");
user_pref("browser.search.defaultengine",
"engine://C%3A%5CPROGRAMME%5CMOZILLA.ORG%5CMOZILLA%5Csearchplugins%5CNetscapeSearch.src");
user_pref("browser.startup.homepage", "http://www.google.de/");
user_pref("browser.startup.homepage_override", false);
user_pref("browser.startup.homepage_override.mstone", "rv:0.9.7");
user_pref("browser.url_history.URL_1", "http://www.uni-marburg.de/");
user_pref("browser.url_history.URL_10", "www.kelloggs.de");
user_pref("browser.url_history.URL_11", "http://www.google.de");
user_pref("browser.url_history.URL_12", "http://www.google.de");
user_pref("browser.url_history.URL_13", "http://www.google.de");
user_pref("browser.url_history.URL_14", "http://www.google.de");
user_pref("browser.url_history.URL_15", "http://www.google.de");
user_pref("browser.url_history.URL_2", "www.postbank.de");
user_pref("browser.url_history.URL_3", "www.advance-bank.de/");
user_pref("browser.url_history.URL_4", "www.advance-bank.de");
user_pref("browser.url_history.URL_5", "www.ebay.de");
user_pref("browser.url_history.URL_6", "www.google.de/");
user_pref("browser.url_history.URL_7", "http://www.kelloggs.de/home.jsp");
user_pref("browser.url_history.URL_8", "http://www.CGlas.de/");
user_pref("browser.url_history.URL_9", "http://www.kelloggs.de/");
user_pref("browser.wfe.show_value", 2);
user_pref("browser.window_rect", "242,242,874,722");
user_pref("custtoolbar.Messenger.Location_Toolbar.showing", false);
user_pref("custtoolbar.personal_toolbar_folder", "Ordner \"Persönliche
Symbolleiste\"");
user_pref("editor.author", "Richard Knispel");
user_pref("editor.default_background_image", "");
user_pref("extensions.irc.charset", "");
user_pref("extensions.irc.debug.tracer", false);
user_pref("extensions.irc.desc", "New Now Know How");
user_pref("extensions.irc.focusNewTab", "false");
user_pref("extensions.irc.initialScripts", "");
user_pref("extensions.irc.initialURLs", "irc://");
user_pref("extensions.irc.msgBeep", "beep beep");
user_pref("extensions.irc.munger", true);
user_pref("extensions.irc.munger.bold", true);
user_pref("extensions.irc.munger.bugzilla-link", true);
user_pref("extensions.irc.munger.channel-link", true);
user_pref("extensions.irc.munger.colorCodes", true);
user_pref("extensions.irc.munger.ctrl-char", true);
user_pref("extensions.irc.munger.ear", false);
user_pref("extensions.irc.munger.face", true);
user_pref("extensions.irc.munger.italic", true);
user_pref("extensions.irc.munger.link", true);
user_pref("extensions.irc.munger.mailto", true);
user_pref("extensions.irc.munger.rheet", true);
user_pref("extensions.irc.munger.smileyText", false);
user_pref("extensions.irc.munger.teletype", true);
user_pref("extensions.irc.munger.underline", true);
user_pref("extensions.irc.munger.word-hyphenator", true);
user_pref("extensions.irc.newTabThreshold", "15");
user_pref("extensions.irc.nickCompleteStr", ":");
user_pref("extensions.irc.nickname", "IRCMonkey");
user_pref("extensions.irc.notify.aggressive", true);
user_pref("extensions.irc.queryBeep", "beep");
user_pref("extensions.irc.stalkBeep", "beep");
user_pref("extensions.irc.stalkWords", "");
user_pref("extensions.irc.style.default",
"chrome://chatzilla/skin/output-default.css");
user_pref("extensions.irc.username", "chatzilla");
user_pref("extensions.irc.views.channel.maxlines", 300);
user_pref("extensions.irc.views.chanuser.maxlines", 200);
user_pref("extensions.irc.views.client.maxlines", 200);
user_pref("extensions.irc.views.collapseMsgs", false);
user_pref("extensions.irc.views.network.maxlines", 200);
user_pref("font.name.fantasy.x-western", "Allegro BT");
user_pref("general.useragent.contentlocale", "");
user_pref("intl.accept_languages", "de, en-us");
user_pref("intl.charset.default", "ISO-8859-15");
user_pref("intl.charsetmenu.browser.cache", "UTF-8, GB2312, Shift_JIS,
windows-1252, ISO-8859-15");
user_pref("intl.charsetmenu.mailview.cache", "ISO-8859-15, ISO-8859-1, >
\
, UTF-8, unknown-8bit");
user_pref("layout.reflow.dumpframebyframecounts", false);
user_pref("layout.reflow.dumpframecounts", false);
user_pref("layout.reflow.showframecounts", false);
user_pref("ldap_2.prefs_migrated", true);
user_pref("ldap_2.servers.history.filename", "history.mab");
user_pref("ldap_2.servers.history.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.infospace.csid", "UTF-8");
user_pref("ldap_2.servers.infospace.filename", "infospace.na2");
user_pref("ldap_2.servers.infospace.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.netcenter.csid", "UTF-8");
user_pref("ldap_2.servers.netcenter.filename", "netcenter.na2");
user_pref("ldap_2.servers.netcenter.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.pab.csid", "iso-8859-1");
user_pref("ldap_2.servers.pab.filename", "abook.mab");
user_pref("ldap_2.servers.pab.locale", "German_Germany");
user_pref("ldap_2.servers.pab.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.pab4x.description", "Personal Address Book 4.x");
user_pref("ldap_2.servers.pab4x.dirType", 2);
user_pref("ldap_2.servers.pab4x.filename", "pab.na2");
user_pref("ldap_2.servers.pab4x.isOffline", false);
user_pref("ldap_2.servers.pab4x.locale", "German_Germany");
user_pref("ldap_2.servers.pab4x.position", 3);
user_pref("ldap_2.servers.pab4x.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.verisign.csid", "UTF-8");
user_pref("ldap_2.servers.verisign.filename", "verisign.na2");
user_pref("ldap_2.servers.verisign.replication.lastChangeNumber", 0);
user_pref("mail.account.account1.identities", "id2");
user_pref("mail.account.account1.server", "server1");
user_pref("mail.account.account2.server", "server2");
user_pref("mail.account.account3.identities", "id3");
user_pref("mail.account.account3.server", "server3");
user_pref("mail.account.account4.identities", "id4");
user_pref("mail.account.account4.server", "server4");
user_pref("mail.accountmanager.accounts", "account1,account2,account3,account4");
user_pref("mail.accountmanager.defaultaccount", "account1");
user_pref("mail.accountmanager.localfoldersserver", "server2");
user_pref("mail.addr_book.version", ".na2");
user_pref("mail.addr_picker.sliderwidth", 326);
user_pref("mail.citation_color", "#33CC00");
user_pref("mail.compose_window_rect", "423,135,976,647");
user_pref("mail.default_sendlater_uri",
"mailbox://[e-mail]/Unsent%20Messages");
user_pref("mail.directory",
"C:\\WINDOWS\\Profiles\\richard\\Anwendungsdaten\\Mozilla\\Profiles\\12move\\npogrb11.slt\\Mail");
user_pref("mail.forward_message_mode", 2);
user_pref("mail.identity.id2.attach_signature", false);
user_pref("mail.identity.id2.bcc_other_list", "");
user_pref("mail.identity.id2.bcc_self", true);
user_pref("mail.identity.id2.compose_html", true);
user_pref("mail.identity.id2.draft_folder",
"mailbox://[e-mail]/Drafts");
user_pref("mail.identity.id2.drafts_folder_picker_mode", "0");
user_pref("mail.identity.id2.fcc", true);
user_pref("mail.identity.id2.fcc_folder", "mailbox://[e-mail]/Sent");
user_pref("mail.identity.id2.fcc_folder_picker_mode", "0");
user_pref("mail.identity.id2.fullName", "Richard Knispel");
user_pref("mail.identity.id2.organization", "");
user_pref("mail.identity.id2.reply_to", "");
user_pref("mail.identity.id2.sig_date", 0);
user_pref("mail.identity.id2.smtpServer", "");
user_pref("mail.identity.id2.stationery_folder",
"mailbox://[e-mail]/Templates");
user_pref("mail.identity.id2.tmpl_folder_picker_mode", "0");
user_pref("mail.identity.id2.useremail", "[e-mail]");
user_pref("mail.identity.id3.attach_signature", true);
user_pref("mail.identity.id3.bcc_other_list", "");
user_pref("mail.identity.id3.bcc_self", false);
user_pref("mail.identity.id3.compose_html", false);
user_pref("mail.identity.id3.draft_folder",
"mailbox://[e-mail]/Drafts");
user_pref("mail.identity.id3.drafts_folder_picker_mode", "1");
user_pref("mail.identity.id3.fcc", true);
user_pref("mail.identity.id3.fcc_folder", "mailbox://[e-mail]/Sent");
user_pref("mail.identity.id3.fcc_folder_picker_mode", "1");
user_pref("mail.identity.id3.fullName", "Richard Knispel");
user_pref("mail.identity.id3.organization", "");
user_pref("mail.identity.id3.reply_to", "");
user_pref("mail.identity.id3.sig_date", 0);
user_pref("mail.identity.id3.sig_file", "C:\\Richard\\Netscape\\signature.txt");
user_pref("mail.identity.id3.smtpServer", "");
user_pref("mail.identity.id3.stationery_folder",
"mailbox://[e-mail]/Templates");
user_pref("mail.identity.id3.tmpl_folder_picker_mode", "1");
user_pref("mail.identity.id3.useremail", "\"[e-mail]\"");
user_pref("mail.identity.id4.bcc_other_list", "");
user_pref("mail.identity.id4.compose_html", false);
user_pref("mail.identity.id4.draft_folder",
"mailbox://nobody@Local%20Folders/Drafts");
user_pref("mail.identity.id4.drafts_folder_picker_mode", "0");
user_pref("mail.identity.id4.fcc_folder", "mailbox://nobody@Local%20Folders/Sent");
user_pref("mail.identity.id4.fcc_folder_picker_mode", "0");
user_pref("mail.identity.id4.fullName", "Richard Knispel");
user_pref("mail.identity.id4.organization", "");
user_pref("mail.identity.id4.reply_to", "");
user_pref("mail.identity.id4.smtpServer", "");
user_pref("mail.identity.id4.stationery_folder",
"mailbox://nobody@Local%20Folders/Templates");
user_pref("mail.identity.id4.tmpl_folder_picker_mode", "0");
user_pref("mail.identity.id4.useremail", "[e-mail]");
user_pref("mail.identity.id4.valid", true);
user_pref("mail.identity.useremail", "[e-mail]");
user_pref("mail.identity.username", "Richard Knispel");
user_pref("mail.newsrc_root",
"C:\\WINDOWS\\Profiles\\richard\\Anwendungsdaten\\Mozilla\\Profiles\\12move\\npogrb11.slt\\News\\");
user_pref("mail.pop_name", "muddyfoxx");
user_pref("mail.pop_password", "N6HEeauKbnc=");
user_pref("mail.quoted_size", 2);
user_pref("mail.quoted_style", 2);
user_pref("mail.remember_password", true);
user_pref("mail.root.nntp",
"C:\\WINDOWS\\Profiles\\richard\\Anwendungsdaten\\Mozilla\\Profiles\\12move\\npogrb11.slt\\News");
user_pref("mail.root.none",
"C:\\WINDOWS\\Profiles\\richard\\Anwendungsdaten\\Mozilla\\Profiles\\12move\\npogrb11.slt\\Mail");
user_pref("mail.root.pop3",
"C:\\WINDOWS\\Profiles\\richard\\Anwendungsdaten\\Mozilla\\Profiles\\12move\\npogrb11.slt\\Mail");
user_pref("mail.server.server1.ageLimit", 30);
user_pref("mail.server.server1.check_new_mail", true);
user_pref("mail.server.server1.daysToKeepBodies", 30);
user_pref("mail.server.server1.daysToKeepHdrs", 30);
user_pref("mail.server.server1.directory",
"C:\\WINDOWS\\Profiles\\richard\\Anwendungsdaten\\Mozilla\\Profiles\\12move\\npogrb11.slt\\Mail\\pop.12move.de");
user_pref("mail.server.server1.empty_trash_on_exit", true);
user_pref("mail.server.server1.hostname", "pop.12move.de");
user_pref("mail.server.server1.login_at_startup", true);
user_pref("mail.server.server1.numHdrsToKeep", 30);
user_pref("mail.server.server1.type", "pop3");
user_pref("mail.server.server1.userName", "muddyfoxx");
user_pref("mail.server.server2.directory",
"C:\\WINDOWS\\Profiles\\richard\\Anwendungsdaten\\Mozilla\\Profiles\\12move\\npogrb11.slt\\Mail\\Local
Folders");
user_pref("mail.server.server2.hostname", "Local Folders");
user_pref("mail.server.server2.name", "Local Folders");
user_pref("mail.server.server2.type", "none");
user_pref("mail.server.server2.userName", "nobody");
user_pref("mail.server.server3.ageLimit", 30);
user_pref("mail.server.server3.daysToKeepBodies", 30);
user_pref("mail.server.server3.daysToKeepHdrs", 30);
user_pref("mail.server.server3.directory",
"C:\\WINDOWS\\Profiles\\richard\\Anwendungsdaten\\Mozilla\\Profiles\\12move\\npogrb11.slt\\News\\host-news.12move.de");
user_pref("mail.server.server3.hostname", "news.12move.de");
user_pref("mail.server.server3.mark_old_read", true);
user_pref("mail.server.server3.max_cached_connections", 2);
user_pref("mail.server.server3.name", "news.12move.de");
user_pref("mail.server.server3.newsrc.file",
"C:\\WINDOWS\\Profiles\\richard\\Anwendungsdaten\\Mozilla\\Profiles\\12move\\npogrb11.slt\\News\\news.rc");
user_pref("mail.server.server3.numHdrsToKeep", 30);
user_pref("mail.server.server3.realuserName", "");
user_pref("mail.server.server3.type", "nntp");
user_pref("mail.server.server4.ageLimit", 30);
user_pref("mail.server.server4.daysToKeepBodies", 30);
user_pref("mail.server.server4.daysToKeepHdrs", 30);
user_pref("mail.server.server4.directory",
"C:\\WINDOWS\\Profiles\\richard\\Anwendungsdaten\\Mozilla\\Profiles\\12move\\npogrb11.slt\\News\\news.mozilla.org");
user_pref("mail.server.server4.hostname", "news.mozilla.org");
user_pref("mail.server.server4.mark_old_read", true);
user_pref("mail.server.server4.max_cached_connections", 2);
user_pref("mail.server.server4.name", "news.mozilla.org - muddyfoxx");
user_pref("mail.server.server4.newsrc.file",
"C:\\WINDOWS\\Profiles\\richard\\Anwendungsdaten\\Mozilla\\Profiles\\12move\\npogrb11.slt\\News\\news.mozilla.org.rc");
user_pref("mail.server.server4.numHdrsToKeep", 30);
user_pref("mail.server.server4.type", "nntp");
user_pref("mail.server.server4.userName", "muddyfoxx");
user_pref("mail.smtp.defaultserver", "smtp1");
user_pref("mail.smtp_name", "muddyfoxx");
user_pref("mail.smtpserver.smtp1.auth_method", 1);
user_pref("mail.smtpserver.smtp1.hostname", "smtp.12move.de");
user_pref("mail.smtpserver.smtp1.try_ssl", 1);
user_pref("mail.smtpserver.smtp1.username", "muddyfoxx");
user_pref("mail.smtpservers", "smtp1");
user_pref("mail.startup.enabledMailCheckOnce", true);
user_pref("mail.thread_columns_win", "v1 6 5:23 2:3331 4:23 1:3331 3:1999 6:1331
12:23 7:749 8:749 10:493 9:493");
user_pref("mail.ui.folderpane.version", 2);
user_pref("mail.wfe.ignore_def_check", true);
user_pref("mailnews.2pane_show_toolbar", true);
user_pref("mailnews.3Pane_folder_columns_win", "v1 3 11:7143 10:1428 9:1428");
user_pref("mailnews.3pane_folder_width", 279);
user_pref("mailnews.3pane_show_toolbar", false);
user_pref("mailnews.3pane_thread_height", 278);
user_pref("mailnews.message_window_rect", "58,124,768,537");
user_pref("mailnews.message_window_showwindow", 3);
user_pref("mailnews.profile_age", 13);
user_pref("mailnews.send_default_charset", "ISO-8859-15");
user_pref("mailnews.thread_window_rect", "132,132,768,537");
user_pref("mailnews.thread_window_showwindow", 3);
user_pref("mailnews.ui.threadpane.version", 2);
user_pref("mailnews.use_3pane", true);
user_pref("mailnews.view_default_charset", "ISO-8859-15");
user_pref("network.cookie.lifetime.behavior", 1);
user_pref("network.cookie.lifetime.enabled", true);
user_pref("network.ftp.anonymous_password", "");
user_pref("network.hosts.nntp_server", "news.12move.de");
user_pref("network.hosts.pop_server", "pop.12move.de");
user_pref("network.hosts.smtp_server", "smtp.12move.de");
user_pref("news.directory",
"C:\\WINDOWS\\Profiles\\richard\\Anwendungsdaten\\Mozilla\\Profiles\\12move\\npogrb11.slt\\News");
user_pref("news.mark_old_read", true);
user_pref("news.subscribe.join_width", 91);
user_pref("news.subscribe.name_width", 245);
user_pref("news.subscribe.post_width", 91);
user_pref("news.thread_columns_win", "v1 6 5:23 2:3330 4:23 1:3330 3:1999 6:1331
12:23 7:749 8:749 10:493 9:493");
user_pref("nglayout.debug.disable_xul_cache", false);
user_pref("nglayout.debug.enable_xpcom_refcnt_log", false);
user_pref("nglayout.debug.invalidate_dumping", false);
user_pref("nglayout.debug.motion_event_dumping", false);
user_pref("nglayout.debug.paint_dumping", false);
user_pref("nglayout.debug.paint_flashing", false);
user_pref("nglayout.widget.debugWindow", false);
user_pref("prefs.converted-to-utf8", true);
user_pref("premigration.mail.directory",
"C:\\Programme\\Netscape\\Users\\12move\\Mail");
user_pref("premigration.news.directory",
"C:\\Programme\\Netscape\\Users\\12move\\News");
user_pref("security.OCSP.URL", "");
user_pref("security.OCSP.signingCA", "");
user_pref("security.disable_button.changePassword", false);
user_pref("security.disable_button.resetPassword", false);
user_pref("security.warn_submit_insecure", false);
user_pref("signon.SignonFileName", "9576726.s");
user_pref("signon.expireMasterPassword", true);
user_pref("taskbar.floating", false);
user_pref("taskbar.x", 739);
user_pref("taskbar.y", 8);
user_pref("wallet.SchemaValueFileName", "9622036.w");
user_pref("wallet.caveat", true);
user_pref("xul.debug.box", false);

Comment 7

[Henry Jia]

Can anyone verify bug again? I can't reproduce. If this bug doesn't exist now, I
suggest to close it.

Comment 8

[william]

I, too, recently received a message that my startup configuration file was
corrupted.  It now happens whenever I run Mozilla for the first time (or, having
closed every Mozilla application, I open one of them again).  It refers to a
syntax error (invalid character) on line 213.  All of my preferences and e-mail
have disappeared; it is as if the program were just freshly installed.

Which file is this message talking about?  I do not have a prefs.js file, as was
mentioned in the previous comments.  

Let me know if you need more information.  Thanks.

Comment 9

[vuorikari]

I got the same error, although the Syntax error line seems to be different.
"Configuration Warning
An error occurred reading the startup configuration file. Please contact your
administrator. Line 10: SyntaxError: unterminated string literal.user_pref
(tiebomb.firs"

I installed the Mozilla 1.0 Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US;
rv:1.0.0) Gecko/20020530 on the 7th of August on Windows 2002 machine. Things
worked fine for about 10 days. On the 17th I got the message above when
launching Mozilla. This caused the lost of all my personal bookmarks! They just
don't exist anymore anywhere on my machine. Everything is back to the default,
the starting page, and the bookmarks. 

Can you figure out what happened? Should I now uninstall the whole thing as
indicated in the mail form Bugzilla Helper, and do the trick of "ConWat9x
(Online Timer Program)"? Where to get it, I'm not a super techy type of person...

Can you tell me what is that time bomb doing on my machine anyway? Of course I
can't get my bookmarks back, which is a great pity, but now my worry is that
this will reproduce, and I will have to start using another browser. 

Comment 10

[Daniel Wang]

see bug 161256 comment 9 and bug 162597

Comment 11

[keith_w_krieger]

Version: 1.0.1 and 1.1
Platform: Windows 2000 SP3
Hardware: Athlon 800Mhz, 512MB RAM

Error message pointed to last line in prefs.js.
The single character, "u", was on the line.
Deleted, saved prefs.js, and restarted Mozilla 1.1
Error message did not reappear, Moz functioned normally.

I don't have a timeline, but this may have started after applying SP3 to Windows
2000. 

Comment 12

[ctalley]

Attachment: Error message on system start up -- always

System froze upon closing Mozilla.  Only remedy was a hard reset.  Now, get
error message in attachment consistently on bootup.  Mail config info, and some
preferences are gone.  OS is Win98.  Mozilla ver. is 1.2.1.  Reinstall did not
fix problem.

Comment 13

[sumants]

I've seen the error message on starting Mozilla (1.1+, currently 1.2.1)
everytime.  The error message does not tell me which line has the illegal
syntax, but when I looked for my prefs.js file, it was gone, and there are a
bunch of other JS files.  I'm using Windows Me, btw.  All preferences and
configuration info is gone, and it looks like a freshly installed program.

Comment 14

[Daisuke Takeda]

I got the same bug after I got a BSOD using w2k (JP) when using 1.2. Then I
upgraded to 1.2.1 and the same bug occurs. ditto with 1.3a.

After I installed 1.3a everytime mozilla closes it shows the "quick launch mumbo
jumbo" and regardless of what I do, i get the same error again.

None of my preferences are saved.

Comment 15

[Daisuke Takeda]

disabled quicklaunch, and enabled it. it seemed to fix the problem.

Comment 16

[Mark Dempsey]

I foolishly had Netscape 7.0 and Mozilla share a user profile (in clear 
defiance of the [unread, until now] release notes), and am now unable to use 
either. The startup error I get when starting Netscape now says "An error 
occurred reading the startup configuration file. Please contact your 
administrator. Line 407: SyntaxError: illegal character"

Obviously this would be a good thing to fix in future Mozilla builds, but for 
me I'd like to know: a) What's the Startup Configuration File this refers to? 
b) can I delete it and re-install either Netscape or Mozilla? I've reinstalled 
Netscape (Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0.2) 
Gecko/20021120 Netscape/7.01) in Windows XP, but continue to have to configure 
it every single time I open the program. In other words, none of the 
configuration changes I try stick after I close the program. 

Incidentally, this trouble all began not after Netscape and Mozilla shared a 
profile, but after I attempted to download a skin for the Mozilla I was using.

an e-mail to [e-mail] would be welcome with any insights...

Comment 17

[Torben]

Re comment 16:
a) What's the Startup Configuration File this refers to? 
prefs.js 
b) can I delete it and re-install either Netscape or Mozilla?
yes. Or you can delete/repair the offending line, or you can create a new profile.

Marking invalid.

Comment 18

[Matthias Versen [:Matti]]

.

Comment 19

[Matthias Versen [:Matti]]

*** This bug has been marked as a duplicate of 193638 ***