Open Bug 1199235 Opened 5 years ago Updated 3 years ago

Sending a link via email displays a Thunderbird error (when Firefox started via command line)

Categories

(Toolkit :: Startup and Profile System, defect, P4)

defect

Tracking

()

Tracking Status
firefox40 --- affected
firefox41 --- affected
firefox42 --- affected
firefox43 --- affected

People

(Reporter: vasilica.mihasca, Unassigned)

Details

(Whiteboard: [quality])

Reproducible on: Firefox 43.0a1,  Firefox 41 Beta 4, Firefox 37.0.2 across all platforms

STR: 
1.Launch Thunderbird and set as default mail client.
2.Launch Firefox with clean profile using the command window (terminal).
3.Click on Hello icon.
4.Click on 'Get Started' and Start a conversation.
5.Click on “Email Link” button.

ER
The loop sample email is automatically opened using the default mail client, even if it is already running. 

AR
[1]A Thunderbird error is displayed specifying that it is already running, but is not responding.

See screenshot:http://i.imgur.com/DzoRlM4.jpg

[2]If there is not set a default mail client, “Email Link” button does nothing.

Additional notes:
- This issue is reproducible on Firefox 43.0a1 (2015-08-26), Firefox 41 Beta 4, Firefox 37.0.2 under Windows 7 64-bit and Ubuntu 14.04 32-bit.
- I am not sure if this issue is not Thunderbird related.
- This issue is not reproducible using another client mail such as Opera.
- This issue only reproduces when Firefox is opened using the command window (terminal).
This WFM on Mac 10.9 using the latest nightly (2015-08-31), with Thunderbird 38.0.2.

I tried both using the command line and using the icon to start Firefox.

Also WFM on Windows 8, using Firefox 40.0.3.
Summary: Sending a hello link via Email displays a Thunderbird error → Sending a hello link via Email displays a Thunderbird error (when Firefox started via command line)
this is working for the dev on the nightly as well as production - can you take another look?
Rank: 48
Flags: needinfo?(vasilica.mihasca)
Priority: -- → P4
Whiteboard: [quality]
This issue is still reproducible on Firefox 43.0a1 (2015-09-06) under Windows 7 64-bit. There are a few mandatory conditions in order to reproduce this issue:

1. Thunderbird must be running
2. Thunderbird must be set as default mail client
3. Firefox must be opened using the command window
Flags: needinfo?(vasilica.mihasca)
Ok, I believe this is a general issue with Firefox & mailto links and this button, since we're more or less treating it as an email link in the backend. Hence moving to a more appropriate product/component.
Component: Client → Startup and Profile System
Product: Hello (Loop) → Toolkit
I believe this would still apply to email links in general. Hence changing the subject.
Summary: Sending a hello link via Email displays a Thunderbird error (when Firefox started via command line) → Sending a link via email displays a Thunderbird error (when Firefox started via command line)
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