1199235 - Sending a link via email displays a Thunderbird error (when Firefox started via command line)

Status: RESOLVED WORKSFORME

(Toolkit :: Startup and Profile System, defect, P4)

Description

[Vasilica Tamas, QA [:vtamas]]

Reproducible on: Firefox 43.0a1,  Firefox 41 Beta 4, Firefox 37.0.2 across all platforms

STR: 
1.Launch Thunderbird and set as default mail client.
2.Launch Firefox with clean profile using the command window (terminal).
3.Click on Hello icon.
4.Click on 'Get Started' and Start a conversation.
5.Click on “Email Link” button.

ER
The loop sample email is automatically opened using the default mail client, even if it is already running. 

AR
[1]A Thunderbird error is displayed specifying that it is already running, but is not responding.

See screenshot:http://i.imgur.com/DzoRlM4.jpg

[2]If there is not set a default mail client, “Email Link” button does nothing.

Additional notes:
- This issue is reproducible on Firefox 43.0a1 (2015-08-26), Firefox 41 Beta 4, Firefox 37.0.2 under Windows 7 64-bit and Ubuntu 14.04 32-bit.
- I am not sure if this issue is not Thunderbird related.
- This issue is not reproducible using another client mail such as Opera.
- This issue only reproduces when Firefox is opened using the command window (terminal).

Comment 1

[Mark Banner (:standard8)]

This WFM on Mac 10.9 using the latest nightly (2015-08-31), with Thunderbird 38.0.2.

I tried both using the command line and using the icon to start Firefox.

Also WFM on Windows 8, using Firefox 40.0.3.

Comment 2

[:shell escalante]

this is working for the dev on the nightly as well as production - can you take another look?

Comment 3

[Vasilica Tamas, QA [:vtamas]]

This issue is still reproducible on Firefox 43.0a1 (2015-09-06) under Windows 7 64-bit. There are a few mandatory conditions in order to reproduce this issue:

1. Thunderbird must be running
2. Thunderbird must be set as default mail client
3. Firefox must be opened using the command window

Comment 4

[Mark Banner (:standard8)]

Ok, I believe this is a general issue with Firefox & mailto links and this button, since we're more or less treating it as an email link in the backend. Hence moving to a more appropriate product/component.

Comment 5

[Mark Banner (:standard8)]

I believe this would still apply to email links in general. Hence changing the subject.

Comment 6

[Rares Doghi, Desktop QA]

This issue no longer occurs in our latest Builds 123.0.1.