Closed Bug 119995 Opened 23 years ago Closed 23 years ago

Spam e-mail consistently crashes MailNews

Categories

(MailNews Core :: Backend, defect)

PowerPC
macOS
defect
Not set
critical

Tracking

(Not tracked)

VERIFIED WORKSFORME

People

(Reporter: paul.carr, Assigned: mscott)

Details

(Keywords: crash)

From Bugzilla Helper: User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-US; rv:0.9.7) Gecko/20011221 BuildID: 2001122106 Occasionally I get spam e-mails that are difficult to delete because clicking on them in the inbox crashes Mozilla. It isn't clear what the culprit is, but the full text of one is shown in the "additional Information" field below. To get rid of it, I have to manually edit the Inbox file. Reproducible: Always Steps to Reproduce: 1.Click on this message in the Inbox 2. 3. Actual Results: immediate crash Expected Results: message is selected, and I can then delete. From - Mon Jan 14 19:03:21 2002 X-UIDL: u453s7.563.37tiu8v.0 X-Mozilla-Status: 0009 X-Mozilla-Status2: 00000000 Status: U Return-Path: <ygjek@personal.ro> Received: from firewall.lamers.golamers.com ([216.183.247.66]) by emu (EarthLink SMTP Server) with ESMTP id u453s7.563.37tiu8v for <paulcarr@earthlink.net>; Sun, 13 Jan 2002 23:57:57 -0800 (PST) Received: from smtp.mail.pt (1Cust62.tnt1.canoga-park.ca.da.uu.net [63.22.174.62]) by firewall.lamers.golamers.com with SMTP (Microsoft Exchange Internet Mail Service Version 5.5.2650.21) id C7YG8CGK; Mon, 14 Jan 2002 02:00:54 -0600 Message-ID: <000075d50368$00007254$00002868@mail.mail-online.dk> To: <Undisclosed Recipients> From: "need a webpage\" <ygjek@personal.ro> Subject: need a webpage\29224 Date: Sun, 13 Jan 2002 23:59:01 -2000 MIME-Version: 1.0 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Reply-To: ygjek@personal.ro <html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-microsoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" xmlns=3D"http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv=3DContent-Type content=3D"text/html; charset=3Dwindows-12= 52"> <meta name=3DProgId content=3DWord.Document> <meta name=3DGenerator content=3D"Microsoft Word 9"> <meta name=3DOriginator content=3D"Microsoft Word 9"> <link rel=3DFile-List href=3D"./Boston-website%20ad_files/filelist.xml"> <link rel=3DEdit-Time-Data href=3D"./Boston-website%20ad_files/editdata.ms= o"> <!--[if !mso]> <style> v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} shape {behavior:url(#default#VML);} </style> <![endif]--> <title>Boston-website</title> <!--[if gte mso 9]><xml> <o:DocumentProperties> <o:Author>Claudia</o:Author> <o:LastAuthor>Claudia</o:LastAuthor> <o:Revision>1</o:Revision> <o:TotalTime>0</o:TotalTime> <o:Created>2002-01-09T22:54:00Z</o:Created> <o:LastSaved>2002-01-09T22:54:00Z</o:LastSaved> <o:Pages>1</o:Pages> <o:Company>pw</o:Company> <o:Lines>1</o:Lines> <o:Paragraphs>1</o:Paragraphs> <o:Version>9.2720</o:Version> </o:DocumentProperties> </xml><![endif]--> <style> <!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> </style> </head> <body lang=3DEN-US style=3D'tab-interval:.5in'> <div class=3DSection1> <p class=3DMsoNormal><!--[if gte vml 1]><v:shapetype id=3D"_x0000_t75" coo= rdsize=3D"21600,21600" o:spt=3D"75" o:preferrelative=3D"t" path=3D"m@4@5l@4@11@9@11@9@5xe" fille= d=3D"f" stroked=3D"f"> <v:stroke joinstyle=3D"miter"/> <v:formulas> <v:f eqn=3D"if lineDrawn pixelLineWidth 0"/> <v:f eqn=3D"sum @0 1 0"/> <v:f eqn=3D"sum 0 0 @1"/> <v:f eqn=3D"prod @2 1 2"/> <v:f eqn=3D"prod @3 21600 pixelWidth"/> <v:f eqn=3D"prod @3 21600 pixelHeight"/> <v:f eqn=3D"sum @0 0 1"/> <v:f eqn=3D"prod @6 1 2"/> <v:f eqn=3D"prod @7 21600 pixelWidth"/> <v:f eqn=3D"sum @8 21600 0"/> <v:f eqn=3D"prod @7 21600 pixelHeight"/> <v:f eqn=3D"sum @10 21600 0"/> </v:formulas> <v:path o:extrusionok=3D"f" gradientshapeok=3D"t" o:connecttype=3D"rect"/= > <o:lock v:ext=3D"edit" aspectratio=3D"t"/> </v:shapetype><v:shape id=3D"_x0000_i1025" type=3D"#_x0000_t75" alt=3D"" s= tyle=3D'width:450pt; height:474.75pt'> <v:imagedata src=3D"./75ad.gif"/> </v:shape><![endif]--><![if !vml]><img width=3D600 height=3D633 src=3D"./Boston-website%20ad_files/image001.gif" v:shapes=3D"_x0000_i1025"= ><![endif]></p> </div> </body> </html>
can you enable crash logging and attach your log here please? Thanks. (expand the threadpane to the full height of the screen and you can select the message without loading it)
Assignee: asa → mscott
Component: Browser-General → Mail Back End
Product: Browser → MailNews
QA Contact: doronr → esther
I've seen the same behavior with spam from "Fox Baseball Challenge" as well as email from ecost.com. I'd be happy to enable crash logging if you let me know what to do.
Paul, can you still reproduce this using RC1? If so, produce a Crash Report by running the Console application and enabling it in its' preferences, then reproducing the Mozilla crash again.
Severity: normal → critical
Keywords: crash
Summary: Spam e-mail consistently crashes mail → Spam e-mail consistently crashes MailNews
(The Crash Report will be stored in the file [~/Library/Logs/Mozilla.crash.log].)
No response ->WFM Paul please respond and re-open the bug if you can get a crash log for us and it still happens with a current Mozilla
Status: UNCONFIRMED → RESOLVED
Closed: 23 years ago
Resolution: --- → WORKSFORME
Using 20020711 branch build and 20020708 trunk build on winxp and putting the included mail msg in my local folders, I do not see the message displayed in the thread pane. This same message displays in the thread pane of 4.7 and when I click on it the body of the messsage does not display. Additionally, when I try to drag it from my local folder to an IMAP folder I get an error "The current command did not succeed. The mail server responded: Message contains invalid header". I can not reproduce the crash. Linux and mac do the same as 4.7. Linux 20020711 branch displays the header but not the body, I can delete the message without crashing or hanging. Mac OSX 10.1 20020708 trunk and 20020709 branch displays the header but not the body, I can delete the message without crashing or hanging. Verified wfm
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
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