1200356 - [ACL][Whatsapp] Not able to launch WA in a user build

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: Preinstalled B2G Apps, defect, P1)

Description

[David Palomino [:dpalomino]]

Issue: ACL 0.1.35 and Whatsapp 2.12.157-omrel1.0.12 do not work on the user build with the hidden app from ZTE.

Steps to reproduce:

1) Flash a device with the user build w/ hidden app integration
2) DO NOT enable the developer menu on this device, and DO NOT enable adb connection
3) Install Whatsapp and follow the flow to download and install ACL
4) Restart the device
5) Launch Whatsapp

Expected Result: Whatsapp launches
Current Result: Error shown that says: Fatal Error. ACL is not installed on your device. Please restart.

Try restarting a couple of times, and you'll see that nothing changes.

Very interestingly, after restarting a couple of times, try these steps:

1) ENABLE developer menu
2) ENABLE adb connection
3) Launch Whatsapp

Result: Whatsapp will launch

So, it looks like whatever is changing when the developer menu and adb connect is enabled has something to do with the Fatal Error.

Comment 1

[Mike Lien[:mlien]]

Supplement with step 2:
Adb connection need to choose "ADB and DevTools" otherwise WA cannot launch successfully

Comment 2

[Pete Blumenthal (OpenMobile)]

Resolved in ACL 0.1.40

Comment 3

[David Palomino [:dpalomino]]

Hi, 

Mike, can you please try to retest this? I've only a eng build (not having a windows machine close to me to reflash the device, sorry). 

Thanks a bunch!
David

Comment 4

[Mike Lien[:mlien]]

verified and fixed with ACL 0.1.40 and Whatsapp 2.12.252-omrel1.0.13