Closed
Bug 1200803
Opened 9 years ago
Closed 9 years ago
[SMS] Blank white screen occurs after user discards a new text message
Categories
(Firefox OS Graveyard :: Gaia::System::Window Mgmt, defect, P1)
Tracking
(b2g-v2.2 affected, b2g-master affected)
RESOLVED
DUPLICATE
of bug 1187117
People
(Reporter: ddixon, Unassigned)
References
()
Details
(Whiteboard: [2.5-Daily-Testing][Spark][Systemsfe])
Attachments
(2 files)
Description: If the user searches a phone number in the rocket bar with "sms: [any number]", the Messages app is opened. Pressing "X">Delete draft causes a white screen to appear with only the status bar at the top. A wifi or data connection is not needed to repro this bug. Repro Steps: 1) Update a Flame to 20150901053324 2) Tap on rocket bar and search "sms: 5" 3) After Messages app opens, press "X" in upper left corner 4) Select "Delete draft" Actual: User is taken to a blank white screen after searching "sms: [any number]" with rocket bar then deleting the message draft. Expected: Deleting any message draft does not reveal a blank white screen. Environmental Variables: Device: Flame 2.5 Build ID: 20150831030202 Gaia: 31e595f86f6bf159b3a9a46816a6ac00a55ca9f9 Gecko: f2518b8a7b97b5bb477e94bc9131584007aac887 Gonk: c4779d6da0f85894b1f78f0351b43f2949e8decd Version: 43.0a1 (Master) Firmware Version: v18D User Agent: Mozilla/5.0 (Mobile; rv:43.0) Gecko/43.0 Firefox/43.0 Repro frequency: 10/10 See attached: logcat, video (http://youtu.be/kmTlvt9nJ-k)
Reporter | ||
Comment 1•9 years ago
|
||
Issue DOES occur in latest Flame 2.5, 2.2 (shallow flash, engineering) builds. Device: Flame 2.5 BuildID: 20150901053324 Gaia: 805025801a68f9ddbba6ffd2ed3926c97fa7fcc8 Gecko: dd509db16a138beb777599662ad88e3207bc2d2c Version: 43.0a1 (Master) Firmware Version: v18D User Agent: Mozilla/5.0 (Mobile; rv:43.0) Gecko/43.0 Firefox/43.0 Device: Flame 2.2 BuildID: 20150901064340 Gaia: 335cd8e79c20f8d8e93a6efc9b97cc0ec17b5a46 Gecko: d91926669834 Version: 37.0 (2.2) Firmware Version: v18D User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0 -------------------------------------------- This issue does not occur on Aries 2.5 because it is currently blocked by Bug 1200538. Device: Aries 2.5 Build ID: 20150812231434 Gaia: 52f3ea58df38e5427f6afeb636bc6ad01d24022f Gecko: 7649ffe28b67aa2dad0f67ea01500c0ff91b2bac Gonk: 2916e2368074b5383c80bf5a0fba3fc83ba310bd Version: 43.0a1 (Master) Firmware Version: D5803_23.1.A.1.28_NCB.ftf User Agent: Mozilla/5.0 (Mobile; rv:43.0) Gecko/43.0 Firefox/43.0
QA Whiteboard: [QAnalyst-Triage?]
status-b2g-v2.2:
--- → affected
status-b2g-master:
--- → affected
Flags: needinfo?(jmercado)
Whiteboard: [2.5-Daily-Testing]
Comment 2•9 years ago
|
||
Looks like a window management issue.
Component: Gaia::SMS → Gaia::System::Window Mgmt
Reporter | ||
Comment 3•9 years ago
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---Correction for Comment 1--- This issue DOES occur in the latest Aries 2.5 build and is NOT blocked by bug 1200538. Device: Aries Master Build ID: 20150901190824 Gaia: c2582f4be03cd12124b96a263c8d14c774f0ffe4 Gecko: e47423c019643792e6de894cfcee598dead4d3ba Gonk: 2916e2368074b5383c80bf5a0fba3fc83ba310bd Version: 43.0a1 (Master) Firmware Version: D5803_23.1.A.1.28_NCB.ftf User Agent: Mozilla/5.0 (Mobile; rv:43.0) Gecko/43.0 Firefox/43.0
Reporter | ||
Updated•9 years ago
|
Whiteboard: [2.5-Daily-Testing] → [2.5-Daily-Testing][Spark]
Comment 4•9 years ago
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Alison would you block on this issue? Julien says its a windows management issue in comment 2.
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmercado) → needinfo?(ashiue)
Comment 5•9 years ago
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[Blocking Requested - why for this release]: Obvious problem Hi Gregor, Could you help to check or dispatch this issue to suitable person? Thank you.
blocking-b2g: --- → 2.5?
Flags: needinfo?(ashiue) → needinfo?(anygregor)
Updated•9 years ago
|
Whiteboard: [2.5-Daily-Testing][Spark] → [2.5-Daily-Testing][Spark][Systemsfe]
Comment 6•9 years ago
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Blocking for 2.5 with P1 priority.
blocking-b2g: 2.5? → 2.5+
Priority: -- → P1
Comment 7•9 years ago
|
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I didn't even know this sms feature existed and it's not a regression from 2.2. I don't think its a P1 blocker and I don't even believe its a blocker based on our criteria. That seems more like a corner case but I agree that we should fix it for 2.5.
Flags: needinfo?(anygregor)
Comment 8•9 years ago
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Wondering what happens with the following cases: A. From the rocketbar: * mailto: URLs * tel: URLs B. From the Browser: * mailto:, tel:, sms: URLs Could QA try these URLs from the rocketbar (A) ? Can you also write test HTML files to check cases B ? We simply need HTML pages containing links with these URLs as href, to check how these links work.
Keywords: qawanted
Comment 9•9 years ago
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Comment 10•9 years ago
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Scenario A: All link types are affected. 'mailto', 'sms', and 'tel' links all produce this same blank screen behavior. This has actually been written previously with regards to 'mailto' in bug 1187117. Scenario B: Browser links are NOT affected. 'mailto', 'sms', and 'tel' links will all properly leave the browser running in the background and launch the appropriate app (e-mail, phone, messages) and populate the desired fields. I’ve attached a really simple .html file to test the basic forms of these links, but there are a number of permutations of how these links might be found. I also found these existing web pages for testing various permutations for the ‘sms’ and ‘mailto’ URIs: mailto links - http://www.scottseverance.us/mailto.html sms links - http://bradorego.com/test/sms.html I was not able to find an existing page for testing ‘tel’ Environmental Variables: Device: Aries 2.5 BuildID: 20150909215207 Gaia: 47459eead04385e22f967012b824f5abdddcfb7c Gecko: dd2a1d737a64d9a3f23714ec5cc623ec8933b51f Gonk: 2916e2368074b5383c80bf5a0fba3fc83ba310bd Version: 43.0a1 (2.5) Firmware Version: D5803_23.1.A.1.28_NCB.ftf User Agent: Mozilla/5.0 (Mobile; rv:43.0) Gecko/43.0 Firefox/43.0 Environmental Variables: Device: Aries 2.5 BuildID: 20150810142756 Gaia: fa89e03dc489e79baa0e74cb1d205260c7924caa Gecko: cd45a38ded04 Gonk: 2916e2368074b5383c80bf5a0fba3fc83ba310bd Version: 42.0a1 (2.5) Firmware Version: D5803_23.1.A.1.28_NCB.ftf User Agent: Mozilla/5.0 (Mobile; rv:42.0) Gecko/42.0 Firefox/42.0
QA Whiteboard: [QAnalyst-Triage+] → [QAnalyst-Triage?]
Flags: needinfo?(jmercado)
Keywords: qawanted
QA Contact: mshuman
Comment 11•9 years ago
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Apologies, that second set of environmental variables should be for the most recent Flame 2.5 device. Environmental Variables: Device: Flame 2.5 BuildID: 20150910030223 Gaia: 47459eead04385e22f967012b824f5abdddcfb7c Gecko: dd2a1d737a64d9a3f23714ec5cc623ec8933b51f Gonk: c4779d6da0f85894b1f78f0351b43f2949e8decd Version: 43.0a1 (2.5) Firmware Version: v18D User Agent: Mozilla/5.0 (Mobile; rv:43.0) Gecko/43.0 Firefox/43.0
Updated•9 years ago
|
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmercado)
Comment 12•9 years ago
|
||
Thanks ! Then it's likely a dupe of bug 1187117. I'm not duping yet because that bug is not 2.5+. But I tend to agree with Gregor here. Renominating. If it's not 2.5+ anymore after triaging, please dupe to bug 1187117.
blocking-b2g: 2.5+ → 2.5?
Comment 13•9 years ago
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What happens once you're in that white screen state? Can you get out of it? Do you need to force close the messages app? It's definitely a corner case to get there but that white screen state is concerning.
Flags: needinfo?(ddixon)
Comment 16•9 years ago
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(In reply to Peter Dolanjski [:pdol] from comment #13) > What happens once you're in that white screen state? Can you get out of it? > Do you need to force close the messages app? Pressing Home button gets out of this blank window and takes user back to Homescreen. Force close is not needed. Tested on Device: Aries 2.5 BuildID: 20150929110451 Gaia: f345f6a015709beeb2ca3955cab077fcaa959d3b Gecko: acdb22976ff86539dc10413c5f366e1fb429a680 Gonk: 2916e2368074b5383c80bf5a0fba3fc83ba310bd Version: 44.0a1 (2.5) Firmware Version: D5803_23.1.A.1.28_NCB.ftf User Agent: Mozilla/5.0 (Mobile; rv:44.0) Gecko/44.0 Firefox/44.0 Device: Flame 2.5 BuildID: 20150929030205 Gaia: f345f6a015709beeb2ca3955cab077fcaa959d3b Gecko: acdb22976ff86539dc10413c5f366e1fb429a680 Gonk: c4779d6da0f85894b1f78f0351b43f2949e8decd Version: 44.0a1 (2.5) Firmware Version: v18Dv4 User Agent: Mozilla/5.0 (Mobile; rv:44.0) Gecko/44.0 Firefox/44.0
Updated•9 years ago
|
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmercado)
Updated•9 years ago
|
Status: NEW → RESOLVED
blocking-b2g: 2.5? → ---
Closed: 9 years ago
Resolution: --- → DUPLICATE
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Description
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