OpenH264 plugin constantly reports that it "will be installed shortly"

UNCONFIRMED
Unassigned

Status

External Software Affecting Firefox
OpenH264
--
major
UNCONFIRMED
2 years ago
2 years ago

People

(Reporter: tftylerfoo, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

2 years ago
Created attachment 8659349 [details]
Screenshot from 2015-09-10 23-08-59.png

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:40.0) Gecko/20100101 Firefox/40.0
Build ID: 20150827193320

Steps to reproduce:

I did a reinstall of my Arch Linux 64bit and installed Firefox. So everything is new and fresh.


Actual results:

On a new, clean profile, the Plugins section of about:addons lists the
"OpenH264 Video Codec provided by Cisco Systems, Inc." with a yellow
background, and indicates "Will be installed shortly".

However, restarting Firefox (or the whole computer, for that matter) does not
result in the plugin changing state.

Changing between "Always activate" and "Never activate" does not seem to have
any effect either.

about:plugins lists the plugin, though it does not indicate any file, path
(both empty) or version (reported as being "null").


Expected results:

OpenH264 plugin should be installed.
(Reporter)

Updated

2 years ago
Severity: normal → major
Component: Untriaged → General
OS: Unspecified → Linux
Hardware: Unspecified → x86_64

Updated

2 years ago
Component: General → Plug-ins
Product: Firefox → Core
The download of the OpenH264 GMP should be initiated about 1 minute after the browser is started. Could you check if the state is still the same about 5 minutes after starting Firefox and report back? Thanks!
Flags: needinfo?(tftylerfoo)
(Reporter)

Comment 2

2 years ago
(In reply to Stephen A Pohl [:spohl] from comment #1)
> The download of the OpenH264 GMP should be initiated about 1 minute after
> the browser is started. Could you check if the state is still the same about
> 5 minutes after starting Firefox and report back? Thanks!

The state had been the same after hours. finally I just gave up and deleted the whole ~/.mozilla folder and it's installed automatically within minutes. I guess this is a workaround but have no idea why it's happening to a newly installed firefox.
Flags: needinfo?(tftylerfoo)
Component: Plug-ins → OpenH264
Product: Core → Plugins
Version: 40 Branch → unspecified
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