Open Bug 1207436 Opened 9 years ago Updated 2 months ago

Using system proxy, fails to connect when network changes

Categories

(Core :: Networking: Proxy, defect, P3)

40 Branch
defect

Tracking

()

UNCONFIRMED

People

(Reporter: prasannajit, Unassigned)

References

(Depends on 1 open bug)

Details

(Whiteboard: [necko-backlog][proxy])

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
Build ID: 20150826023504

Steps to reproduce:

1) Open firefox in office network
2) Open some websites
3) Put computer to sleep while firefox is running
4) Connect the laptop to home network



Actual results:

When I connected my laptop to home n/w, firefox tries to connect to websites without success.


Expected results:

I should be able to open websites with the existing firefox window.
What are your network settings in Options > Advanced > Network > Connection?
Component: Untriaged → Networking
Flags: needinfo?(prasannajit)
Product: Firefox → Core
(In reply to Loic from comment #1)
> What are your network settings in Options > Advanced > Network > Connection?

Thanks for looking into this issue.
Options > Advanced > Network > Connection is set to
Use System proxy settings.

Additional information,
Chrome and IE are working fine in this scenario.
Flags: needinfo?(prasannajit)
I don't know if you use a proxy at work, but before leaving your work to go home, can you set these settings to "no proxy" and test at home.
(In reply to Loic from comment #3)
> I don't know if you use a proxy at work, but before leaving your work to go
> home, can you set these settings to "no proxy" and test at home.

Yes I use proxy at work. That means every time I have to change this settings when I come back to home from work or go to work. Can't this happen automatically like chrome?

Some more information,

I checked chrome settings and found that it by default uses system settings. Then I checked my LAN settings. It is set to the following;
Use Automatic configuration script and an web address is given.(e.g. http://xyz.name.com/)
But it's a thing that the IT guy of your corporate should manage if you use your work computer at home.
Thanks. I will try the PAC file option. But just curious, how chrome is able to handle it? I don't need to make any changes to chrome settings and it works absolutely fine.
put this on daniel's radar
Flags: needinfo?(daniel)
Seems related to the problems and associated fix I'm working on in bug 1121800
Flags: needinfo?(daniel)
Depends on: 1121800
Assignee: nobody → daniel
Whiteboard: [necko-active]
Summary: Not connecting to websites when network changes → Using system proxy, fails to connect when network changes
Whiteboard: [necko-active] → [necko-active][proxy]
Assignee: daniel → nobody
Whiteboard: [necko-active][proxy] → [necko-backlog][proxy]
See Also: → 1321841
(In reply to prasannajit from comment #7)
> Thanks. I will try the PAC file option. But just curious, how chrome is able
> to handle it? I don't need to make any changes to chrome settings and it
> works absolutely fine.

Hi, would you please try Firefox Nightly and see if this issue has been fixed?
Flags: needinfo?(prasannajit)
cancel ni since it's not solved yet.
Flags: needinfo?(prasannajit)
Depends on: 1230803
Bulk change to priority: https://bugzilla.mozilla.org/show_bug.cgi?id=1399258
Priority: -- → P1
Bulk change to priority: https://bugzilla.mozilla.org/show_bug.cgi?id=1399258
Priority: P1 → P3
Severity: normal → S3

Moving bug to Core/Networking: Proxy.

Component: Networking → Networking: Proxy
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