1207531 - npIntelWebAPIUpdater.dll and npIntelWebAPIIPT.dll plugin check incorrectly identified as Adobe Shockwave player

Status: RESOLVED INCOMPLETE

(Plugin Check Graveyard :: Client, defect)

Description

[xircal]

Attachment: 3-0-72-0_not_Adobe_Shockwave.PNG

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
Build ID: 20150917150946

Steps to reproduce:

Ran a Plugins check


Actual results:

Intel npIntelWebAPIUpdater.dll and npIntelWebAPIIPT.dll  incorrectly identified as Adobe Shockwave Player version 3.0.72.0 and shown to be out of date.


Expected results:

Adobe Shockwave Player shouldn't have appeared at all since I don't have it installed.

Comment 1

[xircal]

My laptop is an Acer Aspire V3-772G with two graphics solutions. The one incorrectly identified as Adobe Shockwave Player is an Intel HD 4600 chip.

Comment 2

[xircal]

In the email I've just received the sentence "What |Removed |Added" appears. I'm not sure if you're asking me that or not since I don't see it here? 

In any event, this problem has been around since Firefox 42 but I haven't bothered to report it before thinking that somebody else is bound to have the same problem and will do the honors. However, that hasn't happened hence my post. 

I've already tried running in Safe Mode and even creating a new profile but it hasn't helped.

Comment 3

[Loic]

I didn't email you. Do you know if it works normally with FF40 (or older)?

Comment 4

[xircal]

I just checked and FF40 was released August 11. I really don't remember to be honest. 

The issue doesn't bother me really, but other users with the same setup as mine might be confused.

Comment 5

[xircal]

UPDATE: I just found a thread on Mozillazine with the same problem and on FF40: http://forums.mozillazine.org/viewtopic.php?f=38&t=2962427

I'm not so sure if I want to fix it by deleting both files even though it appears to resolve the error message since I'm not sure if that will affect the way Intel graphics behaves.

Comment 6

[mcintyrerj]

I noticed when updating Adobe tonight that one of their "download this little program too cause it's awesome" was for Intel identity.  The only reason I saw this particular screen is because I didn't use the Add-ons link.  When I unchecked the Intel option, my download showed a different file name than had downloaded three hours earlier - the difference being flashplayer21_jd_install.exe had the intel option unchecked and flashplayer21_xa_install.exe was a direct link.  Don't know if this helps or not.

Comment 7

[u597032]

Plugin check is no longer supported.