Closed
Bug 1211207
Opened 9 years ago
Closed 9 years ago
Main Facebook page and Chat not shown properly
Categories
(Firefox :: Untriaged, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 1174899
People
(Reporter: josetaborda, Unassigned)
Details
Attachments
(2 files)
User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:44.0) Gecko/20100101 Firefox/44.0 Build ID: 20151003030225 Steps to reproduce: I was trying to browse on Facebook page Actual results: The page never ends to load. The chat appears incomplete. The browser doesn't crash, but it never finish the page load. I tried refreshing the page repeatedly and sometimes works. I checked the internet connection but it was ok. I opened the facebook page in other browsers and loads ok. I refreshed nightly (from about:support) but the problem continues. (see attached image) The troubleshoot information shows the following: Application Basics ------------------ Name: Firefox Version: 44.0a1 Build ID: 20151003030225 Update Channel: nightly User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:44.0) Gecko/20100101 Firefox/44.0 Multiprocess Windows: 1/1 (default: true) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Graphics -------- Adapter Description: Intel(R) HD Graphics 3000 Adapter Description (GPU #2): NVIDIA GeForce GT 540M Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter Drivers (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: Unknown Adapter RAM (GPU #2): 1024 Asynchronous Pan/Zoom: wheel input enabled Device ID: 0x0116 Device ID (GPU #2): 0x0df4 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.17999) Driver Date: 5-28-2015 Driver Date (GPU #2): 7-22-2015 Driver Version: 9.17.10.4229 Driver Version (GPU #2): 10.18.13.5362 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 16421043 Subsys ID (GPU #2): 16421043 Supports Hardware H264 Decoding: Yes Vendor ID: 0x8086 Vendor ID (GPU #2): 0x10de WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D11 vs_4_1 ps_4_1) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20151003030225 browser.startup.homepage_override.buildID: 20151003030225 browser.startup.homepage_override.mstone: 44.0a1 browser.urlbar.suggest.searches: true browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 44.0a1 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-eme-adobe.abi: x86_64-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1443917459 media.gmp-eme-adobe.version: 14 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1443917472 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20151003030225 media.gmp-manager.lastCheck: 1443917408 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf privacy.sanitize.migrateClearSavedPwdsOnExit: true security.sandbox.content.tempDirSuffix: {fd1c3fbb-246b-4fc7-9ac1-2f2c80290821} Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.9 Version in use: 4.10.9 NSS Expected minimum version: 3.20 Basic ECC Version in use: 3.20 Basic ECC NSSSMIME Expected minimum version: 3.20 Basic ECC Version in use: 3.20 Basic ECC NSSSSL Expected minimum version: 3.20 Basic ECC Version in use: 3.20 Basic ECC NSSUTIL Expected minimum version: 3.20 Version in use: 3.20 Experimental Features --------------------- Expected results: The page should be loaded correctly
Reporter | ||
Updated•9 years ago
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OS: Unspecified → Windows 8.1
Hardware: Unspecified → x86_64
Comment 2•9 years ago
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@ josetaborda, thanks for reporting this problem. I see you are using 64-bit Firefox Nightly 44. Is this a recent problem? Do you see this problem with 32-bit Nightly 44 or with 64-bit Firefox Beta 42? (Beta because 64-bit is not available yet in the Release channel.) @ to_du, in which version of Firefox did you see the problem? I was unable to reproduce the problem with Nightly 44 on OS X or 64-bit or 32-bit Nightly 44 on Windows 8.1.
Comment 3•9 years ago
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But I did hit crash bug 1206107 with 64-bit Nightly 44 on Windows.
Reporter | ||
Comment 6•9 years ago
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(In reply to Chris Peterson [:cpeterson] from comment #2) > @ josetaborda, thanks for reporting this problem. I see you are using 64-bit > Firefox Nightly 44. Is this a recent problem? Do you see this problem with > 32-bit Nightly 44 or with 64-bit Firefox Beta 42? (Beta because 64-bit is > not available yet in the Release channel.) > > @ to_du, in which version of Firefox did you see the problem? > > I was unable to reproduce the problem with Nightly 44 on OS X or 64-bit or > 32-bit Nightly 44 on Windows 8.1. I'm using the 64bit version. Actually I noticed this problem in 43 version too. I thought that with the new update it could be fixed but it didn't happen.
Comment 7•9 years ago
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(In reply to josetaborda from comment #0) > Created attachment 8669374 [details] > FacebookPage.jpg > > Actual results: > > The page never ends to load. The chat appears incomplete. The browser > doesn't crash, but it never finish the page load. It's likely a dupe of bug 1174899.
Updated•9 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → DUPLICATE
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Description
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