1211359 - SeaMonkey 2.38 flash Crash @ hang | RtlpWaitOnCriticalSection

Status: RESOLVED INCOMPLETE

(Core Graveyard :: Plug-ins, defect)

Description

[Raymond]

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:41.0) Gecko/20100101 Firefox/41.0 SeaMonkey/2.38
Build ID: 20150923195647

Steps to reproduce:

Just find a crash report by doing about:crashes


Actual results:

https://crash-stats.mozilla.com/report/index/a7349aed-ea18-4053-9cef-544ba2151005 
Signature: hang | RtlpWaitOnCriticalSection | EtwEventEnabled | LdrUnloadDll


Expected results:

no crash

Comment 1

[Tony Mechelynck [:tonymec]]

The crash is in a Shockwave Flash plugin, as shown by the following line near the top of the crash page:

Process Type 	plugin Shockwave Flash Version: 19.0.0.185 Filename: NPSWF32_19_0_0_185.dll

Some versions of Flash are known to be crash-prone but I don't know the details. Also I'm not sure which Windows version is meant by "Windows NT 6.1", developers: please correct me if I guessed wrong.

Comment 2

[Rainer Bielefeld]

NOT reproducible, no CRASH with  en-US (German language pack) SeaMonkey 2.38  (Windows NT 6.1; WOW64; rv:41.0)  Gecko/20100101 Firefox/41.0 Build 20150923195647  (Classic Theme) on German WIN7 64bit

@tony:
<https://en.wikipedia.org/wiki/Windows_NT#Releases>

Comment 3

[Tony Mechelynck [:tonymec]]

(In reply to Rainer Bielefeld from comment #2)
> NOT reproducible, no CRASH with  en-US (German language pack) SeaMonkey 2.38
> (Windows NT 6.1; WOW64; rv:41.0)  Gecko/20100101 Firefox/41.0 Build
> 20150923195647  (Classic Theme) on German WIN7 64bit
> 
> @tony:
> <https://en.wikipedia.org/wiki/Windows_NT#Releases>

Rainer: Thanks. I notice the reporter's UA doesn't include WOW64 so I assume it's a 64-bit build. And a 64-bit plugin? is there a 64-bit NPAPI Flash plugin available to Windows users?

Comment 4

[Rainer Bielefeld]

(In reply to Tony Mechelynck [:tonymec] from comment #3)
> I notice the reporter's UA doesn't include WOW64 so I assume
> it's a 64-bit build. 

Interesting observation, but my 64 bit builds always included a "x64; " string.

No crash with  German SeaMonkey 2.41a1 Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:44.0 from akalla download area)  Gecko/20100101  Firefox/ 44.0  Build 20150926114543 (Classic Theme) on German WIN7 64bit, Shockwave Flash

    File: NPSWF32_19_0_0_185.dll
    Path: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_19_0_0_185.dll
    Version: 19.0.0.185
    State: Enabled
    Shockwave Flash 19.0 r0

@reporter:
Copy / Paste error or is there something interesting with your SM version?

Comment 5

[Raymond]

Effectively I am under Windows 7 Pro SP1. And I got this only onetime since my upgrade from SM 1.32 to 2.38.

Comment 6

[Wayne Mery (:wsmwk)]

STill not seen it again in the past 3 months?

Comment 7

[Raymond]

I got the same problem:
https://crash-stats.mozilla.com/report/index/910e80b1-545e-4fcb-b7a5-960f12160220
at date: 2016-01-27

Comment 8

[Virtual_ManPL [:Virtual] 🇵🇱 - (please needinfo? me - so I will see your comment/reply/question/etc.)]

I'm marking this bug as WORKSFORME as bug crashlog signature didn't appear from a long time (over half year).

Comment 9

[Virtual_ManPL [:Virtual] 🇵🇱 - (please needinfo? me - so I will see your comment/reply/question/etc.)]

Ups, my bad and due to ( bug #1348631 ) looks like there are sill crashes, so reopening.

Comment 10

[Benjamin Smedberg]

Resolving old bugs which are likely not relevant any more, since NPAPI plugins are deprecated.