1211560 - Please reset TOTP for my account

Status: RESOLVED FIXED

(bugzilla.mozilla.org :: Administration, task)

Description

[Armen [:armenzg]]

I reset my phone and I don't know where I've put the printable codes.

Comment 1

[Mark Côté [:mcote]]

Hi Armen, Service Desk is now handling the identity-verification part.  Can you file a Service Desk request under Accounts and User Requests > Accounts > Other User Requests saying that you need identity verification for a BMO 2FA reset and provide this bug number?

Comment 2

[Armen [:armenzg]]

Thanks Mark. I've done so.

Comment 3

[soap [:soap]]

Hi Mark, 

I was told by OpSec that 2FA for bugzilla is still being handled by the BMO team. I am not in the loop nor have any info on this outside of that. The only thing we are currently doing in Service Desk is handling Duo accounts currently enforced for VPN and SSH.

Comment 4

[David Lawrence [:dkl]]

(In reply to Armen Zambrano Gasparnian [:armenzg] from comment #2)
> Thanks Mark. I've done so.

Armen, if you need to, just ping one of us (dkl/dylan/glob) in IRC when you get back on and we can work this out.

dkl

Comment 5

[David Lawrence [:dkl]]

Resolved over IRC.