Closed Bug 1216224 Opened 10 years ago Closed 10 years ago

Firefox displays some sites in text only

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
38 Branch
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: fain, Unassigned)

Details

I am running Firefox 38.1.1, but have also tried later versions with the same result. I have two desktop PCs, one a 32-bit and one a 64-bit, both running Windows 7. Earlier versions of Firefox worked as expected on both. Now everything works fine on the 32-bit, but on the 64-bit some sites (including Amazon.com, Facebook, and Firefox[!]) are displayed in text-only mode. This happens consistently, and re-booting does not fix the problem. I also uninstalled Firefox and re-installed, with the same result. I have not changed any settings, the problem simply occurred as soon as I updated from a previous version that was working correctly. Several 64-bit Firefox users at my workplace have reported the same problem, so it does not seem to be unique to my system. I am writing this bug report using Internet Explorer because I couldn't get here in Firefox. I much prefer Firefox to IE and hope you can fix this problem in a future release.
Hello Can you reproduce the issue in Safe Mode[1]? If yes and you can reproduce the issue in Safe Mode, can you still reproduce it even with clean new fresh profile without any addons (extensions and plugins)[2]? You can also try a standard troubleshoot and diagnose procedure[3]. [1] = https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode [2] = https://support.mozilla.org/kb/refresh-firefox-reset-add-ons-and-settings [3] = https://support.mozilla.org/kb/troubleshoot-and-diagnose-firefox-problems P.S. Don't forget that 64bit Firefox is still not "stable" release.
Flags: needinfo?(fain)
I am running 32-bit Firefox (on a 64-bit PC), not 64-bit Firefox. The problem persists in safe mode and also after clearing all history. None of the "diagnose and fix" suggestions help. The problem seems to be one of security--Firefox is flagging Amazon.com and Facebook.com as untrusted sites.
Flags: needinfo?(fain)
Summary: FIREFOX DISPLAYS SOME SITES IN TEXT ONLY → Firefox displays some sites in text only
I re-installed the privacy certificate for my own site and the problems have now disappeared. Mea culpa.
Based on comment 3.
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → WORKSFORME
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