[ux] After a user selects 'Stop It' from the hang monitor, the foreground browser tab crashes

RESOLVED INVALID

Status

()

RESOLVED INVALID
3 years ago
3 years ago

People

(Reporter: jimm, Unassigned)

Tracking

Trunk
Points:
---

Firefox Tracking Flags

(firefox44 affected)

Details

(Reporter)

Description

3 years ago
The title of this is a bit of a tease, this is totally expected based on our design. From a user perspective though it is completely unexpected and makes the browser look broken.

Here's the current crashed tab mockup:

http://people.mozilla.org/~mmaslaney/e10s/Firefox-e10s-v6.png

The top line text is the odd part:

"Bad New First: This Tab Has Crashed"

I think if the user explicitly selects "Stop It" from the hang notification (being implemented in bug 1119442) this text should change. Something along the line of:

"Bad News: We had to close/flush/kill/end/reset your tabs"

I'm not sure I'd keep the "Bad News" part either. It sounds very unexpected.

"Unfortunately, we had to close your tabs"

Also I think we should consider removing the word "crash" from the body of text in the page.
(Reporter)

Updated

3 years ago
Flags: needinfo?(philipp)
(Reporter)

Comment 1

3 years ago
fixed this by avoiding crashing tabs in a response to a plugin or script hang. We might have to come back to this at some point.
Status: NEW → RESOLVED
Last Resolved: 3 years ago
tracking-e10s: ? → ---
Flags: needinfo?(philipp)
Resolution: --- → INVALID
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