1220340 - Lighting not syncing with TB 38.3 and Lightning 4.0.3.1 on Mac

Status: RESOLVED DUPLICATE of bug 1274728

(Calendar :: Provider: GData, defect)

Description

[[e-mail]]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:41.0) Gecko/20100101 Firefox/41.0
Build ID: 20151014143721

Steps to reproduce:

The calendar is blank except for locally entered events.
Manual sync does not help.


Actual results:

I tried reinstalling TB and Lightning but still does not sync.


Expected results:

The calendar had not issues until the last few days as far as I know.

Comment 1

[[:MakeMyDay]]

What type of network calendar are you using (ics, caldav, google provider, ews,...)? Is caching (=offline support) enabled for that calendar and do you have a stable network connection when trying to sync?

Please also check the error console for entries when trying to reproduce.

Comment 2

[[e-mail]]

(In reply to MakeMyDay from comment #1)
> What type of network calendar are you using (ics, caldav, google provider,
> ews,...)? Is caching (=offline support) enabled for that calendar and do you
> have a stable network connection when trying to sync?
> 
> Please also check the error console for entries when trying to reproduce.

I am using the default calendar for google when you create a google calendar from TB.
My network is stable.
There is an error in the error console that I do not understand as follows
___________________________________________
Timestamp: 10/31/15, 8:05:07 PM
Error: [calCachedCalendar] replay action failed: null, uri=googleapi://[e-mail]/?calendar=irving.tredler%40gmail.com, result=item.recurrenceInfo is null, op=[xpconnect wrapped calIOperation]
Source File: file:///Users/irvingtredler/Library/Thunderbird/Profiles/ddu5k1q4.default/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/calendar-js/calCachedCalendar.js
Line: 322
-------------------------------------------
Timestamp: 10/31/15, 8:05:07 PM
Error: [calCachedCalendar] replay action failed: null, uri=googleapi://[e-mail]/?calendar=irving.tredler%40gmail.com, result=item.recurrenceInfo is null, op=[xpconnect wrapped calIOperation]
Source File: file:///Users/irvingtredler/Library/Thunderbird/Profiles/ddu5k1q4.default/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/calendar-js/calCachedCalendar.js
Line: 322

Comment 3

[[e-mail]]

I am not using offline support

Comment 4

[[:MakeMyDay]]

(In reply to [e-mail] from comment #2)

> I am using the default calendar for google when you create a google calendar
> from TB.

Thanks. I guess you mean the separate Provider for Google addon, right?  If so, which version are you on?

Can you enable calendar.debug.log and calendar.debug.log.verbose in the config editor and post all the messages in the log you get when trying to reproduce. If you may want to edit sensitive information, please do so in a way that the information structure is not changed.

Comment 5

[[e-mail]]

(In reply to MakeMyDay from comment #4)
> (In reply to [e-mail] from comment #2)
> 
> > I am using the default calendar for google when you create a google calendar
> > from TB.
> 
> Thanks. I guess you mean the separate Provider for Google addon, right?  If
> so, which version are you on?
> 
> Can you enable calendar.debug.log and calendar.debug.log.verbose in the
> config editor and post all the messages in the log you get when trying to
> reproduce. If you may want to edit sensitive information, please do so in a
> way that the information structure is not changed.



I am using Provider for Google Calendar 1.0.4

I turned on the debugs but the log had thousands of lines. Since my calendar on the Mac is empty all years of google calendar entries are being synced each time even though nothing is shown.
I have pasted in below the first few plus the error that I see at the end.
________________________________________
[calGoogleCalendar] Parsing entry:
{
 "kind": "calendar#event",
 "etag": "\"2765960504302000\"",
 "id": "99ueuf62b2avgro983f1t7qj18",
 "status": "confirmed",
 "htmlLink": "https://www.google.com/calendar/event?eid=OTl1ZXVmNjJiMmF2Z3JvOTgzZjF0N3FqMTggaXJ2aW5nLnRyZWRsZXJAbQ&ctz=America/Chicago",
 "created": "2013-10-28T17:10:52.000Z",
 "updated": "2013-10-28T17:10:52.151Z",
 "summary": "Lynn",
 "creator": {
  "email": "[e-mail]",
  "displayName": "Irving Tredler",
  "self": true
 },
 "organizer": {
  "email": "[e-mail]",
  "displayName": "Irving Tredler",
  "self": true
 },
 "start": {
  "dateTime": "2013-11-28T13:30:00-06:00"
 },
 "end": {
  "dateTime": "2013-11-28T14:30:00-06:00"
 },
 "iCalUID": "[e-mail]",
 "sequence": 0,
 "reminders": {
  "useDefault": true
 }
}
[calGoogleCalendar] Logging calIEvent:
	id:[e-mail]
	created:2013/10/28 17:10:52 UTC isDate=0 nativeTime=1382980252000000
	updated:2013/10/28 17:10:52 UTC isDate=0 nativeTime=1382980252000000
	title:Lynn
	description:null
	transparency:null
	status:CONFIRMED
	startTime:2013/11/28 13:30:00 America/Chicago isDate=0 nativeTime=1385667000000000
	endTime:2013/11/28 14:30:00 America/Chicago isDate=0 nativeTime=1385670600000000
	location:null
	privacy:null
	sequence:0
	alarmLastAck:null
	snoozeTime:null
	isOccurrence: false
	Organizer: 
		ID: mailto:[e-mail]
			Name: Irving Tredler
			Rsvp: null
			Is Organizer: yes
			Role: null
			Status: null
	Attendees: 
	recurrence: no
	alarms: no

_______________________________

[calGoogleCalendar] Error syncing:
2147500037: (resource://gdata-provider/modules/gdataUtils.jsm:1015):TypeError: item.recurrenceInfo is null

Comment 6

[[e-mail]]

The error shown in the log under the error tab is
[calGoogleCalendar] Error syncing:
2147500037: (resource://gdata-provider/modules/gdataUtils.jsm:1015):TypeError: item.recurrenceInfo is null

Comment 7

[[:MakeMyDay]]

Can you please post the messages right before the error message? There seems to be a problem with that specific event.

Comment 8

[[e-mail]]

(In reply to MakeMyDay from comment #7)
> Can you please post the messages right before the error message? There seems
> to be a problem with that specific event.
[calGoogleCalendar] Logging calIEvent:
	id:9f8046ec-bc96-48e8-8585-f829a73f4f33
	created:2013/05/21 04:40:38 UTC isDate=0 nativeTime=1369111238000000
	updated:2013/12/26 12:38:36 UTC isDate=0 nativeTime=1388061516000000
	title:Book of Mormon Ticket Confirmation
	description:Thank you for purchasing tickets on Ticketmaster.

Your order number for this purchase is 26-36732/UK1. Show complete order detail:
https://www.ticketmaster.co.uk/member/order_history?v=NwaY3PdXZICDCOMOp3HkKFB0UHHjI0G6aNNsZ67J_V-KQp-R3qUoo4O8vJgYgp1DYDUFbRbWegQRF6xkFhaJHJ2rfNmE-fZDcLix0D5gy00c-DwidwA36ryii4Ges5iaArXP6kUjQqkH6itx8Flww-QN5Z0Ykd4PCzjIXOWiJqz1F8LPIWcUJ03lLqehHfS_7SltciTqRUGDgcB6wPmwVpEB-_Dd80c1uDB9hw7IB20AmpDzcrn92clXZ86dTZo0DK6vJCRbijkmZ8VNk--9m28Svk1mE6y6x_Ch7cIv49A

You will receive your tickets via: UPS ® Secure Courier - USA and Europe (EU) - Guaranteed delivery with tracking facility by a UPS ® Secure Courier to addresses in the European Union (as well as Switzerland) and addresses in the USA. Signature required. If you have not received your tickets seven days before the event (or seven days before you are due to travel) you can track your item at www.ups.com. Not available to PO Box addresses.


UPS ® Secure Courier - USA and Europe (EU)
Guaranteed delivery with tracking facility by a UPS ® Secure Courier to addresses in the European Union (as well as Switzerland) and addresses in the USA. Signature required. If you have not received your tickets seven days before the event (or seven days before you are due to travel) you can track your item at www.ups.com. Not available to PO Box addresses.



        tt
You purchased 8 tickets to:
_____________________________________________________________________________________________

The Book of Mormon (London)
Prince of Wales Theatre, London, 
Wed  1 Jan 2014, 19:30




Order for: Irving Tredler
Seat location: section STALLS, row S, seats 18-11
Total Charge: £425.50


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t


    





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Order # 26-36732/UK1 Order Date: 21/05/13

    Order Details

Order Status
Your tickets have not yet been dispatched.

Purchase Summary
Order Date tOrder # tAmount
21/05/13 t26-36732/UK1 t£425.50 t
 
Ups Overseas Secure Despatch
Tmuk Overseas Post, London
Fri 31 Jan 2014, 23:59
t
Ticket Information
Section
UPS
Row
R1
Seats
S1
Type
EU/USA UPS DELIVERY
Ticket Price
£13.50 x 1
SUBTOTAL
£13.50
 
The Book of Mormon (London)
Prince of Wales Theatre, London
Wed 1 Jan 2014, 19:30
t
Ticket Information
Section
STALLS
Row
S
Seats
18 - 11
Type
Full Price Ticket
Ticket Price
£51.50 x 8
Price Details
SUBTOTAL
£412.00
Tickets/Items
£425.50
Delivery via: UPS ® Secure Courier - USA and Europe (EU)
No Charge
TOTAL CHARGES
£425.50
Customer Name tCard Type tCharge tLast 4 Digits tBilling Address
IRVING TREDLER tVISA t£425.50 t5318 t6320-B HASKELL ST
Back to Order History Print Receiptt

	transparency:null
	status:CONFIRMED
	startTime:2014/01/01 13:30:00 America/Chicago isDate=0 nativeTime=1388604600000000
	endTime:2014/01/01 16:30:00 America/Chicago isDate=0 nativeTime=1388615400000000
	location:null
	privacy:null
	sequence:1
	alarmLastAck:null
	snoozeTime:null
	isOccurrence: false
	Organizer: 
		ID: mailto:[e-mail]
			Name: Irving Tredler
			Rsvp: null
			Is Organizer: yes
			Role: null
			Status: null
	Attendees: 
	recurrence: no
	alarms: no
__________________________________________
[calGoogleCalendar] Parsing entry:
{
 "kind": "calendar#event",
 "etag": "\"2776123234826000\"",
 "id": "_6com2dho6hh36bb56ks3gb9k60r66bb265i66b9i6srmcphiclj38c1o64",
 "status": "confirmed",
 "htmlLink": "https://www.google.com/calendar/event?eid=XzZjb20yZGhvNmhoMzZiYjU2a3MzZ2I5azYwcjY2YmIyNjVpNjZiOWk2c3JtY3BoaWNsajM4YzFvNjQgaXJ2aW5nLnRyZWRsZXJAbQ&ctz=America/Chicago",
 "created": "2013-05-28T00:23:46.000Z",
 "updated": "2013-12-26T12:40:17.413Z",
 "summary": "Swan Lake with Frankie",
 "description": "Receipt and Confirmation\n\nName: Mr Irving Tredler\nSadler's Wells Booking Reference Number: 2432870\nPatron Number: 1267271\n\nThank you for booking online. Your booking details are as follows:\n\nMatthew Bourne's Swan Lake\nSadler's Wells Theatre (Islington, EC1R)\n\n \nThursday 02 January 2014\n7:30pm\nStalls D18 - D19\n2 Standard @ £ 60.00 each\n£120.00\n\n\n \nTransaction Charge: £1.75\nTotal Cost: £121.75\n\n \nAny TICKETS bought will be kept at the Ticket Office for collection.\nYou will need to present the payment credit or debit card to collect your tickets.\n\n\nADDRESS CHECK\n\nSadler’s Wells Theatre and Lilian Baylis Studio - Rosebery Avenue, Islington, EC1R 4TN\nmore info >>\n\n",
 "creator": {
  "email": "[e-mail]",
  "displayName": "Irving Tredler",
  "self": true
 },
 "organizer": {
  "email": "[e-mail]",
  "displayName": "Irving Tredler",
  "self": true
 },
 "start": {
  "dateTime": "2014-01-02T13:30:00-06:00",
  "timeZone": "America/Chicago"
 },
 "end": {
  "dateTime": "2014-01-02T16:30:00-06:00",
  "timeZone": "America/Chicago"
 },
 "iCalUID": "31a684b3-e588-406c-b1dc-277ff2ef4081",
 "sequence": 2,
 "reminders": {
  "useDefault": true
 }
}
____________________________________________
[calGoogleCalendar] Logging calIEvent:
	id:31a684b3-e588-406c-b1dc-277ff2ef4081
	created:2013/05/28 00:23:46 UTC isDate=0 nativeTime=1369700626000000
	updated:2013/12/26 12:40:17 UTC isDate=0 nativeTime=1388061617000000
	title:Swan Lake with Frankie
	description:Receipt and Confirmation

Name: Mr Irving Tredler
Sadler's Wells Booking Reference Number: 2432870
Patron Number: 1267271

Thank you for booking online. Your booking details are as follows:

Matthew Bourne's Swan Lake
Sadler's Wells Theatre (Islington, EC1R)

 
Thursday 02 January 2014
7:30pm
Stalls D18 - D19
2 Standard @ £ 60.00 each
£120.00


 
Transaction Charge: £1.75
Total Cost: £121.75

 
Any TICKETS bought will be kept at the Ticket Office for collection.
You will need to present the payment credit or debit card to collect your tickets.


ADDRESS CHECK

Sadler’s Wells Theatre and Lilian Baylis Studio - Rosebery Avenue, Islington, EC1R 4TN
more info >>


	transparency:null
	status:CONFIRMED
	startTime:2014/01/02 13:30:00 America/Chicago isDate=0 nativeTime=1388691000000000
	endTime:2014/01/02 16:30:00 America/Chicago isDate=0 nativeTime=1388701800000000
	location:null
	privacy:null
	sequence:2
	alarmLastAck:null
	snoozeTime:null
	isOccurrence: false
	Organizer: 
		ID: mailto:[e-mail]
			Name: Irving Tredler
			Rsvp: null
			Is Organizer: yes
			Role: null
			Status: null
	Attendees: 
	recurrence: no
	alarms: no
___________________________________________
[calGoogleCalendar] Parsing entry:
{
 "kind": "calendar#event",
 "etag": "\"2776186901896000\"",
 "id": "_6grj4cq368qk8cq36p1j8gq46os36dpg70s34gi48ko38d228h0j0",
 "status": "confirmed",
 "htmlLink": "https://www.google.com/calendar/event?eid=XzZncmo0Y3EzNjhxazhjcTM2cDFqOGdxNDZvczM2ZHBnNzBzMzRnaTQ4a28zOGQyMjhoMGowIGlydmluZy50cmVkbGVyQG0&ctz=America/Chicago",
 "created": "2013-12-26T21:30:50.000Z",
 "updated": "2013-12-26T21:30:50.948Z",
 "summary": "Check for tickets for Stephen at the Aldwych senior not over £50",
 "creator": {
  "email": "[e-mail]",
  "displayName": "Irving Tredler",
  "self": true
 },
 "organizer": {
  "email": "[e-mail]",
  "displayName": "Irving Tredler",
  "self": true
 },
 "start": {
  "dateTime": "2013-12-27T03:00:00-06:00",
  "timeZone": "Atlantic/Canary"
 },
 "end": {
  "dateTime": "2013-12-27T04:00:00-06:00",
  "timeZone": "Atlantic/Canary"
 },
 "iCalUID": "4723C25D3C6C4CD68370882BDE044BDA0",
 "sequence": 0,
 "reminders": {
  "useDefault": true
 }
}
__________________________________________
[calGoogleCalendar] Logging calIEvent:
	id:4723C25D3C6C4CD68370882BDE044BDA0
	created:2013/12/26 21:30:50 UTC isDate=0 nativeTime=1388093450000000
	updated:2013/12/26 21:30:50 UTC isDate=0 nativeTime=1388093450000000
	title:Check for tickets for Stephen at the Aldwych senior not over £50
	description:null
	transparency:null
	status:CONFIRMED
	startTime:2013/12/27 03:00:00 America/Bahia_Banderas isDate=0 nativeTime=1388134800000000
	endTime:2013/12/27 04:00:00 America/Bahia_Banderas isDate=0 nativeTime=1388138400000000
	location:null
	privacy:null
	sequence:0
	alarmLastAck:null
	snoozeTime:null
	isOccurrence: false
	Organizer: 
		ID: mailto:[e-mail]
			Name: Irving Tredler
			Rsvp: null
			Is Organizer: yes
			Role: null
			Status: null
	Attendees: 
	recurrence: no
	alarms: no
______________________________________________
[calGoogleCalendar] Parsing entry:
{
 "kind": "calendar#event",
 "etag": "\"2776186951142000\"",
 "id": "_71332ea48or3ih9k711j8e1l6t13idi56cqk6e1g64pj4c1h68rj0",
 "status": "confirmed",
 "htmlLink": "https://www.google.com/calendar/event?eid=XzcxMzMyZWE0OG9yM2loOWs3MTFqOGUxbDZ0MTNpZGk1NmNxazZlMWc2NHBqNGMxaDY4cmowIGlydmluZy50cmVkbGVyQG0&ctz=America/Chicago",
 "created": "2013-12-26T21:31:15.000Z",
 "updated": "2013-12-26T21:31:15.571Z",
 "summary": "Brian and Frankie dinner and maybe play",
 "creator": {
  "email": "[e-mail]",
  "displayName": "Irving Tredler",
  "self": true
 },
 "organizer": {
  "email": "[e-mail]",
  "displayName": "Irving Tredler",
  "self": true
 },
 "start": {
  "dateTime": "2013-12-27T11:45:00-06:00",
  "timeZone": "Atlantic/Canary"
 },
 "end": {
  "dateTime": "2013-12-27T12:45:00-06:00",
  "timeZone": "Atlantic/Canary"
 },
 "iCalUID": "8F19DF69E48C4857B96E35C8013201270",
 "sequence": 0,
 "reminders": {
  "useDefault": true
 }
}
__________________________________
[calGoogleCalendar] Logging calIEvent:
	id:8F19DF69E48C4857B96E35C8013201270
	created:2013/12/26 21:31:15 UTC isDate=0 nativeTime=1388093475000000
	updated:2013/12/26 21:31:15 UTC isDate=0 nativeTime=1388093475000000
	title:Brian and Frankie dinner and maybe play
	description:null
	transparency:null
	status:CONFIRMED
	startTime:2013/12/27 11:45:00 America/Bahia_Banderas isDate=0 nativeTime=1388166300000000
	endTime:2013/12/27 12:45:00 America/Bahia_Banderas isDate=0 nativeTime=1388169900000000
	location:null
	privacy:null
	sequence:0
	alarmLastAck:null
	snoozeTime:null
	isOccurrence: false
	Organizer: 
		ID: mailto:[e-mail]
			Name: Irving Tredler
			Rsvp: null
			Is Organizer: yes
			Role: null
			Status: null
	Attendees: 
	recurrence: no
	alarms: no
_________________________________________
[calGoogleCalendar] Error syncing:
2147500037: (resource://gdata-provider/modules/gdataUtils.jsm:1015):TypeError: item.recurrenceInfo is null
________________________________
[calCachedCalendar] replayChangesOn finished.
_____________________________________
[calCachedCalendar] sync queue empty.

Comment 9

[[e-mail]]

I fixed this by deleting the calendar and setting it up again. When doing so I did not say it was a google calendar (even though it is) but used the Ical option giving the private address from the google calendar settings. 
I did this multiple times before using the Google Calendar option without success.

Comment 10

[[e-mail]]

forget my last comment. I did not realize that I was only creating a read only calendar.

Comment 11

[Wayne Mery (:wsmwk)]

makemyday, what do you make of comment 8?

Comment 12

[[:MakeMyDay]]

There's nothing obvious in the log to explain why the type error occurs (except that there's no check for null, but the question is why processException is triggered at all) - at least to me. But Philipp probably has a better insight at that area of code.