startup crash in mozalloc_abort | NS_DebugBreak | mozilla::layers::ClientLayerManager::GetBackendName

RESOLVED DUPLICATE of bug 1218364

Status

()

Core
Graphics: Layers
--
critical
RESOLVED DUPLICATE of bug 1218364
3 years ago
2 years ago

People

(Reporter: ashughes, Unassigned)

Tracking

({crash, regression})

Trunk
All
Windows
crash, regression
Points:
---

Firefox Tracking Flags

(firefox43 affected, firefox44 affected, firefox45 affected)

Details

(Whiteboard: gfx-noted, crash signature)

(Reporter)

Description

3 years ago
This bug was filed from the Socorro interface and is 
report bp-384711aa-4f83-428f-b1ae-9ad282151106.
=============================================================
0 	mozglue.dll 	mozalloc_abort(char const* const) 	memory/mozalloc/mozalloc_abort.cpp
1 	xul.dll 	NS_DebugBreak 	xpcom/base/nsDebugImpl.cpp
2 	xul.dll 	mozilla::layers::ClientLayerManager::GetBackendName(nsAString_internal&) 	gfx/layers/client/ClientLayerManager.cpp
3 	xul.dll 	nsDOMWindowUtils::GetLayerManagerType(nsAString_internal&) 	dom/base/nsDOMWindowUtils.cpp
4 	xul.dll 	XPTC__InvokebyIndex 	xpcom/reflect/xptcall/md/win32/xptcinvoke_asm_x86_64.asm
5 		@0x965907 	
6 	xul.dll 	XPCWrappedNative::GetAttribute(XPCCallContext&) 	js/xpconnect/src/xpcprivate.h
7 	xul.dll 	XPC_WN_GetterSetter(JSContext*, unsigned int, JS::Value*) 	js/xpconnect/src/XPCWrappedNativeJSOps.cpp
8 	xul.dll 	js::Invoke(JSContext*, JS::CallArgs const&, js::MaybeConstruct) 	js/src/vm/Interpreter.cpp
9 	xul.dll 	js::Invoke(JSContext*, JS::Value const&, JS::Value const&, unsigned int, JS::Value const*, JS::MutableHandle<JS::Value>) 	js/src/vm/Interpreter.cpp
10 	xul.dll 	js::GetProperty(JSContext*, JS::Handle<JSObject*>, JS::Handle<JS::Value>, JS::Handle<jsid>, JS::MutableHandle<JS::Value>) 	js/src/vm/NativeObject.h
11 	xul.dll 	GetPropertyOperation 	js/src/vm/Interpreter.cpp
12 	xul.dll 	Interpret 	js/src/vm/Interpreter.cpp
13 	xul.dll 	js::RunScript(JSContext*, js::RunState&) 	js/src/vm/Interpreter.cpp
14 	xul.dll 	js::Invoke(JSContext*, JS::CallArgs const&, js::MaybeConstruct) 	js/src/vm/Interpreter.cpp
15 	xul.dll 	js::Invoke(JSContext*, JS::Value const&, JS::Value const&, unsigned int, JS::Value const*, JS::MutableHandle<JS::Value>) 	js/src/vm/Interpreter.cpp
16 	xul.dll 	js::DirectProxyHandler::call(JSContext*, JS::Handle<JSObject*>, JS::CallArgs const&) 	js/src/proxy/DirectProxyHandler.cpp
17 	xul.dll 	js::CrossCompartmentWrapper::call(JSContext*, JS::Handle<JSObject*>, JS::CallArgs const&) 	js/src/proxy/CrossCompartmentWrapper.cpp
18 	xul.dll 	js::Invoke(JSContext*, JS::CallArgs const&, js::MaybeConstruct) 	js/src/vm/Interpreter.cpp
19 	xul.dll 	Interpret 	js/src/vm/Interpreter.cpp
20 	xul.dll 	js::RunScript(JSContext*, js::RunState&) 	js/src/vm/Interpreter.cpp
21 	xul.dll 	js::Invoke(JSContext*, JS::CallArgs const&, js::MaybeConstruct) 	js/src/vm/Interpreter.cpp
22 	xul.dll 	js::Invoke(JSContext*, JS::Value const&, JS::Value const&, unsigned int, JS::Value const*, JS::MutableHandle<JS::Value>) 	js/src/vm/Interpreter.cpp
23 	xul.dll 	mozilla::dom::EventListener::HandleEvent(JSContext*, JS::Handle<JS::Value>, mozilla::dom::Event&, mozilla::ErrorResult&) 	obj-firefox/dom/bindings/EventListenerBinding.cpp
24 	xul.dll 	mozilla::EventListenerManager::HandleEventInternal(nsPresContext*, mozilla::WidgetEvent*, nsIDOMEvent**, mozilla::dom::EventTarget*, nsEventStatus*) 	dom/events/EventListenerManager.cpp
25 	xul.dll 	mozilla::EventTargetChainItem::HandleEventTargetChain(nsTArray<mozilla::EventTargetChainItem>&, mozilla::EventChainPostVisitor&, mozilla::EventDispatchingCallback*, mozilla::ELMCreationDetector&) 	dom/events/EventDispatcher.cpp
26 	xul.dll 	mozilla::EventDispatcher::Dispatch(nsISupports*, nsPresContext*, mozilla::WidgetEvent*, nsIDOMEvent*, nsEventStatus*, mozilla::EventDispatchingCallback*, nsTArray<mozilla::dom::EventTarget*>*) 	dom/events/EventDispatcher.cpp
27 	xul.dll 	nsDocumentViewer::LoadComplete(nsresult) 	layout/base/nsDocumentViewer.cpp
28 	xul.dll 	nsDocShell::EndPageLoad(nsIWebProgress*, nsIChannel*, nsresult) 	docshell/base/nsDocShell.cpp
29 	xul.dll 	nsDocShell::OnStateChange(nsIWebProgress*, nsIRequest*, unsigned int, nsresult) 	docshell/base/nsDocShell.cpp
30 	xul.dll 	nsDocLoader::DoFireOnStateChange(nsIWebProgress* const, nsIRequest* const, int&, nsresult) 	uriloader/base/nsDocLoader.cpp
31 	xul.dll 	nsDocLoader::doStopDocumentLoad(nsIRequest*, nsresult) 	uriloader/base/nsDocLoader.cpp
32 	xul.dll 	nsDocLoader::DocLoaderIsEmpty(bool) 	uriloader/base/nsDocLoader.cpp
33 	xul.dll 	nsDocLoader::OnStopRequest(nsIRequest*, nsISupports*, nsresult) 	uriloader/base/nsDocLoader.cpp
34 	xul.dll 	nsLoadGroup::RemoveRequest(nsIRequest*, nsISupports*, nsresult) 	netwerk/base/nsLoadGroup.cpp
35 	xul.dll 	nsDocument::DoUnblockOnload() 	dom/base/nsDocument.cpp
36 	xul.dll 	nsDocument::UnblockOnload(bool) 	dom/base/nsDocument.cpp
37 	xul.dll 	nsDocument::DispatchContentLoadedEvents() 	dom/base/nsDocument.cpp
38 	xul.dll 	nsRunnableMethodImpl<void ( mozilla::dom::HTMLMediaElement::*)(void), 1>::Run() 	xpcom/glue/nsThreadUtils.h
39 	xul.dll 	nsThread::ProcessNextEvent(bool, bool*) 	xpcom/threads/nsThread.cpp
40 	xul.dll 	mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) 	ipc/glue/MessagePump.cpp
41 	xul.dll 	MessageLoop::RunHandler() 	ipc/chromium/src/base/message_loop.cc
42 	xul.dll 	MessageLoop::Run() 	ipc/chromium/src/base/message_loop.cc
43 	xul.dll 	nsBaseAppShell::Run() 	widget/nsBaseAppShell.cpp
44 	xul.dll 	nsAppShell::Run() 	widget/windows/nsAppShell.cpp
45 	xul.dll 	nsAppStartup::Run() 	toolkit/components/startup/nsAppStartup.cpp
46 	xul.dll 	XREMain::XRE_mainRun() 	toolkit/xre/nsAppRunner.cpp
47 	xul.dll 	XREMain::XRE_main(int, char** const, nsXREAppData const*) 	toolkit/xre/nsAppRunner.cpp
48 	xul.dll 	XRE_main 	toolkit/xre/nsAppRunner.cpp
49 	firefox.exe 	do_main 	browser/app/nsBrowserApp.cpp
50 	firefox.exe 	NS_internal_main(int, char**) 	browser/app/nsBrowserApp.cpp
51 	firefox.exe 	wmain 	toolkit/xre/nsWindowsWMain.cpp
52 	firefox.exe 	__tmainCRTStartup 	f:/dd/vctools/crt/crtw32/startup/crt0.c:255
Ø 53 	kernel32.dll 	kernel32.dll@0x15a4c 	
Ø 54 	ntdll.dll 	ntdll.dll@0x2b830 	
Ø 55 	kernel32.dll 	kernel32.dll@0x9b82f 	
Ø 56 	kernel32.dll 	kernel32.dll@0x9b82f 	
=============================================================
More reports: https://crash-stats.mozilla.com/report/list?product=Firefox&signature=mozalloc_abort+|+NS_DebugBreak+|+mozilla%3A%3Alayers%3A%3AClientLayerManager%3A%3AGetBackendName
(Reporter)

Comment 1

3 years ago
There are some crashes going back to 43.0a2 but the stack is slightly different:
https://crash-stats.mozilla.com/report/index/906d8b25-13d8-4e73-a96e-0d2e32151027
status-firefox43: --- → affected
status-firefox44: --- → affected
Summary: crash in mozalloc_abort | NS_DebugBreak | mozilla::layers::ClientLayerManager::GetBackendName → startup crash in mozalloc_abort | NS_DebugBreak | mozilla::layers::ClientLayerManager::GetBackendName
Version: 45 Branch → Trunk
(Reporter)

Comment 2

3 years ago
The following breaks down the correlations by version for the last 6 months of data:
1 	45.0a1 	35 	60.34 %
2 	44.0a1 	15 	25.86 %
3 	43.0a2 	4 	6.90 %
4 	44.0a2 	4 	6.90 %

Based on this it appears as though this *might* be something that landed in Firefox 44.0a1 and was uplifted to Aurora 43.0a2. There are no strong GPU/driver correlations.
I get this crash by doing Help > Troubleshooting Information about 50% of the time. Haven't tried with a new profile.
https://crash-stats.mozilla.com/report/index/f610e0d7-1de1-4cc2-8f27-edb382151114
(Reporter)

Comment 5

3 years ago
Jeff, do you have any insight for this crash or the regression range above?

Steve, could you please attach a copy of about:support to this bug report?
Flags: needinfo?(jmuizelaar)
Keywords: regression
Whiteboard: gfx-noted
Just got half a dozen crashes doing about:support :-)

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0 ID:20151116030208 CSet: 48d636f678b0e5162ab868dc9024a5ffe350460c

https://crash-stats.mozilla.com/report/index/bp-232bcaee-4bac-4c52-b938-2107e2151116

Application Basics
------------------

Name: Firefox
Version: 45.0a1
Build ID: 20151116030208
Update Channel: nightly
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
Multiprocess Windows: 0/1 (default: false)
Safe Mode: false

Crash Reports for the Last 3 Days
---------------------------------

Report ID: bp-6754f53b-223b-4a6d-b875-ec9ed2151116
Submitted: 1 minute ago

Report ID: bp-8157c7f4-e858-41a0-962d-8dfc22151116
Submitted: 1 minute ago

Report ID: bp-7fe596fb-8aac-4144-8f16-b0e492151116
Submitted: 1 minute ago

Report ID: bp-43a01ab5-f909-4713-9cec-2488e2151116
Submitted: 1 minute ago

Report ID: bp-232bcaee-4bac-4c52-b938-2107e2151116
Submitted: 2 minutes ago

Report ID: bp-f610e0d7-1de1-4cc2-8f27-edb382151114
Submitted: 2 days ago

All Crash Reports

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--------

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------------------------------

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print.printer_Microsoft_XPS_Document_Writer.print_duplex: 1515870810
print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0
print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true
print.printer_Microsoft_XPS_Document_Writer.print_footercenter:
print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D
print.printer_Microsoft_XPS_Document_Writer.print_headercenter:
print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T
print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U
print.printer_Microsoft_XPS_Document_Writer.print_in_color: true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true
print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0
print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50
print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 0
print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00
print.printer_Microsoft_XPS_Document_Writer.print_paper_name:
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0
print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50
print.printer_Microsoft_XPS_Document_Writer.print_plex_name:
print.printer_Microsoft_XPS_Document_Writer.print_resolution: 1515870810
print.printer_Microsoft_XPS_Document_Writer.print_resolution_name:
print.printer_Microsoft_XPS_Document_Writer.print_reversed: false
print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true
print.printer_Microsoft_XPS_Document_Writer.print_to_file: false
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0
privacy.clearOnShutdown.cache: false
privacy.clearOnShutdown.cookies: false
privacy.cpd.cookies: false
privacy.cpd.downloads: false
privacy.cpd.extensions-tabmix: false
privacy.cpd.formdata: false
privacy.cpd.history: false
privacy.cpd.sessions: false
privacy.cpd.siteprefs: false
privacy.donottrackheader.value: 1
privacy.item.cache: false
privacy.popups.showBrowserMessage: false
privacy.sanitize.migrateClearSavedPwdsOnExit: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
security.disable_button.changePassword: false
security.disable_button.openCertManager: false
security.disable_button.openDeviceManager: false
security.disable_button.resetPassword: false
security.enable_java: false
security.OCSP.disable_button.managecrl: false
security.OCSP.signingCA: Builtin Object Token:Verisign Class 1 Public Primary OCSP Responder
security.OCSP.URL:
security.password_lifetime: 0
security.sandbox.content.tempDirSuffix: {6f7ec609-b26a-426e-ab81-3f335839ec16}
security.warn_viewing_mixed: false
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1446849618
toolkit.startup.recent_crashes: 3

Important Locked Preferences
----------------------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.11 Beta
Version in use: 4.11 Beta

NSS
Expected minimum version: 3.21 Basic ECC
Version in use: 3.21 Basic ECC

NSSSMIME
Expected minimum version: 3.21 Basic ECC
Version in use: 3.21 Basic ECC

NSSSSL
Expected minimum version: 3.21 Basic ECC
Version in use: 3.21 Basic ECC

NSSUTIL
Expected minimum version: 3.21
Version in use: 3.21

Experimental Features
---------------------
(Reporter)

Comment 7

3 years ago
(In reply to Steve England [:stevee] from comment #6)
> Just got half a dozen crashes doing about:support :-)

Thanks, do these crashes happen in a new Firefox profile? and if not, could you try disabling your add-ons one by one to make sure none of them are causing this to happen?
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0 ID:20151116030208 CSet: 48d636f678b0e5162ab868dc9024a5ffe350460c

Welp I can't explain this.

I disabled 8 of my extensions (Menu Editor, Nightly Tester Tools, Nuke Anything Enhanced, Paste & Go 2, Places Maintenance, SPDY Indicator, Tab Mix Plus, Tiny Eye Reverse Image Search, uBlock Origin).

Restarted firefox, Help > Troubleshooting Information didn't crash after multiple opens of the page, and multiple restarts of Firefox.

Re-enabled all those extensions again, and now I am unable to reproduce the crash.

But from above you can see I got 5 crashes in 2 minutes trying to open Help > Troubleshooting Information.

So I don't know what's happened and why it's fixed, but it seems to be. I will keep an eye on it and if it reoccurs take a copy of my profile before trying to find the responsible extension.
(Reporter)

Comment 9

3 years ago
(In reply to Steve England [:stevee] from comment #8)
> Re-enabled all those extensions again, and now I am unable to reproduce the crash.

I wonder if there was a pref change when disabling an extension that did not get reverted when the extension was re-enabled. Can you check about:support again and see if anything differs from what you posted in comment 6? Doing a diff on pastebin.mozilla.org might be the simplest way to do that.
https://pastebin.mozilla.org/?diff=8852321

Crash times different, and the additional of a new line
toolkit.startup.recent_crashes: 3
(Reporter)

Comment 11

3 years ago
(In reply to Steve England [:stevee] from comment #10)
> https://pastebin.mozilla.org/?diff=8852321
> 
> Crash times different, and the additional of a new line
> toolkit.startup.recent_crashes: 3

I was hoping it would show some pref changes, I guess not. Hopefully you find a way to reproduce this again.

Comment 12

3 years ago
Hit this crash after installing an WebExtension addon and opened about:support page, under Ubuntu 12.04 32-bit → bp-2cecd3c5-614d-4c8f-b7ab-b40682151207
On Mac OS X 10.11, the signature is slightly different using the same STR → bp-1c019de8-197e-4e16-8996-8f1102151207 (already fixed in bug 1218364) 
Maybe this is a dupe of bug 1218364? Steve, could you please check latest Nightly 45.0a1 [1]? Do you still reproduce the crash?

[1] http://ftp.mozilla.org/pub/firefox/nightly/latest-mozilla-central/
Flags: needinfo?(steve.england)
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0 ID:20151207030210 CSet: 528ea05671e9bd9ccb33d1558a20691a72c85f98

I have been unable to reproduce this crash recently using my normal profile (not tried with a new profile).
Flags: needinfo?(steve.england)
This was probably fixed in bug 1218364
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Flags: needinfo?(jmuizelaar)
Resolution: --- → DUPLICATE
Duplicate of bug: 1218364
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