Closed Bug 1223224 Opened 9 years ago Closed 6 years ago

[Add-ons] Holding the power button during boot does not disable add-ons on Flame

Categories

(Firefox OS Graveyard :: Gaia::System, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(blocking-b2g:2.5+, b2g-v2.5 affected, b2g-master affected)

RESOLVED WONTFIX
blocking-b2g 2.5+
Tracking Status
b2g-v2.5 --- affected
b2g-master --- affected

People

(Reporter: KTucker, Unassigned)

References

()

Details

(Whiteboard: [2.6-Daily-Testing][Spark])

Attachments

(1 file)

When installing an add-on, the user will be presented with the message "If this add-on causes a problem, press and hold the power button during start up until the device vibrates for a second time disable all add-ons." When holding the power button down on Flame on the Firefox OS screen, the device powers off and does not disable add-ons.

Repro Steps:
1) Update a Flame to 20151109030231
2) Open Marketplace.
3) Tap on "Add-ons" at the bottom of Marketplace.
4) Tap on and install an Add-on, paying close attention to the wording on the install screen. 
5) After installing the add-on, reboot the device.
6) Press and hold the power button on the device on the Firefox OS logo screen.

Actual:
The Flame device will power down when holding the power button and this does not disable add-ons.

Expected:
The user is prompted if they want to disable add-ons when holding the power button on the Firefox OS logo screen and the device does not power off.

Environmental Variables:
Device: Flame 2.6 (Full Flash)(KK)(512mb)
BuildID: 20151109030231
Gaia: c3436122d678911d04b8f491724596116890ff9b
Gecko: e2a910c048dc82fc3be53475f18e7f81f03e377b
Gonk: 205ac4204bbbb2098a8046444acba551ba5dc75a
Version: 45.0a1 (2.6) 
Firmware Version: v18D
User Agent: Mozilla/5.0 (Mobile; rv:45.0) Gecko/45.0 Firefox/45.0

Repro frequency: 5/5 100%
See attached: video, logcat
This issue also occurs on Flame 2.5

The device will power off and no add-ons are disabled. 

Device: Flame 2.5
Build ID: 20151109004552
Gaia: cf646c52bb947af28329b0a100df91d1b1f2a907
Gecko: 4eafef5b80f8985c94c4a067f130d37513e1a581
Gonk: 205ac4204bbbb2098a8046444acba551ba5dc75a
Version: 44.0a2 (2.5)
Firmware Version: v18D
User Agent: Mozilla/5.0 (Mobile; rv:44.0) Gecko/44.0 Firefox/44.0

--------------------------

This issue does not occur on Aries 2.6

The user can disable the add-ons when holding down the power button on the Firefox OS screen.

Device: Aries 2.6
Build ID: 20151109152230
Gaia: 23cab7ea0fcecab7689d340baf604e024e88f9a3
Gecko: e1ef2be156de1dad31bb4189a51b178b12b23340
Gonk: a19052e4389c3ae2d8fc3e7a74a475401baacc56
Version: 45.0a1 (2.6)
Firmware Version: D5803_23.1.A.1.28_NCB.ftf
User Agent: Mozilla/5.0 (Mobile; rv:45.0) Gecko/45.0 Firefox/45.0
blocking-b2g: --- → 2.5?
QA Whiteboard: [QAnalyst-Triage?]
No longer depends on: 1223197
Flags: needinfo?(jmercado)
Please see this video of the issue: https://youtu.be/Q7vlCvP5d2w
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmercado)
blocking-b2g: 2.5? → 2.5+
FWIW, I called this out here https://bugzilla.mozilla.org/show_bug.cgi?id=1192122#c20

I think there might be some intermittent issues with activating safe mode.
QA Whiteboard: [QAnalyst-Triage+] → [QAnalyst-Triage+], [COM=Add-on]
Firefox OS is not being worked on
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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