Closed
Bug 1229015
Opened 9 years ago
Closed 9 years ago
Autophone - nexus-7-jss15q-2 not charging, nexus-4-jdq39-{1,2,3,4} not connected
Categories
(Testing Graveyard :: Autophone, defect)
Testing Graveyard
Autophone
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: bc, Assigned: stephend)
References
Details
Attachments
(1 file, 1 obsolete file)
1.21 KB,
patch
|
Details | Diff | Splinter Review |
nexus-7-jss15q-2 appears to not be charging. It is at 12% capacity and no longer able to test.
In addition, all 4 nexus 4 devices nexus-4-jdq39-{1,2,3,4} failed to connect after a reboot at 10:30 PM PT last night and have not reconnected after multiple reboots of the host.
I suspect a usb hub issue. If the nexus 7 and all of the nexus 4 devices are on the same hub this would be confirmation of the problem.
Reporter | ||
Comment 1•9 years ago
|
||
The following devices showed battery discharge before the problem appeared:
nexus-4-jdq39-1
nexus-4-jdq39-2
nexus-4-jdq39-3
nexus-7-jss15q-2
nexus-s-3
nexus-s-6
This does appear to be a bad hub.
stephend, marcia: Can either of you check to see if these devices are all connected to the same hub and what brand/model it is? I think we will need to order a new one. Hopefully we can get it very soon so we don't lose these devices while we are at mozlando.
Flags: needinfo?(stephen.donner)
Flags: needinfo?(mozillamarcia.knous)
Reporter | ||
Comment 2•9 years ago
|
||
I've deployed this patch on the temporary branch in production to disable the devices which no longer are connected or are discharged.
Reporter | ||
Comment 3•9 years ago
|
||
Attachment #8693587 -
Attachment is obsolete: true
Reporter | ||
Updated•9 years ago
|
Flags: needinfo?(mozillamarcia.knous)
Reporter | ||
Comment 4•9 years ago
|
||
Stephend was very nice and inventoried the hubs/devices and found that the Aluratek 12 port hub failed. He switched the devices from The Aluratek to either the Belkin or the EasyACC hub.
7-port Belkin
nexus-s-2
nexus-s-3
nexus-s-4
nexus-s-6
nexus-4-3
nexus-4-4
EasyACC G77 Smart USB 3.0
nexus-4-1
nexus-4-2
nexus-5-2
nexus-5-3
nexus-5-4
nexus-5-5
nexus-7-2
Assignee: nobody → stephen.donner
Status: NEW → RESOLVED
Closed: 9 years ago
Flags: needinfo?(stephen.donner)
Resolution: --- → FIXED
Updated•3 years ago
|
Product: Testing → Testing Graveyard
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Description
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