email stops updating after program/computer running for several days straight

UNCONFIRMED
Unassigned

Status

SeaMonkey
MailNews: General
UNCONFIRMED
2 years ago
2 years ago

People

(Reporter: Bill Derr, Unassigned)

Tracking

SeaMonkey 2.39 Branch

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

2 years ago
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0 SeaMonkey/2.39
Build ID: 20151103191810

Steps to reproduce:

Computer needs to be running for more than a couple days at a time. Nothing seems to trigger it specifically that I've seen, and the time can vary before it starts to have issues.


Actual results:

The computer I use for work has several email accounts associated with it that I need to monitor. I never shut my computer down unless I have an update that requires it to be rebooted since I have mail forwarding when I'm out of the office.

So after having the computer running for more than a couple days straight (no set time, seen it in as little as 3 days and as long as a week), the program stops automatically checking for new emails. I have tried resetting the time limit for when to check for new email, and tried closing the program and restarting it, but that doesn't fix the problem. I actually need to reboot the computer for it to start working again.

If I manually check for new email though, that works fine. It still won't automatically update though unless I reboot my computer. I have no way of knowing that the program has stopped checking for new email, so if I suspect it, I have to manually check for new email and then I know it's having issues when it downloads a bunch of new emails.

It's just an annoyance that I would like to have fixed as I may end up having a bunch of mad customers if I don't catch it in time.


Expected results:

It should not stop automatically checking for new emails, and it shouldn't require a reboot of the computer to fix it.
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