1245085 - open Firefox>> Open Facebook>> start watching the videos and photos in the face book for more then an hour>> Fire fox crashes

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[divakaranusha]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0
Build ID: 20160105164030

Steps to reproduce:

Open Fire fox>> open Face book>> Watch the videos and photos in the facebook for more than an hour >> Fire fox crashes


Actual results:

Fire fox crashes and pops up the restore or close dialog


Expected results:

Restore is really a helpful tool provided by fire fox.

Comment 1

[Loic]

Could you test:
1) in safe mode:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

2) with a fresh profile:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

In addition, type about:crashes in the location bar and provide some crash report links (bp-...).

Comment 2

[Dragana Damjanovic [:dragana]]

The crash report for this crash would be very interesting. (type about:crashes in the location bar and provide some crash report links (bp-...))