1245188 - Simplify string "Connection failed. Your firewall may be blocking calls." to "Connection failed"

Status: RESOLVED INCOMPLETE

(Hello (Loop) :: Client, defect, P2)

Description

[Ian Bicking (:ianbicking)]

I'm connecting with someone on a bad wifi connection.  After the connection terminates unexpectedly I get the message: "Connection failed. Your firewall may be blocking calls" – but note the connection had already been successfully made, and the connection problem was not on my side.

Comment 1

[Ian Bicking (:ianbicking)]

Room: https://loop-webapp-dev.stage.mozaws.net/ELRzqjsHSaY
Time: about a minute before I submitted this

(Note the bug isn't that the connection failed – that was expected given a bad wifi connection – but that the message implies a network error on MY side, not the other person's side, and it doesn't acknowledge that a connection was made.)

Comment 2

[Ian Bicking (:ianbicking)]

In Bug 1210501 we have some descriptions of better error messages, or error messages that are less generic.  But given that we have a generic error message, we propose changing the language to be generic, i.e., "Connection failed" without any mention of firewalls.

Comment 3

[Ian Bicking (:ianbicking)]

Yes, let's simply change the string to "Connection failed" (without "Your firewall might be blocking calls")

Comment 4

[Mark Banner (:standard8)]

Support for Hello/Loop has been discontinued.

https://support.mozilla.org/kb/hello-status

Hence closing the old bugs. Thank you for your support.