1247940 - crash in nvd3dum.dll@0x75bd5b

Status: RESOLVED INCOMPLETE

(Core :: Graphics, defect)

Description

[Camelia Badau [:cbadau], Desktop Test Engineering]

This bug was filed from the Socorro interface and is 
report bp-8b939c2d-3304-4612-bf4e-0ea5e2160212.
=============================================================

[Affected versions]:
- Firefox 45 Beta 4 (with e10s enabled -> pref "browser.tabs.remote.autostart" set to true)
- Firefox 44.0 (related to Socorro reports)
- Firefox 44.0.1 (related to Socorro reports)
- Firefox 43.0.4 (related to Socorro reports)

[Affected platforms]:
- Windows 7 64bit

[Steps to reproduce]:
I don't have proper STR. I had several sites opened: 8 tabs with Youtube videos playing, one tab with bbc.com, one tab with a Google search. 

I've left the browser in background for a few minutes and suddenly, all the tabs crash. Here is the crash report: https://crash-stats.mozilla.com/report/index/8b939c2d-3304-4612-bf4e-0ea5e2160212

[Expected result]:
- No crash occurs. 

[Actual result]:
- All the tabs crashed. Also, the plugin-container.exe process was closed.  


[Additional notes]:
- The crash occured one time.

Comment 1

[Benjamin Smedberg]

Nothing to do with plugins -> nvd3dum is the nvidia accelerated graphics driver.

Comment 2

[u279076]

This is a pretty low volume crash that's been around for a long time. I see reports going back as far as Firefox 31 (as far back as I can go in the data). If you don't have steps to reproduce this then there isn't much we can do to move this forward.

Comment 3

[u279076]

We still have these crashes, mostly in Firefox 45.0.2 with 51 reports over the last week, 100% on NVIDIA NV50-Tesla series devices, 100% on 32-bit Windows 7.

Drivers:
40% on 341.92
33% on 341.95 [latest]
23% on 341.81
 4% on 341.74

Devices:
36.5% GT215    (0x0ca3,0x0ca2)        
17.6% G86(M)   (0x0421,0x0427,0x042c) 
15.6% GT218(M) (0x0a65,0x0a68,0x10c3) 
 8.9% GT216(M) (0x0a20,0x0a29,0x0a2d) 
 5.3% G92      (0x0615,0x0614)        
 5.3% G96(M)   (0x0640,0x0649)        
 3.6% G94      (0x0622,0x0625)        
 3.5% G84      (0x0400)               
 1.8% GT200    (0x05e3)
 1.8% G98      (0x06fd)

Unfortunately there are no module correlations and no comments to provide any leads. I'm going to go ahead and close this bug as incomplete since we have no leads. Please reopen if you have steps to reproduce or if you know of something we can do to fix this.