Closed Bug 1248241 Opened 10 years ago Closed 3 years ago

crash in _ftol2 in 45.0b5 with particular AMD gpus

Categories

(Core :: General, defect, P3)

45 Branch
x86
Windows NT
defect

Tracking

()

RESOLVED WORKSFORME
Tracking Status
e10s + ---
firefox45 --- affected
firefox48 --- affected
firefox49 --- affected
firefox-esr45 --- affected
firefox51 --- affected

People

(Reporter: philipp, Unassigned)

References

Details

(Keywords: crash, Whiteboard: [platform-rel-AMD], qa-not-actionable)

Crash Data

This bug was filed from the Socorro interface and is report bp-5feba87d-289a-4a9c-97c7-57e6c2160213. ============================================================= Crashing Thread (0) Frame Module Signature Source 0 xul.dll _ftol2 f:/dd/vctools/crt/fpw32/tran/i386/ftol2.asm:86 1 xul.dll mozilla::ContainerState::ProcessDisplayItems(nsDisplayList*) layout/base/FrameLayerBuilder.cpp 2 xul.dll mozilla::FrameLayerBuilder::BuildContainerLayerFor(nsDisplayListBuilder*, mozilla::layers::LayerManager*, nsIFrame*, nsDisplayItem*, nsDisplayList*, mozilla::ContainerLayerParameters const&, mozilla::gfx::Matrix4x4Typed<mozilla::gfx::UnknownUnits, mozilla::gfx::UnknownUnits> const*, unsigned int) layout/base/FrameLayerBuilder.cpp 3 @0xd8a147f 4 @0x1b 5 xul.dll js::math_round_impl(double) js/src/jsmath.cpp 6 xul.dll js::MutableValueOperations<JS::MutableHandle<JS::Value> >::setNumber(double) js/public/Value.h 7 xul.dll js::math_round_handle(JSContext*, JS::Handle<JS::Value>, JS::MutableHandle<JS::Value>) js/src/jsmath.cpp 8 @0xf 9 @0x6bae108 10 @0x100082b 11 ntdll.dll RtlAllocateHeap 12 @0x1a9d6b7f 13 @0x689 14 xul.dll nsLineLayout::ReflowFrame(nsIFrame*, unsigned int&, nsHTMLReflowMetrics*, bool&) layout/generic/nsLineLayout.cpp 15 xul.dll std::_Atomic_impl<4>::_Load(void*, void const*, std::memory_order) c:/tools/vs2013/vc/include/atomic:424 16 xul.dll mozilla::RefreshDriverTimer::TickRefreshDrivers(__int64, mozilla::TimeStamp, nsTArray<RefPtr<nsRefreshDriver> >&) layout/base/nsRefreshDriver.cpp 17 xul.dll mozilla::RefreshDriverTimer::Tick(__int64, mozilla::TimeStamp) layout/base/nsRefreshDriver.cpp 18 xul.dll mozilla::Telemetry::Accumulate(mozilla::Telemetry::ID, unsigned int) toolkit/components/telemetry/Telemetry.cpp 19 xul.dll nsBaseAppShell::OnProcessNextEvent(nsIThreadInternal*, bool) widget/nsBaseAppShell.cpp 20 xul.dll mozilla::layout::VsyncChild::RecvNotify(mozilla::TimeStamp const&) layout/ipc/VsyncChild.cpp 21 xul.dll mozilla::layout::PVsyncChild::OnMessageReceived(IPC::Message const&) obj-firefox/ipc/ipdl/PVsyncChild.cpp 22 xul.dll mozilla::ipc::PBackgroundChild::OnMessageReceived(IPC::Message const&) obj-firefox/ipc/ipdl/PBackgroundChild.cpp 23 xul.dll MessageLoop::DoWork() ipc/chromium/src/base/message_loop.cc 24 kernel32.dll _except_handler4 25 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp this crash signature was popping up in 45.0b5 builds and taking up #12 in the crash score board at the moment due to repeatedly crashing in particular installations. the rise seems to 100% affect devices with AMD graphics cards, with the following make-up so far: Adapter device id facet Rank Adapter device id Count % 1 0x9802 42 51.22 % 2 0x9806 32 39.02 % 3 0x9807 7 8.54 % 4 0x9804 1 1.22 %
Blocks: e10s-crashes
Flags: needinfo?(jmathies)
#34 in crashstats, e10s specific. tracking but not blocking.
Flags: needinfo?(jmathies)
Priority: -- → P3
This isn't showing up in the current beta 46 list.
No longer blocks: e10s-crashes
Crash volume for signature '_ftol2': - nightly (version 51): 1 crash from 2016-08-01. - aurora (version 50): 0 crashes from 2016-08-01. - beta (version 49): 5 crashes from 2016-08-02. - release (version 48): 36 crashes from 2016-07-25. - esr (version 45): 87 crashes from 2016-05-02. Crash volume on the last weeks (Week N is from 08-22 to 08-28): W. N-1 W. N-2 W. N-3 - nightly 0 0 0 - aurora 0 0 0 - beta 1 1 1 - release 15 8 2 - esr 5 9 6 Affected platform: Windows Crash rank on the last 7 days: Browser Content Plugin - nightly #596 - aurora - beta #3728 - release #1187 - esr #1162 #308
platform-rel: --- → ?
Whiteboard: [platform-rel-AMD]
platform-rel: ? → +
Not really vendor specific (at this point), and certainly not heavier on AMD. Removing platform partner tracking.
platform-rel: + → ---

Reopening bug since there are crash reports in the last 6 months.

Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → WORKSFORME
Status: RESOLVED → REOPENED
Resolution: WORKSFORME → ---
Whiteboard: [platform-rel-AMD] → [platform-rel-AMD], qa-not-actionable

(In reply to Pablo from comment #5)

Reopening bug since there are crash reports in the last 6 months.

barely?

just 17 Firefox crashes in past six months https://crash-stats.mozilla.org/signature/?product=Firefox&signature=_ftol2&date=%3E%3D2021-09-11T21%3A28%3A00.000Z&date=%3C2022-03-11T21%3A28%3A00.000Z#summary
bp-f232d145-cfd4-49b6-9fc4-ece700220308

Flags: needinfo?(overholt)

(In reply to Wayne Mery (:wsmwk) from comment #6)

(In reply to Pablo from comment #5)

Reopening bug since there are crash reports in the last 6 months.

barely?

just 17 Firefox crashes in past six months https://crash-stats.mozilla.org/signature/?product=Firefox&signature=_ftol2&date=%3E%3D2021-09-11T21%3A28%3A00.000Z&date=%3C2022-03-11T21%3A28%3A00.000Z#summary
bp-f232d145-cfd4-49b6-9fc4-ece700220308

Thanks. Looks like they're all over the place (some cubeb, some others). Gabriele, what do you think?

Flags: needinfo?(overholt) → needinfo?(gsvelto)

Given the crash is in a Microsoft library it smells like a Microsoft problem, I think it's safe to close this.

Flags: needinfo?(gsvelto)

Closing because no crashes reported for 12 weeks.

Status: REOPENED → RESOLVED
Closed: 5 years ago3 years ago
Resolution: --- → WORKSFORME
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