1248477 - Create SUMO article to help and explain Migration of RL

Status: RESOLVED INCOMPLETE

(Firefox for Android Graveyard :: General, defect)

Description

[Anthony Lam (:antlam) Find me, @antlam on Slack!]

Attachment: prev_readinglist_migrate.png

There's a "Learn more" link in the Reading List panel after this change happens that we can have lead to a SUMO article. This can be where we point users to if they'd like to know more.

I've also included a screenshot of the slide I'm talking about.

Barbara, do you think we need this still?

Comment 1

[Barbara Bermes [:barbara] - NI please!]

Yes, I believe this is very helpful, unless we normally don't provide more info if we consolidate/remove things from the app. What did we do with the one other panel we changed? Did we have a SUMO for that?

Comment 2

[Anthony Lam (:antlam) Find me, @antlam on Slack!]

I don't remember now. But I think Roland or Joni would be the people we need to loop in here :)

Comment 3

[Roland Tanglao needinfo please :rolandtanglao, :mohnkuchen, :adobo, :sinigang, :roland]

i don't remember but I don't think we have a SUMO KB article for changing about:home panels :barbara
:jsavage do you remember? anyhow we can do some sort of SUMO KB Article for this
:jsavage any thoughts

Comment 4

[Joni Chan]

Which other panel was removed? If it's an added feature, we do write new SUMO articles.

In this case, it looks like we just need to change this article: https://support.mozilla.org/en-US/kb/save-web-pages-your-reading-list-firefox-android.

Which version of Firefox will this happen?

Comment 5

[Anthony Lam (:antlam) Find me, @antlam on Slack!]

I believe it's being targetted for 47 ATM, but I'll redirect to Barbara to confirm :)

Comment 6

[Anthony Lam (:antlam) Find me, @antlam on Slack!]

(In reply to Joni Savage ("need info" me) from comment #4)
> Which other panel was removed? If it's an added feature, we do write new
> SUMO articles.

It's only the RL panel.

Comment 7

[Barbara Bermes [:barbara] - NI please!]

As per Margaret, this is more looking like 48 now.

Comment 8

[Joni Chan]

Got it. If you'd like an in-product link, you can use this one: https://support.mozilla.org/1/mobile/%VERSION%/%OS%/%LOCALE%/reading-list

The preceding link will redirect to this page (to be updated): https://support.mozilla.org/en-US/kb/save-web-pages-your-reading-list-firefox-android.

If we need a more specific article that explains the migration, let me know. It will still be the same in-product link, but I will change the target article.

Comment 9

[Anthony Lam (:antlam) Find me, @antlam on Slack!]

Friendly ping on the status here Joni :)

Comment 10

[Joni Chan]

Hi Antlam, we have the content planned for 48 beta. Do we need it sooner? If so, we can bump it up sooner.

Comment 11

[Anthony Lam (:antlam) Find me, @antlam on Slack!]

I'm going to toss this over to Barbara just to be sure.

But looking at our Aha board (https://mozilla.aha.io/products/FENN/feature_cards), the migration work is happening in 48.

Comment 12

[Barbara Bermes [:barbara] - NI please!]

Should be all set and good for 48, thanks for checking Joni.

Comment 13

[BMO Automation]

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