[config] centrum.cz and atlas.cz need own autoconfig server

NEW
Unassigned

Status

Webtools
ISPDB Database Entries
2 years ago
4 months ago

People

(Reporter: MikkCZ, Unassigned)

Tracking

(Blocks: 1 bug)

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [top-missing-domain][config][country-cz] No usable SMTP server)

+++ This bug was initially created as a clone of Bug #552377 +++

Due to https://bugzilla.mozilla.org/show_bug.cgi?id=552377#c24, Centrum.cz cannot be included into Thunderbird ISPDB. To improve the user experience, it would be nice from Centrum.cz to have their own autoconfig server.
Duplicate of this bug: 552377
Will get in touch with Centrum.cz support today. More info about how ISPDB works is here: https://developer.mozilla.org/en-US/docs/Mozilla/Thunderbird/Autoconfiguration.
The request has been registered by Centrum.cz, but they have currently no plans for implementing it. I asked to at least remove autoconfig.volny.cz subdomain, which is not returning any response, but also does not close the connection, resulting in very long Volny.cz account set up in Thundebird. I will post here any updates.
I gave it another try and reported the issue with autoconfig.volny.cz again today.
There has been no reply to my request. Last try to contact Centrum.cz support via e-mail.
According to today response, it's pending technical department.
Sending a query for status update once again.
Flags: needinfo?(mstanke)
No update since the last ping. Another try today, probably the last one, as they haven't done anything with this almost a year.
Flags: needinfo?(mstanke)
Summary: [config] centrum.cz (volny.cz and atlas.cz) needs own autoconfig server → [config] centrum.cz, volny.cz and atlas.cz need own autoconfig server (working one)
Tried to contact them today, but nobody from their support connected to the chat. Send them an e-mail again.

If they do not respond until the next week, I will Tweet them, or more probably write an article about how to workaround the issue with volny.cz autoconfiguration and Tweet them too. ;)
The malfunction autoconfig.volny.cz has been fixed (removed from DNS) and volny.cz configuration works via http://volny.cz/.well-known/autoconfig/mail/config-v1.1.xml. Centrum.cz and atlas.cz are still missing the configuration, but at least nothing is broken.
Summary: [config] centrum.cz, volny.cz and atlas.cz need own autoconfig server (working one) → [config] centrum.cz and atlas.cz need own autoconfig server
According to the latest answer, there is no ETA for autoconfig server for centrum.cz or atlas.cz.

Unassigning myself, as there is nothing I can do here now.
Assignee: mstanke → nobody
Status: ASSIGNED → NEW
Thank you for your evangelism efforts on this bug, :MikkCZ!
Component: cs / Czech → ISPDB Database Entries
Product: Community Building → Webtools
Whiteboard: [top-missing-domain][config] No usable SMTP server → [top-missing-domain][config][country-cz] No usable SMTP server
Version: unspecified → other
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