1257855 - Firefox for Android crashing on LG phones.

Status: RESOLVED INCOMPLETE

(Firefox for Android Graveyard :: General, defect)

Comment 1

[:Gijs (he/him)]

Can you provide crash report IDs from about:crashes ?

Comment 2

[April Morone]

(In reply to :Gijs Kruitbosch from comment #1)
> Can you provide crash report IDs from about:crashes ?

It says on about:crashes of no crash reports have been submitted.

Comment 3

[April Morone]

(In reply to :Gijs Kruitbosch from comment #1)
> Can you provide crash report IDs from about:crashes ?

The crashes happened so many times that reports had stopped. And, I had deleted Firefox off one of my LG phones even though that particular phone had had crash reports. The newer LG phone through Verizon that I bought (Verizon LG Optimus Zone 2 prepaid phone) is the phone where no reports are. I hope that this can still be done fixed of bug.

Comment 4

[April Morone]

(In reply to :Gijs Kruitbosch from comment #1)
> Can you provide crash report IDs from about:crashes ?

But, now that I do use Firefox for Android, actively, again, I will add crash report IDs, herein, as crashes happen.

Comment 5

[April Morone]

Crashes have started, again, today. And the Crash Reporter option under 'Privacy' was already checked. So, it should have submitted a crash report.  But, when I go to about:crashes in Firefox for Android on my mobile phone, I get that same message of that no crash reports have been submitted.

Comment 6

[April Morone]

(In reply to :Gijs Kruitbosch from comment #1)
> Can you provide crash report IDs from about:crashes ?

Crashes have started, again, today. And the Crash Reporter option under 'Privacy' was already checked. So, it should have submitted a crash report.  But, when I go to about:crashes in Firefox for Android on my mobile phone, I get that same message of that no crash reports have been submitted. It is not user error as far as I know about, anyway. Crash reports get saved via the Firefox for Desktop. But, not for Firefox for Android.

Comment 7

[BMO Automation]

We have completed our launch of our new Firefox on Android. The development of the new versions use GitHub for issue tracking. If the bug report still reproduces in a current version of [Firefox on Android nightly](https://play.google.com/store/apps/details?id=org.mozilla.fenix) an issue can be reported at the [Fenix GitHub project](https://github.com/mozilla-mobile/fenix/). If you want to discuss your report please use [Mozilla's chat](https://wiki.mozilla.org/Matrix#Connect_to_Matrix) server https://chat.mozilla.org and join the [#fenix](https://chat.mozilla.org/#/room/#fenix:mozilla.org) channel.