Open Bug 1258225 Opened 9 years ago Updated 1 year ago

problem with badges on backpack when try to claim says not coincide with the account im using and they are the same

Categories

(Websites :: openbadges.org, defect, P1)

Product:
Websites
Component:
openbadges.org
Platform:
All
Other
Type:
defect

Tracking

(Not tracked)

Status:
UNCONFIRMED

People

(Reporter: braulio.jara.unjidos, Unassigned)

Details

:: Developer Documentation Request Request Type: Correction Gecko Version: unspecified Technical Contact: :: Details Im claiming a badge from google activate courses and when try to send it to my backpack mail that is the same in oth accounts says its not the same and not correspond to the account claiming the badge. Please fix that. Regards. Braulio Jara Unjidos
Group: cloud-services-security
Severity: normal → critical
Product: Developer Documentation → Cloud Services
Group: cloud-services-security
Component: General → openbadges.org
Product: Cloud Services → Websites
Flags: needinfo?(Joshuabofill9)

It’s not this is another person

Flags: needinfo?(Joshuabofill9)

If you're having trouble claiming badges on a backpack and receive an error about account mismatch, ensure you're using the correct account, clear browser cache, try a different browser, check badge eligibility, update the app/platform, and contact support if issues persist.

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