Hello funnel implemented on Google analytics

RESOLVED WONTFIX

Status

Hello (Loop)
General
P2
normal
Rank:
29
RESOLVED WONTFIX
2 years ago
2 years ago

People

(Reporter: RT, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [triage])

User Story

As a product manager, I want to understand the Hello user funnel, including room shared events, so that I can understand where product bottlenecks lie.

Acceptance criteria:
- Room events logged to Google analytics through the Google analytics API
- Following events get implemented with a room ID (does not apply to "Panel opened") to allow correlation of events related to a similar room
---- Panel opened
---- Room created (parameters - Room ID)
---- Room URL shared (parameters -Room ID, number of shared instances per room set to the respective sharing methods used: "Copy CV", "Email CV", "Facebook CV, "Copy panel", Email panel", "Facebook panel")
---- Room URL clicked (parameters - Room ID)
---- Room joined (parameters - Room ID, user type can be set to "Owner" or "Guest")
---- Session connected (parameters - Room ID, user type can be set to "Owner" or "Guest")
Comment hidden (empty)
(Reporter)

Updated

2 years ago
User Story: (updated)
(Reporter)

Updated

2 years ago
Blocks: 1258334
(Reporter)

Updated

2 years ago
Rank: 9
Priority: -- → P1
(Reporter)

Updated

2 years ago
Rank: 9 → 19
I'm not an expert in google analytics but afaik when sending data to google, you can only send a value for the event action right? So to implement this what we need is to create a new tracker per room ID and send the requested events for each room ID through its tracker, isn't it?

If I'm wrong please correct me
Flags: needinfo?(rtestard)
Flags: needinfo?(garethcull.bugs)
Romain/Ian: Weren't we going to have a discussion on exactly what we wanted here? I seem to remember we still had a few concerns about the IDs and what we can/can't log.
Flags: needinfo?(ianb)
(Reporter)

Comment 3

2 years ago
Let's discuss at our reporting meeting today (now added to the agenda).
If we move our metrics to analytics I cannot think of another way but logging the room ID, this is what we do today on the loop server.
Flags: needinfo?(rtestard)
(Reporter)

Updated

2 years ago
Depends on: 1248571
This needs re-triaging according to our current akita priorities.

I'm not sure if we discussed it or not, we can probably log rooms ids if we want to, although it needs to be a concious decision.
Flags: needinfo?(ianb)
Flags: needinfo?(garethcull.bugs)
Whiteboard: [triage]
Component: Client → General
Rank: 19 → 29
Priority: P1 → P2
We need to figure out when the right time is to implement this in Akita
(Reporter)

Comment 6

2 years ago
The intention was to capture the previous Hello funnel through Analytics.
Since we could not deliver this in 1.3 and since the AKita funnel will be different, I'll close that bug and will open a new one for the Akita funnel. We have a session set with Rebecca next week to discuss the requirements proposed in Aha, once we have her review for this I'll create the bug for Akita funnel.
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → WONTFIX
You need to log in before you can comment on or make changes to this bug.