1264222 - Hello icon misplaced and wrong layout when detaching a second monitor

Status: RESOLVED INCOMPLETE

(Core :: Layout, defect)

Description

[Bogdan Maris [:bogdan_maris], Release Desktop QA]

Attachment: Screenshot showing the issue

[Affected versions]:
- Firefox 45.0.2 (Hello v1.1.14)
- Firefox 46 beta 10 (Hello v1.2.6)
- latest Developer Edition 47.0a2 (Hello v1.2.6)
- latest Nightly 48.0a1 (Hello v1.2.6)

[Affected platforms]:
- Mac OS X 10.10.5

[Steps to reproduce]:
Layout issue:
STR:
1. Open Firefox
2. Click Hello icon and leave the panel open
3. Detach lowdpi monitor

Misplaced panel:
1. Open Firefox
2. Click Hello icon
3. Move Firefox to lowdpi screen
4. Click Hello icon and close panel
5. Detach lowdpi monitor
6. Click Hello icon

[Expected result]:
- Hello panel is correctly placed and displayed.

[Actual result]:
- Panel is misplaced (just the first time it's opened) and layout issues can be seen (it will recover after restarting browser)

[Regression range]:
- Not quite sure if this is a regression, will check asap.

[Additional notes]:
- Pocket does not have this issue.
- Please let me know if these issues should be addressed separately so I can log a separate bug for one of them.

Comment 1

[Jonathan Kew (:jfkthame)]

This doesn't really relate to bug 890156 (per-monitor DPI support on Windows), it's an OS X issue that predates the work there; changing "blocks" to bug 785330.

I'm not sure if we'll end up needing to address two separate issues here; let's leave it as is for now and see what further investigation turns up....

Comment 2

[Jonathan Kew (:jfkthame)]

Similar issues can happen with the Downloads and Bookmarks panels, if they're open when a secondary monitor is detached (or attached) and this causes the Firefox window to move between retina and non-retina screens. Oddly, the Pocket panel and the hamburger menu panel, although they look visually like similar elements, don't seem to suffer from this.

Comment 3

[Jonathan Kew (:jfkthame)]

Oh, and the Sharing panel (airplane button) seems to be immune, too.

I wish we didn't have quite so many different implementations of "display a drop-down panel from a toolbar button...."

Comment 4

[Mark Banner (:standard8)]

Support for Hello/Loop has been discontinued.

https://support.mozilla.org/kb/hello-status

Hence closing the old bugs. Thank you for your support.