1265376 - Autophone - nexus-6p-4 network disconnected 2016-04-15

Status: RESOLVED FIXED

(Testing Graveyard :: Autophone, defect)

Description

[Bob Clary [:bc] (inactive)]

Attachment: nexus-6p-4-dumpsys-wifi.txt

nexus-6p-4 attached to autophone-3 disconnected Friday evening at 8:36PM and has not been able to reconnect since then.

dumpsys wifi shows only 2.4Ghz channels. I removed the

         bssid=f8:c0:01:a3:27:09

from the wpa_supplicant.conf but it doesn't seem to have helped.

ifconfig wlan0 shows

wlan0     Link encap:Ethernet  HWaddr 00:9A:CD:B8:39:70
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0 
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 
          collisions:0 txqueuelen:1000 
          RX bytes:0 TX bytes:0 

If this device has 5Ghz only checked, perhaps we can change the frequency selection back to auto.

Comment 1

[Bob Clary [:bc] (inactive)]

van, stephend: can either of you check on nexus-6p-4 and see if changing the frequency selection to auto will help?

Comment 2

[Van Le [:van]]

it was set to 2.4 only. ive changed it to 5ghz only and it associated to the AP.


wifi1.ops.mtv2.mozilla.net# show sessions network mac-addr 00:9A:CD:B8:39:70
0 of 433 sessions matched

wifi1.ops.mtv2.mozilla.net# show sessions network mac-addr 00:9A:CD:B8:39:70
1 of 435 sessions matched

User Name             SessID  Type  Address              VLAN              AP/Rdo
--------------------- ------  ----- -------------------- --------------    -------
LR-ateam-284230        40021* open  10.252.120.222,V6    ateam           L   5230/2

Comment 3

[Bob Clary [:bc] (inactive)]

Thanks.