"Not now" button remains selected in the Hello copy panel

RESOLVED INCOMPLETE

Status

P1
normal
Rank:
22
RESOLVED INCOMPLETE
3 years ago
2 years ago

People

(Reporter: simona.marcu, Assigned: Mardak)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [btpp-fix-now])

Attachments

(1 attachment)

Created attachment 8745378 [details]
HelloCopyPanel.mp4

Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
Build ID: 20160426030212

[Prerequisites]:
- In about:config set the following preferences
  - loop.copy.ticket to 255
  - loop.copy.throttler to mozilla.org
  - loop.server to https://loop-dev.stage.mozaws.net/v0
- Have the Firefox Hello Beta 1.3.0 installed (https://addons.mozilla.org/en-US/firefox/addon/firefox-hello-beta/versions/?page=1#version-1.3.0)

[Affected versions]:
Nightly 49.0a1
Firefox Developer Edition 48.0a2

[Affected platforms]:
Windows 10
Ubuntu 15.04

[Steps to reproduce]:
1. Launch Firefox
2. Press Ctrl+L to focus the awesome bar
3. Press Ctrl+C to display the Hello copy panel 
4. Click on Not Now button to dismiss the Hello copy panel 
5. Press Ctrl+T to open a new tab
6. Press Ctrl+C to display the Hello copy panel.

[Expected result]:
After step 6, the Hello copy panel is properly displayed.

[Actual result]:
After step 6, the Hello copy panel is displayed having the "Not now" button highlighted for a moment. Please see the attached screen-cast for more details.

[Regression range]:
- not a regression.

[Additional notes]:
The issue is not reproducible on Mac OS X.
Whiteboard: [triage]
We should check this, but time box it, as it is not a blocker for 1.3.
Assignee: nobody → edilee
Rank: 19
Priority: -- → P1
Whiteboard: [triage] → [btpp-fix-now]
Rank: 19 → 22
Support for Hello/Loop has been discontinued.

https://support.mozilla.org/kb/hello-status

Hence closing the old bugs. Thank you for your support.
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE
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