Choppy video on Reddit

UNCONFIRMED
Unassigned

Status

()

Core
Audio/Video: Playback
P5
normal
UNCONFIRMED
2 years ago
2 years ago

People

(Reporter: James Graham, Unassigned)

Tracking

46 Branch
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: betabreakers-fx46)

Attachments

(27 attachments)

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(Reporter)

Description

2 years ago
This is a grouping of all Beta Breakers computers that have choppy video on Reddit with a listing of the resolutions that they become choppy at.
(Reporter)

Updated

2 years ago
QA Whiteboard: betabreakers-fx46
Whiteboard: betabreakers-fx46
(Reporter)

Comment 2

2 years ago
On Shadowsong computer:

With hardware acceleration turned off Reddit has choppy video at 720 in full-screen and 1080 in windowed mode.

With hardware acceleration turned on there appears to be no visible difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 3

2 years ago
Created attachment 8745440 [details]
Shadowsong #1.txt
(Reporter)

Comment 4

2 years ago
On Anetheron computer:

With hardware acceleration turned off Reddit has choppy video at all resolutions in full-screen and at 480 and up in windowed mode.

With hardware acceleration turned on there is no visible change.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 5

2 years ago
Created attachment 8745467 [details]
Anetheron #1.txt
(Reporter)

Comment 6

2 years ago
On Centurion computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in both full-screen and windowed mode.

With hardware acceleration turned on choppiness appears to go away.

The problem persists in release version 45.0.2

Updating the driver from 9.18.13.4174 to 9.18.13.4195 appears to give a very minor performance increase, but all issues are still present.

Uploading about:support documents for each driver version.
(Reporter)

Comment 7

2 years ago
Created attachment 8745496 [details]
Centurion #1.txt
(Reporter)

Comment 8

2 years ago
Created attachment 8745497 [details]
Centurion #2.txt
(Reporter)

Comment 9

2 years ago
On Frostwolf computer:

With hardware acceleration turned off Youtube has choppy video at 480 and up in full-screen and 720 and up in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 10

2 years ago
Created attachment 8745540 [details]
Frostwolf_AboutSupport #1.txt
(Reporter)

Comment 11

2 years ago
On Silvermoon computer:

With hardware acceleration turned off Reddit has choppy video at 720 and up in full-screen and 1080 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 12

2 years ago
Created attachment 8745564 [details]
Silvermoon_AboutSupport #1.txt
(Reporter)

Comment 13

2 years ago
On Warlock computer:

With hardware acceleration turned off Reddit has choppy video and audio in all resolutions in full-screen and 720 and up in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 14

2 years ago
Created attachment 8745613 [details]
Warlock_AboutSupport #1.txt
(Reporter)

Comment 15

2 years ago
On Onyxia computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in full-screen and windowed mode.

With hardware acceleration turned on it appears to resolve the issue in windowed mode, but still has choppiness in full-screen.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 16

2 years ago
Created attachment 8745635 [details]
Onyxia_AboutSupport #1.txt
(Reporter)

Comment 17

2 years ago
On Dragonmaw computer:

With hardware acceleration turned off Reddit has choppy video at all resolutions in full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 18

2 years ago
Created attachment 8745658 [details]
Dragonmaw_AboutSupport.txt
(Reporter)

Comment 19

2 years ago
On Frostmane computer:

With hardware acceleration turned off Reddit has choppy video and tearing at 720 in full-screen and 1080 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 20

2 years ago
Created attachment 8745675 [details]
Frostmane_AboutSupport #1.txt
(Reporter)

Comment 21

2 years ago
On Nefarian computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in both full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 22

2 years ago
Created attachment 8745696 [details]
Nefarian_AboutSupport #1.txt
(Reporter)

Comment 23

2 years ago
On Skullcrusher computer:

With hardware acceleration turned off Reddit has choppy video at 480 and up in full-screen and 720 and up in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 24

2 years ago
Created attachment 8745740 [details]
Skullcrusher_AboutSupport #1.txt
(Reporter)

Comment 25

2 years ago
On Horridon computer:

With hardware acceleration turned off Reddit has choppy video starting at 480 in full-screen and 720 in windowed mode.

With hardware acceleration turned on all choppiness seems to disappear.

The problem persists in release version 45.0.2

Updating the driver from 13.151.1.1000 to 13.251.9001.1001 appears to have no effect.

Uploading about:support documents for each driver version.
(Reporter)

Comment 26

2 years ago
Created attachment 8745779 [details]
Horridon_AboutSupport #1.txt
(Reporter)

Comment 27

2 years ago
Created attachment 8745780 [details]
Horridon_AboutSupport #2.txt
(Reporter)

Comment 28

2 years ago
On Isiset computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in full-screen.

With hardware acceleration turned on it appears to clear up all choppiness.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 29

2 years ago
Created attachment 8746084 [details]
Isiset_AboutSupport #1.txt
(Reporter)

Comment 30

2 years ago
On Rajh computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in full-screen.

With hardware acceleration turned on all choppiness appears to go away.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 31

2 years ago
Created attachment 8746205 [details]
Rajh_AboutSupport #1.txt
(Reporter)

Comment 32

2 years ago
On Skywall computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 33

2 years ago
Created attachment 8746291 [details]
Skywall_AboutSupport #1.txt
(Reporter)

Comment 34

2 years ago
On Wario computer:

With hardware acceleration turned off Reddit has choppy video at current resolution. Resolution cannot be changed because of embedded window sizing. Will be posting new bug for that.

With hardware acceleration turned on the choppiness gets even worse.

The problem persists in release version 45.0.2

Updating the driver from 9.18.13.783 to 9.18.13.908 appears to have no effect.

Uploading about:support documents for each driver version.
(Reporter)

Comment 35

2 years ago
Created attachment 8746756 [details]
Wario_AboutSupport #1.txt
(Reporter)

Comment 36

2 years ago
Created attachment 8746757 [details]
Wario_AboutSupport #2.txt
(Reporter)

Comment 37

2 years ago
On Lightbringer computer:

With hardware acceleration turned off Reddit has choppy video starting at 720 in full-screen and 1080 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 38

2 years ago
Created attachment 8746809 [details]
Lightbringer_AboutSupport #1.txt
(Reporter)

Comment 39

2 years ago
On Zito computer:

With hardware acceleration turned off Reddit has choppy video starting at 1080 in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 40

2 years ago
Created attachment 8746850 [details]
Zito_AboutSupport #1.txt
(Reporter)

Comment 41

2 years ago
On McBain computer:

With hardware acceleration turned off Reddit has choppy video starting at 480 in full-screen and 720 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 42

2 years ago
Created attachment 8747183 [details]
McBain_AboutSupport #1.txt
(Reporter)

Comment 43

2 years ago
On Bytor computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 44

2 years ago
Created attachment 8747344 [details]
Bytor_AboutSupport #1.txt
(Reporter)

Comment 45

2 years ago
On Luthien computer:

With hardware acceleration turned off Reddit has choppy video starting at 480 in full-screen and 720 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 46

2 years ago
Created attachment 8747360 [details]
Luthien_AboutSupport #1.txt
(Reporter)

Comment 47

2 years ago
On Norwegia computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in both full-screen and windowed mode.

Hardware acceleration not available.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 48

2 years ago
Created attachment 8747845 [details]
Norwegia_AboutSupport #1.txt
(Reporter)

Comment 49

2 years ago
On Durumu computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in full-screen.

With hardware acceleration turned on all choppiness clears up.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 50

2 years ago
Created attachment 8747909 [details]
Durumu_AboutSupport #1.txt
(Reporter)

Comment 51

2 years ago
On Talon computer:

With hardware acceleration turned off Reddit has choppy video and audio at all resolutions in both full-screen and windowed mode.

Hardware acceleration not available.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 52

2 years ago
Created attachment 8748007 [details]
Talon_AboutSupport #1.txt
Priority: -- → P5
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