Open Bug 1267674 Opened 5 years ago Updated 8 months ago

Choppy video on Reddit

Categories

(Core :: Audio/Video: Playback, defect, P5)

46 Branch
defect

Tracking

()

UNCONFIRMED

People

(Reporter: jgraham, Unassigned)

Details

(Whiteboard: betabreakers-fx46)

Attachments

(27 files)

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This is a grouping of all Beta Breakers computers that have choppy video on Reddit with a listing of the resolutions that they become choppy at.
QA Whiteboard: betabreakers-fx46
Whiteboard: betabreakers-fx46
On Shadowsong computer:

With hardware acceleration turned off Reddit has choppy video at 720 in full-screen and 1080 in windowed mode.

With hardware acceleration turned on there appears to be no visible difference.

The problem persists in release version 45.0.2

Uploading about:support document
Attached file Shadowsong #1.txt
On Anetheron computer:

With hardware acceleration turned off Reddit has choppy video at all resolutions in full-screen and at 480 and up in windowed mode.

With hardware acceleration turned on there is no visible change.

The problem persists in release version 45.0.2

Uploading about:support document
Attached file Anetheron #1.txt
On Centurion computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in both full-screen and windowed mode.

With hardware acceleration turned on choppiness appears to go away.

The problem persists in release version 45.0.2

Updating the driver from 9.18.13.4174 to 9.18.13.4195 appears to give a very minor performance increase, but all issues are still present.

Uploading about:support documents for each driver version.
Attached file Centurion #1.txt
Attached file Centurion #2.txt
On Frostwolf computer:

With hardware acceleration turned off Youtube has choppy video at 480 and up in full-screen and 720 and up in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Silvermoon computer:

With hardware acceleration turned off Reddit has choppy video at 720 and up in full-screen and 1080 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Warlock computer:

With hardware acceleration turned off Reddit has choppy video and audio in all resolutions in full-screen and 720 and up in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Onyxia computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in full-screen and windowed mode.

With hardware acceleration turned on it appears to resolve the issue in windowed mode, but still has choppiness in full-screen.

The problem persists in release version 45.0.2

Uploading about:support document
On Dragonmaw computer:

With hardware acceleration turned off Reddit has choppy video at all resolutions in full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Frostmane computer:

With hardware acceleration turned off Reddit has choppy video and tearing at 720 in full-screen and 1080 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Nefarian computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in both full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Skullcrusher computer:

With hardware acceleration turned off Reddit has choppy video at 480 and up in full-screen and 720 and up in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Horridon computer:

With hardware acceleration turned off Reddit has choppy video starting at 480 in full-screen and 720 in windowed mode.

With hardware acceleration turned on all choppiness seems to disappear.

The problem persists in release version 45.0.2

Updating the driver from 13.151.1.1000 to 13.251.9001.1001 appears to have no effect.

Uploading about:support documents for each driver version.
On Isiset computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in full-screen.

With hardware acceleration turned on it appears to clear up all choppiness.

The problem persists in release version 45.0.2

Uploading about:support document
On Rajh computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in full-screen.

With hardware acceleration turned on all choppiness appears to go away.

The problem persists in release version 45.0.2

Uploading about:support document
On Skywall computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Wario computer:

With hardware acceleration turned off Reddit has choppy video at current resolution. Resolution cannot be changed because of embedded window sizing. Will be posting new bug for that.

With hardware acceleration turned on the choppiness gets even worse.

The problem persists in release version 45.0.2

Updating the driver from 9.18.13.783 to 9.18.13.908 appears to have no effect.

Uploading about:support documents for each driver version.
On Lightbringer computer:

With hardware acceleration turned off Reddit has choppy video starting at 720 in full-screen and 1080 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Zito computer:

With hardware acceleration turned off Reddit has choppy video starting at 1080 in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On McBain computer:

With hardware acceleration turned off Reddit has choppy video starting at 480 in full-screen and 720 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Bytor computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Luthien computer:

With hardware acceleration turned off Reddit has choppy video starting at 480 in full-screen and 720 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Norwegia computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in both full-screen and windowed mode.

Hardware acceleration not available.

The problem persists in release version 45.0.2

Uploading about:support document
On Durumu computer:

With hardware acceleration turned off Reddit has choppy video at 1080 in full-screen.

With hardware acceleration turned on all choppiness clears up.

The problem persists in release version 45.0.2

Uploading about:support document
On Talon computer:

With hardware acceleration turned off Reddit has choppy video and audio at all resolutions in both full-screen and windowed mode.

Hardware acceleration not available.

The problem persists in release version 45.0.2

Uploading about:support document
Duplicate of this bug: 1661594
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