Choppy video on Steam

UNCONFIRMED
Unassigned

Status

()

P5
normal
UNCONFIRMED
2 years ago
a year ago

People

(Reporter: jgraham, Unassigned)

Tracking

46 Branch
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: betabreakers-fx46)

Attachments

(16 attachments)

(Reporter)

Description

2 years ago
This is a grouping of all Beta Breakers computers that have choppy video on Steam with a listing of the resolutions that they become choppy at.
(Reporter)

Updated

2 years ago
QA Whiteboard: betabreakers-fx46
Whiteboard: betabreakers-fx46
(Reporter)

Comment 2

2 years ago
On Shadowsong computer:

With hardware acceleration turned off Steam has choppy video when full-screened

With hardware acceleration turned on there appears to be no visible difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 3

2 years ago
Created attachment 8745441 [details]
Shadowsong #1.txt
(Reporter)

Comment 4

2 years ago
On Anetheron computer:

With hardware acceleration turned off Steam has choppy video at all qualities in both windowed and full-screen.

With hardware acceleration turned on there is no visible change.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 5

2 years ago
Created attachment 8745460 [details]
Anetheron #1.txt
(Reporter)

Comment 6

2 years ago
On Frostwolf computer:

With hardware acceleration turned off Steam has choppy video in both full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 7

2 years ago
Created attachment 8745536 [details]
Frostwolf_AboutSupport #1.txt
(Reporter)

Comment 8

2 years ago
On Warlock computer:

With hardware acceleration turned off Steam has choppy video and audio in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 9

2 years ago
On Dragonmaw computer:

With hardware acceleration turned off Steam has choppy video in both full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 10

2 years ago
Created attachment 8745644 [details]
Warlock_AboutSupport #1.txt
(Reporter)

Comment 11

2 years ago
Created attachment 8745646 [details]
Dragonmaw_AboutSupport.txt
(Reporter)

Comment 12

2 years ago
On Frostmane computer:

With hardware acceleration turned off Steam has choppy video in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 13

2 years ago
Created attachment 8745672 [details]
Frostmane_AboutSupport #1.txt
(Reporter)

Comment 14

2 years ago
On Skullcrusher computer:

With hardware acceleration turned off Steam has choppy video in both full-screen and 720 and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 15

2 years ago
Created attachment 8745732 [details]
Skullcrusher_AboutSupport #1.txt
(Reporter)

Comment 16

2 years ago
On Kal-El computer:

With hardware acceleration turned off Steam has slightly choppy video at in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 17

2 years ago
Created attachment 8745752 [details]
Kal-El_AboutSupport #1.txt
(Reporter)

Comment 18

2 years ago
On Horridon computer:

With hardware acceleration turned off Steam has choppy video in full-screen.

With hardware acceleration turned on there is no visible difference.

The problem persists in release version 45.0.2

Updating the driver from 13.151.1.1000 to 13.251.9001.1001 appears to have no effect.

Uploading about:support documents for each driver version.
(Reporter)

Comment 19

2 years ago
Created attachment 8745767 [details]
Horridon_AboutSupport #1.txt
(Reporter)

Comment 20

2 years ago
Created attachment 8745768 [details]
Horridon_AboutSupport #2.txt
(Reporter)

Comment 21

2 years ago
On Wario computer:

With hardware acceleration turned off Steam has choppy video in full-screen.

With hardware acceleration turned on the choppiness gets even worse.

The problem persists in release version 45.0.2

Updating the driver from 9.18.13.783 to 9.18.13.908 appears to have no effect.

Uploading about:support documents for each driver version.
(Reporter)

Comment 22

2 years ago
Created attachment 8746747 [details]
Wario_AboutSupport #1.txt
(Reporter)

Comment 23

2 years ago
Created attachment 8746748 [details]
Wario_AboutSupport #2.txt
(Reporter)

Comment 24

2 years ago
On Lightbringer computer:

With hardware acceleration turned off Steam has choppy video in both full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 25

2 years ago
Created attachment 8746805 [details]
Lightbringer_AboutSupport #1.txt
(Reporter)

Comment 26

2 years ago
On McBain computer:

With hardware acceleration turned off Steam has choppy video in both full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 27

2 years ago
Created attachment 8747176 [details]
McBain_AboutSupport #1.txt
(Reporter)

Comment 28

2 years ago
On Luthien computer:

With hardware acceleration turned off Steam has choppy video in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 29

2 years ago
Created attachment 8747356 [details]
Luthien_AboutSupport #1.txt
(Reporter)

Comment 30

2 years ago
On Talon computer:

With hardware acceleration turned off Steam has choppy video and audio in both full-screen and windowed mode.

Hardware acceleration not available.

The problem persists in release version 45.0.2

Uploading about:support document
(Reporter)

Comment 31

2 years ago
Created attachment 8748005 [details]
Talon_AboutSupport #1.txt
Priority: -- → P5
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