Closed Bug 1269119 Opened 9 years ago Closed 9 years ago

MCWS - Document resource ownership - Botswana

Categories

(Websites :: Mozilla Community Sites, defect)

Product:
Websites
Component:
Mozilla Community Sites
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: tom, Unassigned)

References

(Blocks 1 open bug)

Details

We need your help in identifying who your community has given the authority to manage the services we provide you. In the situation that a decision needs to be made or action needs to be taken in regards to your service (eg someone is requesting an email on your community domain) we need the name(s) of the person who can say yes or no, or initiate change requests. Your community can identify more than one person who has the authority to make decisions regarding your services. We will reach out to every person listed as “owner” for your service. Please be aware though that if you identify more than one person, we will act based on the first response we get. The persons named *must* be responsive in a timely manner. These persons will also be able to request changes to the owners list moving forward. You can use this bug to discuss who these names should be, or you can use whatever discussion channel your community prefers. We only ask that someone from your community responds within *30 days* to let us know a discussion is happening. If we don’t get any sort of response within 30 days we will assume your community is inactive and start the process to deactivate your services. You can take more than 30 days to give a final answer. Once we’ve received a response we will recognize the community is active and support you in coming to a decision that is right for your community. Discussion and questions about this process should go on this Discourse thread - https://discourse.mozilla-community.org/t/documenting-ownership-of-community-sites-and-resources/7653 If you need to reach out to us privately, you can send an email to mcws@mozilla-community.org In short: - Communities have 30 days to start the discussion - It’s up to communities to appoint their resource owner(s) - These owners must be responsive and will have the authority to request changes to the serivces owners list - We will support communities in making their decision, including arranging conflict resolution if necessary. - Please cc any active members of your community that we’ve missed
I think Candy is in the right person to manage our community services... What do you think guys?
Hi! All, @Tom thanks for reaching out, i have always managed and maintained our community domain. We also have the name of @Candy nominated as well but not sure if she is up for it?. Thanks,
Oarabile has been currently managing the community services well, therefore he can continue managing the commnunity services.
Oarabile can continue to manage our community services
@OARABILE That is still fine with me... i think you need to have somebody who can help you out, even if it is not her, but i strongly believe you need to be two.
On MCWS' behalf, I'd also ask that we try to have at least two contacts for the site. If a decision needs to be made, and you're unwell for example, we'll need a decision, otherwise we will take the course of making the decision on your behalf or suspending services, depending on the nature of the decision. For that reason, it makes sense to have at least one other contact. You can still say that "hey, this person will typically be responsible", but we'll send emails to both of you.
Exactly... I have seen them working together so Mudongo and Candy will do for me :)
@Candy i vouch you for your assistance. @Tom that makes a lot more sense to have one more contact person, carry on with decision making process. Thanks,
Okay, so provided Candy is happy with it, we'll take Oarabile and Candy as our points of contact. To confirm, mozilla-botswana.org is the primary domain for this site?
No problem I am willing to assist.
Oarabile and Candy am fine with this
Perfect. Oarabile, Candy, Please fill out the following form. You'll both need to fill it out individually :) http://bit.ly/1SZA7hY The CSD reference for Mozilla Botswana is CSD-36 Once we've done that, sounds like we can go ahead and close this ticket, woo!
I have filled in the form, thanks.
@Tom, filled up the form as well. You can go ahead and close the bug. Thanks very much!
Hey Fellows, it great to see you have made a perfect choice, @Mudongo and @Candy have been serving Botswana well, they both have the necessary experience to lead our community. :)
I've received your details, and will put them on our records Thank you!
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → FIXED
Blocks: 1278833
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