1269244 - crash in nhasusstrixosd.dll@0x663e

Status: RESOLVED FIXED

(Core :: Graphics, defect)

Description

[Nicholas Nethercote [inactive]]

This bug was filed from the Socorro interface and is 
report bp-6d4169d2-92fd-4c60-a780-c2ac42160430.
=============================================================

36 occurrences of this on Nightly in the past 7 days, and it's showing up across 47, 48 and 49.

> 0 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x663e 	
> 1 	ntdll.dll 	LdrpFindLoadedDllInternal 	
> 2 	ntdll.dll 	LdrpFindLoadedDll 	
> 3 	ntdll.dll 	LdrGetDllHandleEx 	
> Ø 4 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x40f6f 	
> Ø 5 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x4dc0f 	
> Ø 6 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x516ff 	
> Ø 7 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0xecdd 	
> Ø 8 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x4e67f 	
> Ø 9 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x267f 	
> Ø 10 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x516ff 	
> Ø 11 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x6fa1 	
> Ø 12 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x4e8df 	
> Ø 13 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x6399 	
> 14 		@0x7ffb688cffff 	
> Ø 15 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x5101f 	
> Ø 16 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x510af 	
> Ø 17 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x38dd 	
> Ø 18 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x510af 	
> Ø 19 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x4dc0f 	
> Ø 20 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x3c96f 	
> Ø 21 	nhasusstrixosd.dll 	nhasusstrixosd.dll@0x4dc0f 	
> Ø 22 	nhasusstrixdevprops.dll 	nhasusstrixdevprops.dll@0xc627 	
> Ø 23 	nhasusstrixdevprops.dll 	nhasusstrixdevprops.dll@0x36d4f 	
> Ø 24 	nhasusstrixdevprops.dll 	nhasusstrixdevprops.dll@0x3ccaf 	
> Ø 25 	nhasusstrixdevprops.dll 	nhasusstrixdevprops.dll@0x373cf 	
> Ø 26 	nhasusstrixdevprops.dll 	nhasusstrixdevprops.dll@0x36d4f 	
> 27 	xul.dll 	`anonymous namespace'::LoadLibrarySystem32 	obj-firefox/dist/include/nsWindowsHelpers.h
> 28 	xul.dll 	gfxWindowsPlatform::InitializeDevices() 	gfx/thebes/gfxWindowsPlatform.cpp
> 29 	xul.dll 	gfxWindowsPlatform::InitAcceleration() 	gfx/thebes/gfxWindowsPlatform.cpp
> 30 	xul.dll 	gfxPlatform::Init() 	gfx/thebes/gfxPlatform.cpp

https://www.reasoncoresecurity.com/nhasusstrixosd.dll-c98ce291f5fcf7653848ec37e339c3a5be3d5dd5.aspx suggests that this DLL comes from Symantec? Not sure.

Comment 1

[Nicholas Nethercote [inactive]]

Milan, any ideas about how to treat this one?

Comment 2

[Jeff Muizelaar [:jrmuizel]]

I believe this dll comes from ASUS: e.g. nhAsusStrixOSD. The likely resolution should probably just be to block the dll... This is happening on really new hardware so there's a chance we can get ASUS to care.

Comment 3

[Milan Sreckovic [:milan] (needinfo for best results)]

Attachment: Block the DLLs in question.

Jeff, is this what you had in mind?

Comment 4

[Nicholas Nethercote [inactive]]

Another three occurrences of this in Nightly 20160506052823, across two installations.

Comment 5

[Jeff Muizelaar [:jrmuizel]]

Sure. Let's try it.

Comment 6

[Nicholas Nethercote [inactive]]

Comment on attachment 8747775 [details] [diff] [review]
Block the DLLs in question.

Review of attachment 8747775 [details] [diff] [review]:
-----------------------------------------------------------------

Let's make the review request official!

Comment 7

[Pulsebot]

https://hg.mozilla.org/integration/mozilla-inbound/rev/841e5ba85687

Comment 8

[Carsten Book [:Tomcat]]

https://hg.mozilla.org/mozilla-central/rev/841e5ba85687