Closed Bug 1269525 Opened 10 years ago Closed 9 years ago

Amazon MEDIA_ERR_DECODE during Widevine playback

Categories

(Core :: Audio/Video: Playback, defect, P3)

Product:
Core
Component:
Audio/Video: Playback
Type:
defect

Tracking

()

Status:
RESOLVED DUPLICATE of bug 1296453
Tracking Flags:
Tracking Status
platform-rel --- +
firefox46 --- wontfix
firefox47 --- affected
firefox48 --- affected
firefox49 --- affected

People

(Reporter: cpeterson, Unassigned)

Details

(Whiteboard: [platform-rel-Amazon][platform-rel-AmazonVideo])

These media decode errors make up more than half of Amazon's playback errors. They're triggered for encrypted and unencrypted video in Firefox and other browsers.
Removing from list of widevine-uplift bugs because this affects all browsers. It is probably a bug in the Amazon video player.
No longer blocks: widevine-uplift
Amazon reports MEDIA_ERR_DECODE accounts for about 70% of all playback errors.
Summary: Amazon media decode errors → Amazon MEDIA_ERR_DECODE during Widevine playback
Mass change P2 -> P3
Priority: P2 → P3
platform-rel: --- → ?
Whiteboard: [platform-rel-Amazon][platform-rel-AmazonVideo]
platform-rel: ? → +
Rank: 8
Since this is perhaps an issue on the Amazon Video side - should we be reaching out to them via our DL? Or is it something that we've already made them aware off - and awaiting feedback and/or retesting?
Flags: needinfo?(cpeterson)
cpearce: is there anything we need to investigate for Amazon MEDIA_ERR_DECODE Widevine errors? IIRC, this bug was primarily encoding problems in Amazon's streams, not a Firefox bug.
Flags: needinfo?(cpeterson) → needinfo?(cpearce)
This was fixed by bug 1296453 and others. I think we just never got around to closing this bug.
Flags: needinfo?(cpearce)
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → DUPLICATE
You need to log in before you can comment on or make changes to this bug.