1272982 - Firefox 46.0 crash - Save dialog - libgtk-3.so.0: undefined symbol: g_format_size

Status: RESOLVED INVALID

(Core :: Widget: Gtk, defect)

Description

[newsmails]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:46.0) Gecko/20100101 Firefox/46.0
Build ID: 20160425114621

Steps to reproduce:

0- For example go to https://ftp.mozilla.org/pub/firefox/releases/46.0/linux-i686/fr/
Try to save the file firefox-46.0.tar.bz2 (with a right click and save link target as or by clicking on the file and choosing save).
1- The dialog to choose the directory does not open (or begins to be drawn) and firefox crashs.

2- If the dialog opens then save the file in /tmp for example. Try to save again the file in the same directory. You will be in the case 1-.

I tested Firefox 46.0 and 46.0.1 in safe mode.
Linux 32 bit kernel 4.5.0
Lib gtk+3-3.2.3 installed




Actual results:

1- Firefox crashs when opening the dialog box to choose the directory
or
2- Firefox open the dialog box to choose a directory and crashs when clicking on a directory during browsing

There is an error in command line :
/usr/local/Firefox/firefox: symbol lookup error: /usr/lib/libgtk-3.so.0: undefined symbol: g_format_size


Expected results:

Firefox opens a dialog box to choose the directory. It is possible to save in the current directory or to browse and save in another directory

Comment 1

[Makoto Kato [:m_kato]]

(In reply to alertesmails from comment #0)
> User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:46.0) Gecko/20100101
> Firefox/46.0
> Build ID: 20160425114621
> 
> Steps to reproduce:
> 
> 0- For example go to
> https://ftp.mozilla.org/pub/firefox/releases/46.0/linux-i686/fr/
> Try to save the file firefox-46.0.tar.bz2 (with a right click and save link
> target as or by clicking on the file and choosing save).
> 1- The dialog to choose the directory does not open (or begins to be drawn)
> and firefox crashs.
> 
> 2- If the dialog opens then save the file in /tmp for example. Try to save
> again the file in the same directory. You will be in the case 1-.
> 
> I tested Firefox 46.0 and 46.0.1 in safe mode.
> Linux 32 bit kernel 4.5.0
> Lib gtk+3-3.2.3 installed

Minimum requirement is GTK+ 3.4 or later　(see https://www.mozilla.org/en-US/firefox/46.0/system-requirements/).  Do you use GTK+ 3.2?

Comment 2

[newsmails]

Yes I use GTK+ 3.2.
Will firefox be compatible with 3.2 ?

Remark : for me firefox 46 is unusable also due to high cpu usage. (temperature : 52° with firefox 46, 42° with previous versions or seamonkey)

Comment 3

[Makoto Kato [:m_kato]]

(In reply to alertesmails from comment #2)
> Yes I use GTK+ 3.2.
> Will firefox be compatible with 3.2 ?

No. Minimum requirement of version 46 is GTK 3.4 or later.  So we don't support 3.2.  Please update GTK3 to 3.4 or later or use ESR channel instead.  It still use GTK2.

Comment 4

[Karl Tomlinson (:karlt)]

I suspect g_format_size would be required by libgtk-3.so.0, and so the problem is likely that the GLib version installed is not new enough for libgtk-3.so.0.