Closed Bug 127334 Opened 24 years ago Closed 24 years ago

install freezes - can't complete

Categories

(SeaMonkey :: Installer, defect)

Product:
SeaMonkey
Component:
Installer
Platform:
x86
Windows ME
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
VERIFIED WORKSFORME

People

(Reporter: fents, Assigned: dveditz)

Details

From Bugzilla Helper: User-Agent: Mozilla/4.78 [en] (Win98; U) BuildID: mozilla-win32-0.9.8-stub-installer.exe I can only get about a quarter of the install done and them it freeezes and comes up with error 1009. I am running Windows ME and previously had the first Netscape 6.0 and had an earlier version of mozilla. I currently have netscape 4.78 also. I searched the Netscape site and found to manually remove the 2 mozilla files from the c:\windows\ directory, but this hasn't helped. Reproducible: Always Steps to Reproduce: 1.download software 2.begin install 3.wait for error 1009 Actual Results: the install stopped and would not proced Expected Results: installed - as it did on my win 2000 machine (with pretty much the same previous netscape and mozilla versions installed)
please try to download using HTTP. You change this in the Proxy dialog of the Installer. Why do we have such bad error messages. 1009 is soo bad. Why not use english language?
Severity: blocker → normal
I tried again, as suggested, using changing in proxy to http download; I also tried using the latest build rather than the stable build. Got a slightly more informative error: the install screen says: currently installing Mozilla XPCOM copying file: mozilla.org[] then the error box says: Error occurred during installation - MozillaXPCOM: 1009
please attach the install_wizard.log file from: c:\Program Files\mozilla.org\Mozilla\uninstall\ so here can see what went wrong...
install-status.log and install-wizard.log below ----------------------------------------------- install-status.log Start Log: 2/23/2002 - 9:19:32 AM System Info: OS Type: Win98 Major Version: 4 Minor Version: 10 Build Number: 3000 Extra String: Total Physical Memory: 384456KB Total Available Physical Memory: 259976KB Product Info: Install mode: Normal Company name: mozilla.org Product name: Mozilla Uninstall Filename: MozillaUninstall.exe UserAgent: 0.9.8+ (en) Alternate search path: C:\WINDOWS\DESKTOP\DOWNLO~1\MOZILLA Components corrupted (startup): none Destination Path: Main: C:\Program Files\mozilla.org\Mozilla SubPath: Setup Type: C&ustom Components selected: Mozilla XPCOM Navigator Mail & Newsgroups Personal Security Manager mozilla.org Uninstaller Debugger US English profile defaults English (US) language pack US region pack Inspector Quality Feedback Agent Components to download: Mozilla XPCOM will be downloaded Navigator will be downloaded Mail & Newsgroups will be downloaded Personal Security Manager will be downloaded mozilla.org Uninstaller will be downloaded Debugger will be downloaded US English profile defaults will be downloaded English (US) language pack will be downloaded US region pack will be downloaded Inspector will be downloaded Quality Feedback Agent will be downloaded Disk Space Info: Path: C:\ Required: 39220KB Available: 3840344KB Components corrupted (download): none Download protocol: HTTP Download status: ok Mozilla XPCOM: NetRetries:0, CRCRetries:0, NetTimeOuts:0 Navigator: NetRetries:0, CRCRetries:0, NetTimeOuts:0 Mail & Newsgroups: NetRetries:0, CRCRetries:0, NetTimeOuts:0 Personal Security Manager: NetRetries:0, CRCRetries:0, NetTimeOuts:0 mozilla.org Uninstaller: NetRetries:0, CRCRetries:0, NetTimeOuts:0 Debugger: NetRetries:0, CRCRetries:0, NetTimeOuts:0 US English profile defaults: NetRetries:0, CRCRetries:0, NetTimeOuts:0 English (US) language pack: NetRetries:0, CRCRetries:0, NetTimeOuts:0 US region pack: NetRetries:0, CRCRetries:0, NetTimeOuts:0 Inspector: NetRetries:0, CRCRetries:0, NetTimeOuts:0 Quality Feedback Agent: NetRetries:0, CRCRetries:0, NetTimeOuts:0 Turbo Mode: true Uncompressing Xpcom Succeeded: 0 XPInstall Start Mozilla XPCOM: 1009 XPInstall End End Log: 2/23/2002 - 10:16:43 AM ------------------------------------------------------------- install-wizard.log ** create folder: C:\Program Files\mozilla.org ** create folder: C:\Program Files\mozilla.org\Mozilla ** copy file: C:\WINDOWS\TEMP\ns_temp\install_wizard.log to C:\Program Files\mozilla.org\Mozilla\install_wizard.log ** copy file: C:\WINDOWS\TEMP\ns_temp\install_status.log to C:\Program Files\mozilla.org\Mozilla\install_status.log ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create folder: C:\Program Files\mozilla.org\Mozilla\Plugins ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\0.9.8 (en) [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\0.9.8 (en)\Main [Program Folder Path] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en) [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Main [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey [CurrentVersion] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\0.9.8 (en) [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\0.9.8 (en)\Main [Program Folder Path] ** create folder: C:\Program Files\mozilla.org\Mozilla\uninstall ------------------------------------------------------------------------------- file:///C|/WINDOWS/TEMP/NS_TEMP/xpcom.xpi -- 02/22/2002 17:13:10 ------------------------------------------------------------------------------- Mozilla XPCom ------------- ** initInstall: 0 ** fProgram: C:\Program Files\mozilla.org\Mozilla\ ** Installing: C:\Program Files\mozilla.org\Mozilla\component.reg ** File to delete: C:\Program Files\mozilla.org\Mozilla\component.reg\ ** File to delete: C:\Program Files\mozilla.org\Mozilla\components\xpti.dat\ ** File to delete: C:\Program Files\mozilla.org\Mozilla\components\xptitemp.dat\ ** addDirectory() of Program returned: 0 ** fileExists() returned: 1 ** File found: C:\WINDOWS\SYSTEM\msvcrt.dll ** fileExists() returned: 1 ** File found: C:\WINDOWS\SYSTEM\msvcirt.dll ** winreg.isKeyWritable(): function ** restrictedAccess value: false [1/31] Installing: C:\Program Files\mozilla.org\Mozilla\mozreg.dll [2/31] Installing: C:\Program Files\mozilla.org\Mozilla\xpcom.dll [3/31] Installing: C:\Program Files\mozilla.org\Mozilla\zlib.dll [4/31] Create Folder: C:\Program Files\mozilla.org\Mozilla\components [5/31] Installing: C:\Program Files\mozilla.org\Mozilla\components\jar50.dll [6/31] Installing: C:\Program Files\mozilla.org\Mozilla\js3250.dll [7/31] Installing: C:\Program Files\mozilla.org\Mozilla\plc4.dll [8/31] Installing: C:\Program Files\mozilla.org\Mozilla\plds4.dll [9/31] Installing: C:\Program Files\mozilla.org\Mozilla\ren8dot3.exe [10/31] Installing: C:\Program Files\mozilla.org\Mozilla\components\xpinstal.dll [11/31] Installing: C:\Program Files\mozilla.org\Mozilla\xpistub.dll [12/31] Installing: C:\Program Files\mozilla.org\Mozilla\nspr4.dll [13/31] Installing: C:\Program Files\mozilla.org\Mozilla\components\ucharuti.dll [14/31] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org [] [15/31] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla [] [16/31] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla [CurrentVersion] [17/31] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en) [] [18/31] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Main [] [19/31] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Main [Install Directory] [20/31] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Uninstall [] [21/31] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Uninstall [Uninstall Log Folder] [22/31] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Uninstall [Description] [23/31] Create Registry Key: HKEY_CURRENT_USER\SOFTWARE\mozilla.org [] Install **FAILED** with error 1009 Install **FAILED** with error 1009 ** performInstall() returned: 1009 Finished Installation 02/22/2002 17:13:11 ** copy file: C:\WINDOWS\TEMP\ns_temp\install_status.log to C:\Program Files\mozilla.org\Mozilla\install_status.log ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\0.9.8 (en) [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\0.9.8 (en)\Main [Program Folder Path] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en) [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Main [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey [CurrentVersion] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\0.9.8 (en) [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\0.9.8 (en)\Main [Program Folder Path] ------------------------------------------------------------------------------- file:///C|/WINDOWS/TEMP/NS_TEMP/xpcom.xpi -- 02/22/2002 17:35:17 ------------------------------------------------------------------------------- Mozilla XPCom ------------- ** initInstall: 0 ** fProgram: C:\Program Files\mozilla.org\Mozilla\ ** Installing: C:\Program Files\mozilla.org\Mozilla\component.reg ** File to delete: C:\Program Files\mozilla.org\Mozilla\component.reg\ ** File to delete: C:\Program Files\mozilla.org\Mozilla\components\xpti.dat\ ** File to delete: C:\Program Files\mozilla.org\Mozilla\components\xptitemp.dat\ ** addDirectory() of Program returned: 0 ** fileExists() returned: 1 ** File found: C:\WINDOWS\SYSTEM\msvcrt.dll ** fileExists() returned: 1 ** File found: C:\WINDOWS\SYSTEM\msvcirt.dll ** winreg.isKeyWritable(): function ** restrictedAccess value: false [1/30] Installing: C:\Program Files\mozilla.org\Mozilla\mozreg.dll [2/30] Installing: C:\Program Files\mozilla.org\Mozilla\xpcom.dll [3/30] Installing: C:\Program Files\mozilla.org\Mozilla\zlib.dll [4/30] Installing: C:\Program Files\mozilla.org\Mozilla\components\jar50.dll [5/30] Installing: C:\Program Files\mozilla.org\Mozilla\js3250.dll [6/30] Installing: C:\Program Files\mozilla.org\Mozilla\plc4.dll [7/30] Installing: C:\Program Files\mozilla.org\Mozilla\plds4.dll [8/30] Installing: C:\Program Files\mozilla.org\Mozilla\ren8dot3.exe [9/30] Installing: C:\Program Files\mozilla.org\Mozilla\components\xpinstal.dll [10/30] Installing: C:\Program Files\mozilla.org\Mozilla\xpistub.dll [11/30] Installing: C:\Program Files\mozilla.org\Mozilla\nspr4.dll [12/30] Installing: C:\Program Files\mozilla.org\Mozilla\components\ucharuti.dll [13/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org [] [14/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla [] [15/30] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla [CurrentVersion] [16/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en) [] [17/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Main [] [18/30] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Main [Install Directory] [19/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Uninstall [] [20/30] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Uninstall [Uninstall Log Folder] [21/30] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Uninstall [Description] [22/30] Create Registry Key: HKEY_CURRENT_USER\SOFTWARE\mozilla.org [] Install **FAILED** with error 1009 Install **FAILED** with error 1009 ** performInstall() returned: 1009 Finished Installation 02/22/2002 17:35:18 ** copy file: C:\WINDOWS\TEMP\ns_temp\install_status.log to C:\Program Files\mozilla.org\Mozilla\install_status.log ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\0.9.8 (en) [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\0.9.8 (en)\Main [Program Folder Path] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en) [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Main [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey [CurrentVersion] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\0.9.8 (en) [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\0.9.8 (en)\Main [Program Folder Path] ------------------------------------------------------------------------------- file:///C|/WINDOWS/TEMP/NS_TEMP/xpcom.xpi -- 02/22/2002 20:09:14 ------------------------------------------------------------------------------- Mozilla XPCom ------------- ** initInstall: 0 ** fProgram: C:\Program Files\mozilla.org\Mozilla\ ** Installing: C:\Program Files\mozilla.org\Mozilla\component.reg ** File to delete: C:\Program Files\mozilla.org\Mozilla\component.reg\ ** File to delete: C:\Program Files\mozilla.org\Mozilla\components\xpti.dat\ ** File to delete: C:\Program Files\mozilla.org\Mozilla\components\xptitemp.dat\ ** addDirectory() of Program returned: 0 ** fileExists() returned: 1 ** File found: C:\WINDOWS\SYSTEM\msvcrt.dll ** fileExists() returned: 1 ** File found: C:\WINDOWS\SYSTEM\msvcirt.dll ** winreg.isKeyWritable(): function ** restrictedAccess value: false [1/30] Installing: C:\Program Files\mozilla.org\Mozilla\mozreg.dll [2/30] Installing: C:\Program Files\mozilla.org\Mozilla\xpcom.dll [3/30] Installing: C:\Program Files\mozilla.org\Mozilla\zlib.dll [4/30] Installing: C:\Program Files\mozilla.org\Mozilla\components\jar50.dll [5/30] Installing: C:\Program Files\mozilla.org\Mozilla\js3250.dll [6/30] Installing: C:\Program Files\mozilla.org\Mozilla\plc4.dll [7/30] Installing: C:\Program Files\mozilla.org\Mozilla\plds4.dll [8/30] Installing: C:\Program Files\mozilla.org\Mozilla\ren8dot3.exe [9/30] Installing: C:\Program Files\mozilla.org\Mozilla\components\xpinstal.dll [10/30] Installing: C:\Program Files\mozilla.org\Mozilla\xpistub.dll [11/30] Installing: C:\Program Files\mozilla.org\Mozilla\nspr4.dll [12/30] Installing: C:\Program Files\mozilla.org\Mozilla\components\ucharuti.dll [13/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org [] [14/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla [] [15/30] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla [CurrentVersion] [16/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en) [] [17/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Main [] [18/30] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Main [Install Directory] [19/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Uninstall [] [20/30] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Uninstall [Uninstall Log Folder] [21/30] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Uninstall [Description] [22/30] Create Registry Key: HKEY_CURRENT_USER\SOFTWARE\mozilla.org [] Install **FAILED** with error 1009 Install **FAILED** with error 1009 ** performInstall() returned: 1009 Finished Installation 02/22/2002 20:09:15 ** copy file: C:\WINDOWS\TEMP\ns_temp\install_status.log to C:\Program Files\mozilla.org\Mozilla\install_status.log ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Setup [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\0.9.8 (en) [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\0.9.8 (en)\Main [Program Folder Path] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en) [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8 (en)\Main [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey [CurrentVersion] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\0.9.8 (en) [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\0.9.8 (en)\Main [Program Folder Path] ------------------------------------------------------------------------------- file:///C|/WINDOWS/TEMP/NS_TEMP/xpcom.xpi -- 02/22/2002 20:35:26 ------------------------------------------------------------------------------- Mozilla XPCom ------------- ** initInstall: 0 ** fProgram: C:\Program Files\mozilla.org\Mozilla\ ** Installing: C:\Program Files\mozilla.org\Mozilla\component.reg ** File to delete: C:\Program Files\mozilla.org\Mozilla\component.reg\ ** File to delete: C:\Program Files\mozilla.org\Mozilla\components\xpti.dat\ ** File to delete: C:\Program Files\mozilla.org\Mozilla\components\xptitemp.dat\ ** addDirectory() of Program returned: 0 ** fileExists() returned: 1 ** File found: C:\WINDOWS\SYSTEM\msvcrt.dll ** fileExists() returned: 1 ** File found: C:\WINDOWS\SYSTEM\msvcirt.dll ** winreg.isKeyWritable(): function ** restrictedAccess value: false [1/30] Installing: C:\Program Files\mozilla.org\Mozilla\mozreg.dll [2/30] Installing: C:\Program Files\mozilla.org\Mozilla\xpcom.dll [3/30] Installing: C:\Program Files\mozilla.org\Mozilla\zlib.dll [4/30] Installing: C:\Program Files\mozilla.org\Mozilla\components\jar50.dll [5/30] Installing: C:\Program Files\mozilla.org\Mozilla\js3250.dll [6/30] Installing: C:\Program Files\mozilla.org\Mozilla\plc4.dll [7/30] Installing: C:\Program Files\mozilla.org\Mozilla\plds4.dll [8/30] Installing: C:\Program Files\mozilla.org\Mozilla\ren8dot3.exe [9/30] Installing: C:\Program Files\mozilla.org\Mozilla\components\xpinstal.dll [10/30] Installing: C:\Program Files\mozilla.org\Mozilla\xpistub.dll [11/30] Installing: C:\Program Files\mozilla.org\Mozilla\nspr4.dll [12/30] Installing: C:\Program Files\mozilla.org\Mozilla\components\ucharuti.dll [13/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org [] [14/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla [] [15/30] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla [CurrentVersion] [16/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en) [] [17/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Main [] [18/30] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Main [Install Directory] [19/30] Create Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Uninstall [] [20/30] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Uninstall [Uninstall Log Folder] [21/30] Store Registry Value String: HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org\Mozilla\0.9.8 (en)\Uninstall [Description] [22/30] Create Registry Key: HKEY_CURRENT_USER\SOFTWARE\mozilla.org [] Install **FAILED** with error 1009 Install **FAILED** with error 1009 ** performInstall() returned: 1009 Finished Installation 02/22/2002 20:35:27 ** copy file: C:\WINDOWS\TEMP\ns_temp\install_status.log to C:\Program Files\mozilla.org\Mozilla\install_status.log ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8+ (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8+ (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8+ (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8+ (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8+ (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8+ (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8+ (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8+ (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8+ (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8+ (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8+ (en)\Setup [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8+ (en)\Setup [] ** copy file: C:\WINDOWS\TEMP\ns_temp\xpcom.ns\msvcirt.dll to C:\WINDOWS\TEMP\ns_temp\xpcom.ns\bin\msvcirt.dll ** copy file: C:\WINDOWS\TEMP\ns_temp\xpcom.ns\msvcrt.dll to C:\WINDOWS\TEMP\ns_temp\xpcom.ns\bin\msvcrt.dll ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla [] ** create registry key: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\0.9.8+ (en) [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\0.9.8+ (en) [] ** create registry key: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\0.9.8+ (en)\Main [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\0.9.8+ (en)\Main [Program Folder Path] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8+ (en) [] ** create registry key: HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.8+ (en)\Main [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey [CurrentVersion] ** create registry key: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\0.9.8+ (en) [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\0.9.8+ (en) [] ** create registry key: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\0.9.8+ (en)\Main [] ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\0.9.8+ (en)\Main [Program Folder Path] ** create folder: C:\Program Files\mozilla.org\Mozilla\Setup ** copy file: C:\WINDOWS\DESKTOP\DOWNLO~1\MOZILLA\MOZILLA-WIN32-INSTALLER.EXE to C:\Program Files\mozilla.org\Mozilla\Setup\MOZILLA-WIN32-INSTALLER.EXE ** copy file: C:\WINDOWS\TEMP\ns_temp\xpcom.xpi to C:\Program Files\mozilla.org\Mozilla\Setup\xpcom.xpi ** copy file: C:\WINDOWS\TEMP\ns_temp\browser.xpi to C:\Program Files\mozilla.org\Mozilla\Setup\browser.xpi ** copy file: C:\WINDOWS\TEMP\ns_temp\mail.xpi to C:\Program Files\mozilla.org\Mozilla\Setup\mail.xpi ** copy file: C:\WINDOWS\TEMP\ns_temp\psm.xpi to C:\Program Files\mozilla.org\Mozilla\Setup\psm.xpi ** copy file: C:\WINDOWS\TEMP\ns_temp\mozillauninstall.zip to C:\Program Files\mozilla.org\Mozilla\Setup\mozillauninstall.zip ** copy file: C:\WINDOWS\TEMP\ns_temp\venkman.xpi to C:\Program Files\mozilla.org\Mozilla\Setup\venkman.xpi ** copy file: C:\WINDOWS\TEMP\ns_temp\deflenus.xpi to C:\Program Files\mozilla.org\Mozilla\Setup\deflenus.xpi ** copy file: C:\WINDOWS\TEMP\ns_temp\langenus.xpi to C:\Program Files\mozilla.org\Mozilla\Setup\langenus.xpi ** copy file: C:\WINDOWS
did you install as admin? It seems that creating the reg db key HKEY_CURRENT_USER\SOFTWARE\mozilla.org failed. are you on a multiuser system? Can you create the reg.db entry your self?
yep - can edit the registry - what should I remove?
try deleting: HKEY_CURRENT_USER\Software\Mozilla HKEY_CURRENT_USER\Software\mozilla.org and the entire mozilla directory and temp files and reinstall mozilla...
I think that it is something weird with MS ME (the OS) - when the software just has a default key that when I delete it, it automatically regenerates (with an identical default) - and mozilla gets the same crash. What a lame os! I will be back in a few months when I get the time to re-format to harddrive to an os that is at least semi-normal.
please try a newer build. No problems here...
Status: UNCONFIRMED → RESOLVED
Closed: 24 years ago
Resolution: --- → WORKSFORME
I got rid of Windows ME - (make windows jokes) and upgraded to Windows 98 (make more windows jokes. So far, so good - everything is going fine. Thanks
verified
Status: RESOLVED → VERIFIED
QA Contact: bugzilla → gbush
Product: Browser → Seamonkey
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