1278877 - MCWS - Document resource ownership - mozilla.org.il

Status: NEW

(Websites :: Mozilla Community Sites, defect)

Description

[tad]

We need your help in identifying who your community has given the authority to manage the services we provide you.

In the situation that a decision needs to be made or action needs to be taken in regards to your service (eg someone is requesting an email on your community domain) we need the name(s) of the person who can say yes or no, or initiate change requests.

Your community can identify more than one person who has the authority to make decisions regarding your services. We will reach out to every person listed as “owner” for your service. Please be aware though that if you identify more than one person, we will act based on the first response we get. The persons named *must* be responsive in a timely manner. These persons will also be able to request changes to the owners list moving forward.

You can use this bug to discuss who these names should be, or you can use whatever discussion channel your community prefers. We only ask that someone from your community responds within *30 days* to let us know a discussion is happening. If we don’t get any sort of response within 30 days we will assume your community is inactive and start the process to deactivate your services. 

You can take more than 30 days to give a final answer. Once we’ve received a response we will recognize the community is active and support you in coming to a decision that is right for your community.

Discussion and questions about this process should go on this Discourse thread - https://discourse.mozilla-community.org/t/documenting-ownership-of-community-sites-and-resources/7653

If you need to reach out to us privately, you can send an email to [e-mail]

In short:

- Communities have 30 days to start the discussion
- It’s up to communities to appoint their resource owner(s)
- These owners must be responsive and will have the authority to request changes to the serivces owners list
- We will support communities in making their decision, including arranging conflict resolution if necessary.
- Please cc any active members of your community that we’ve missed

Comment 1

[Tomer Cohen :tomer]

(In reply to Tom Farrow [:Tad] from comment #0)
> - Communities have 30 days to start the discussion
Please note that even that this bug is 4 months old, we've got this request only today. 

> - Please cc any active members of your community that we’ve missed
Since you've not published to whom you've sent the message, I'm unable to find out people who were missed from the previous message. 

Also, please note that the subject your outreach message was "Mozilla Ireland", while we are located in Israel, not Ireland…

Comment 2

[tad]

The 30 days starts from when you received the email.

Apologies about the poor subject. This may have been a result of simple human error. Please note that we are asking for you to CC people who you think may be able to help - it's no big deal if we duplicate people we've emailed.

Thanks.

Comment 3

[Tomer Cohen :tomer]

(In reply to Tom Farrow [:Tad] from comment #0)
> - It’s up to communities to appoint their resource owner(s)
> - These owners must be responsive and will have the authority to request
> changes to the serivces owners list
> - We will support communities in making their decision, including arranging
> conflict resolution if necessary.

According to the l10n wiki page, I am the contact point for pretty long time, and I am unaware of anyone else who want to take that responsibility from me. We are a small group and know well each other by person. 

https://wiki.mozilla.org/L10n:Teams:he
https://mozillians.org/group/mozilla-israel/

Comment 4

[Majken Connor [:Kensie]]

Hi Tomer,

What we did was we sent the email to all Mozillians accounts that listed Israel as their location. I have cc'ed the ones that I could find bugzilla accounts for now.

The proposal we have is that Tomer Cohen be the owner. If no one objects or suggests an amendment by October 29th then we'll document you as the owner. If there is further discussion we'll reset the deadline as needed to make sure your community has time to come to an agreement.

Comment 5

[tad]

Thank you for your participation in this review.

We have documented Tomer Cohen as the contact for this community.

Regards
Tom Farrow
MCWS