Closed
Bug 1279225
Opened 9 years ago
Closed 9 years ago
Print preview blocks FF 47.0 and freezes the computer on win7_x64 (HE & PE), for any webpage. Needs to kill FF.
Categories
(Firefox :: Untriaged, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 1276717
People
(Reporter: sgougeon, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Build ID: 20160604131506
Steps to reproduce:
Try to preview before printing (any page)
Actual results:
The preview blocks FF 47.0 and freezes the computer on win7_x64 (HE & PE).
Then needs to kill FF, each time.
Expected results:
See the preview :)
I am switching to Chrome to preview and print pages, until this is fixed.
Did you test in safe mode?
https://support.mozilla.org/fr/kb/resoudre-problemes-firefox-mode-sans-echec
And with a clean profile?
https://support.mozilla.org/fr/kb/utiliser-gestionnaire-profils-creer-supprimer-profils
Flags: needinfo?(sgougeon)
Updated•9 years ago
|
Mentor: cdenizet, sledru
Comment 2•9 years ago
|
||
sounds like a duplicate of bug 1276717
Comment 3•9 years ago
|
||
Works fine for me on FX 47, Win 7 x64.
Tested with google.com, wikipedia.org.
(In reply to Loic from comment #1)
> Did you test in safe mode?
> https://support.mozilla.org/fr/kb/resoudre-problemes-firefox-mode-sans-echec
Safe mode + my usual profile: => bug still there
> And with a clean profile?
> https://support.mozilla.org/fr/kb/utiliser-gestionnaire-profils-creer-supprimer-profils
Fresh profile + normal mode: => no bug!
So the issue comes from an interaction with one of my adds-on.
However, the list of my adds-on is the same for a long time (but some adds have been installed without asking me: i am discovering that "ADB Helper" and "Valence" are installed. I have never asked for them), while this bug appeared recently (i think with FF 47.0)
I doubt it's an issue with one of your add-ons if it doesn't work in safe mode with your current profile, because safe mode disables add-ons. Maybe more bad prefs in the profile.
Comment 6•9 years ago
|
||
please try the pref changes mentioned in https://support.mozilla.org/en-US/kb/pages-appear-tiny-when-i-print-or-print-preview-firefox
(In reply to [:philipp] from comment #6)
> please try the pref changes mentioned in
> https://support.mozilla.org/en-US/kb/pages-appear-tiny-when-i-print-or-print-preview-firefox
In normal mode
+ these config changes only for my default printer: => bug still here
+ these config changes for ALL my printers: => OK!
Thanks for the work-around. It must be applied to ALL printers.
Comment 8•9 years ago
|
||
ok thanks, then i'm marking this report as a duplicate officially as well :-)
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Flags: needinfo?(sgougeon)
Resolution: --- → DUPLICATE
You need to log in
before you can comment on or make changes to this bug.
Description
•