Closed Bug 1279225 Opened 9 years ago Closed 9 years ago

Print preview blocks FF 47.0 and freezes the computer on win7_x64 (HE & PE), for any webpage. Needs to kill FF.

Categories

(Firefox :: Untriaged, defect)

47 Branch
defect
Not set
major

Tracking

()

RESOLVED DUPLICATE of bug 1276717

People

(Reporter: sgougeon, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0 Build ID: 20160604131506 Steps to reproduce: Try to preview before printing (any page) Actual results: The preview blocks FF 47.0 and freezes the computer on win7_x64 (HE & PE). Then needs to kill FF, each time. Expected results: See the preview :) I am switching to Chrome to preview and print pages, until this is fixed.
Severity: normal → major
Mentor: sledru
Mentor: cdenizet
Mentor: cdenizet, sledru
sounds like a duplicate of bug 1276717
Works fine for me on FX 47, Win 7 x64. Tested with google.com, wikipedia.org.
(In reply to Loic from comment #1) > Did you test in safe mode? > https://support.mozilla.org/fr/kb/resoudre-problemes-firefox-mode-sans-echec Safe mode + my usual profile: => bug still there > And with a clean profile? > https://support.mozilla.org/fr/kb/utiliser-gestionnaire-profils-creer-supprimer-profils Fresh profile + normal mode: => no bug! So the issue comes from an interaction with one of my adds-on. However, the list of my adds-on is the same for a long time (but some adds have been installed without asking me: i am discovering that "ADB Helper" and "Valence" are installed. I have never asked for them), while this bug appeared recently (i think with FF 47.0)
I doubt it's an issue with one of your add-ons if it doesn't work in safe mode with your current profile, because safe mode disables add-ons. Maybe more bad prefs in the profile.
(In reply to [:philipp] from comment #6) > please try the pref changes mentioned in > https://support.mozilla.org/en-US/kb/pages-appear-tiny-when-i-print-or-print-preview-firefox In normal mode + these config changes only for my default printer: => bug still here + these config changes for ALL my printers: => OK! Thanks for the work-around. It must be applied to ALL printers.
ok thanks, then i'm marking this report as a duplicate officially as well :-)
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Flags: needinfo?(sgougeon)
Resolution: --- → DUPLICATE
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