1279956 - Firefox Black Screen

Status: RESOLVED WORKSFORME

(Core :: Graphics, defect, P3)

Description

[harringtonrex]

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Build ID: 20160604131506

Steps to reproduce:

Whenever I go to the following places no matter what I do I get a laggy black screen and firefox crashes. 

Google Maps 
YouTube
Twitch

I use Adobe Flash Plugin and Adblock Plus. 



Expected results:

The websites should not crash firefox. I also have a 4K monitor.

Comment 1

[Andre Klapper]

Please provide the crash ID from about:crashes : https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report explains how to do this. When doing so, please also add the keyword "crashreportid" to the "Keywords" field of this report.

Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems. It does not disable plugins which are add-ons.) See http://support.mozilla.com/en-US/kb/Safe+Mode 

And does this also happen with a new and empty profile? See http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile and http://support.mozilla.org/kb/Managing%20profiles

Comment 2

[Emma Humphries ☕️🎸🧞‍♀️✨ (she/they) [:emceeaich] (Pacific Time) use needinfo]

Bulk move of gfx-noted bugs without priority to P3 for tracking.

Comment 3

[Gregory Pappas [:gregp]]

It has been 7 years and the reporter still hasn't responded to comment 1, closing.

Reporter, please file a new bug if you are still experiencing this issue.