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random black screen until restarted. Maybe related to flash video.




2 years ago
a year ago


(Reporter: ska4life187, Unassigned)


(Blocks: 1 bug)

50 Branch
Windows 10

Firefox Tracking Flags

(Not tracked)


(Whiteboard: [gfx-noted])


(1 attachment)



2 years ago
Created attachment 8762734 [details]
New Text Document.txt

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0
Build ID: 20160614030210

Steps to reproduce:

Just played some youtube videos, facebook will also cause it to randomly go black. It's random and can happen at any time. I've tried all firefox, beta, developer, nightly. All have same results. I also tried disabling all add-on's and still happens

Actual results:

firefox will go black no matter what tab I switch to.

Expected results:



2 years ago
Severity: normal → critical
Iteration: --- → 51.3

Comment 1

2 years ago
This happens to me. Same thing.
Severity: critical → normal
Iteration: 51.3 → ---
Component: Untriaged → Graphics
Product: Firefox → Core

Comment 2

2 years ago
Just wanted to add, this only happens when you acceleration is turned on in advanced options. Problem stops when disabled.
OS: Unspecified → Windows 10
Hardware: Unspecified → x86_64
Blocks: 1242622
See Also: → bug 1280081
Whiteboard: [gfx-noted]

Comment 3

2 years ago
I'm getting this on Windows 10 x64 (x64 nightly build, e10s enabled), without the flash plugin enabled. Hardware acceleration is on, and I have the latest drivers for my AMD HD7790 GPU.

Compositing	Direct3D 11
Asynchronous Pan/Zoom	wheel input enabled; touch input enabled
WebGL Renderer	Google Inc. -- ANGLE (AMD Radeon HD 7700 Series Direct3D11 vs_5_0 ps_5_0)
Hardware H264 Decoding	Yes; Using D3D11 API
Direct2D	true
DirectWrite	true (10.0.10586.0)
GPU #1
Active	Yes
Description	AMD Radeon HD 7700 Series
Vendor ID	0x1002
Device ID	0x665c
Driver Version	16.200.1025.0
Driver Date	6-2-2016
Drivers	aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Subsys ID	04521043
RAM	1024
ClearType Parameters	Gamma: 2.2 Pixel Structure: RGB ClearType Level: 50 Enhanced Contrast: 50
AzureCanvasAccelerated	0
AzureCanvasBackend	direct2d 1.1
AzureContentBackend	direct2d 1.1
AzureFallbackCanvasBackend	cairo
ClearType Parameters	Gamma: 2.2 Pixel Structure: RGB ClearType Level: 50 Enhanced Contrast: 50
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