Closed
Bug 1282562
Opened 8 years ago
Closed 2 years ago
D2D crash in igd10iumd32.dll | CContext::ID3D11DeviceContext1_UpdateSubresource1_<T>
Categories
(Core :: Graphics, defect, P3)
Core
Graphics
Tracking
()
People
(Reporter: jrmuizel, Unassigned, NeedInfo)
References
Details
(Keywords: crash, Whiteboard: gfx-noted)
Crash Data
These all look to be Direct2D related
Reporter | ||
Updated•8 years ago
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Summary: crash in igd10iumd32.dll | CContext::ID3D11DeviceContext1_UpdateSubresource1_<T> → D2D crash in igd10iumd32.dll | CContext::ID3D11DeviceContext1_UpdateSubresource1_<T>
Reporter | ||
Comment 1•8 years ago
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https://crash-stats.mozilla.com/report/index/5e0a766f-da5c-496f-b6e7-d6d342160623
Crash Signature: [@ igd10iumd32.dll | CContext::ID3D11DeviceContext1_UpdateSubresource1_<T> ]
Comment 2•8 years ago
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the signature comes nearly exclusively from windows 7: Windows 7 3139 98.19 % Windows 8 58 1.81 % most affected devices are intel gpus from 4th generation processors: 1 0x0412 1094 34.22 % 2 0x0a16 541 16.92 % 3 0x041e 467 14.61 % 4 0x0416 390 12.20 % 5 0x0152 309 9.67 % 6 0x0166 181 5.66 % 7 0x0402 104 3.25 % 8 0x0f31 37 1.16 % 9 0x0156 26 0.81 % 10 0x0162 26 0.81 % the most recent affected driver version seems to be 10.18.10.3496 - maybe there are some blocklisting options based on this.
Comment 3•8 years ago
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hm, there are also other signatures with newer graphics drivers... igd10iumd32.dll | CContext::ID3D11DeviceContext1_UpdateSubresource_<T> (bug 1282564), igd10iumd32.dll | CContext::ID3D11DeviceContext2_UpdateSubresource_<T>, igd10iumd32.dll | CContext::ID3D11DeviceContext2_UpdateSubresource1_<T>
Comment 4•8 years ago
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Crash volume for signature 'igd10iumd32.dll | CContext::ID3D11DeviceContext1_UpdateSubresource1_<T>': - aurora (49): 6 - beta (48): 1115 - release (47): 5803 - esr (45): 1501 Affected platform: Windows
status-firefox47:
--- → affected
status-firefox48:
--- → affected
status-firefox49:
--- → affected
status-firefox-esr45:
--- → affected
Comment 5•8 years ago
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The following search indicates that this is OOM-related: https://crash-stats.mozilla.com/search/?signature=%3Digd10iumd32.dll%20%7C%20CContext%3A%3AID3D11DeviceContext1_UpdateSubresource1_%3CT%3E&_sort=-date&_facets=signature&_facets=contains_memory_report&_columns=date&_columns=signature&_columns=product&_columns=version&_columns=build_id&_columns=platform#facet-signature Of the 2439 occurrences of crashes with the signature "[@ igd10iumd32.dll | CContext::ID3D11DeviceContext1_UpdateSubresource1_<T> ]" in the past 7 days, 1955 (80.2%) of them have a ContainsMemoryReport=1 field, which indicates that memory was low near the time of crash. (See the "Contains memory report" facet in the search output.) jrmuizel, does this suggest that we are failing to check some kind of operation that allocates?
Flags: needinfo?(jmuizelaar)
Comment 6•8 years ago
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Crash volume for signature 'igd10iumd32.dll | CContext::ID3D11DeviceContext1_UpdateSubresource1_<T>': - nightly (version 51): 0 crashes from 2016-08-01. - aurora (version 50): 1 crash from 2016-08-01. - beta (version 49): 939 crashes from 2016-08-02. - release (version 48): 1351 crashes from 2016-07-25. - esr (version 45): 3503 crashes from 2016-05-02. Crash volume on the last weeks (Week N is from 08-22 to 08-28): W. N-1 W. N-2 W. N-3 - nightly 0 0 0 - aurora 0 0 0 - beta 289 285 106 - release 405 356 146 - esr 422 398 333 Affected platform: Windows Crash rank on the last 7 days: Browser Content Plugin - nightly - aurora #1186 - beta #42 - release #40 - esr #16
status-firefox50:
--- → affected
Bulk move of gfx-noted bugs without priority to P3 for tracking.
Priority: -- → P3
Comment 8•8 years ago
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This bug and bug 1272123 might somehow be related. A few crashes with this signature are happening with 49 on wetransfer.com, as bug 1272123. No crashes are happening with 50 on wetransfer.com (and bug 1272123 was uplifted to 50). Or maybe simply bug 1272123 made an OOM less likely to occur when visiting wetransfer.com. A few correlations for 49: (100.0% in signature vs 09.04% overall) reason = EXCEPTION_ACCESS_VIOLATION_WRITE (100.0% in signature vs 10.86% overall) address = 0x0 (78.13% in signature vs 06.87% overall) GFX_ERROR "Failed 2 buffer db=" = true (77.78% in signature vs 10.41% overall) contains_memory_report = 1 (96.88% in signature vs 39.22% overall) platform_version = 6.1.7601 Service Pack 1 (100.0% in signature vs 49.04% overall) adapter_vendor_id = 0x8086 (96.88% in signature vs 46.44% overall) platform_pretty_version = Windows 7 (49.65% in signature vs 03.75% overall) GFX_ERROR "[D2D1.1] 4CreateBitmap failure " = true (43.06% in signature vs 04.16% overall) cpu_info = GenuineIntel family 6 model 60 stepping 3 | 4 (37.50% in signature vs 00.60% overall) GFX_ERROR "Failed to D3D11 OpenSharedResource for frame finalization: " = true (28.13% in signature vs 01.33% overall) adapter_device_id = 0x0412 (20.83% in signature vs 00.93% overall) GFX_ERROR "Failed to create software bitmap: " = true (20.14% in signature vs 00.56% overall) adapter_driver_version = 10.18.10.3412
Comment 9•8 years ago
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would those other signatures all be related?: https://crash-stats.mozilla.com/search/?signature=~UpdateSubresource&product=Firefox&version=50.0b&process_type=browser&_sort=-date&_facets=signature&_facets=platform_pretty_version&_facets=install_time&_facets=contains_memory_report&_columns=date&_columns=signature&_columns=product&_columns=version&_columns=build_id&_columns=platform#facet-signature
Comment 10•8 years ago
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(In reply to [:philipp] from comment #9) > would those other signatures all be related?: > https://crash-stats.mozilla.com/search/ > ?signature=~UpdateSubresource&product=Firefox&version=50. > 0b&process_type=browser&_sort=- > date&_facets=signature&_facets=platform_pretty_version&_facets=install_time&_ > facets=contains_memory_report&_columns=date&_columns=signature&_columns=produ > ct&_columns=version&_columns=build_id&_columns=platform#facet-signature Some might be related, but many are unrelated. E.g. contains_memory_report is '1' only for ~18% of the crashes from that search.
Comment 11•8 years ago
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Crash volume for signature 'igd10iumd32.dll | CContext::ID3D11DeviceContext1_UpdateSubresource1_<T>': - nightly (version 52): 0 crashes from 2016-09-19. - aurora (version 51): 1 crash from 2016-09-19. - beta (version 50): 782 crashes from 2016-09-20. - release (version 49): 2805 crashes from 2016-09-05. - esr (version 45): 4148 crashes from 2016-07-25. Crash volume on the last weeks (Week N is from 10-17 to 10-23): W. N-1 W. N-2 W. N-3 W. N-4 - nightly 0 0 0 0 - aurora 1 0 0 0 - beta 225 257 185 37 - release 831 830 707 132 - esr 462 435 428 444 Affected platform: Windows Crash rank on the last 7 days: Browser Content Plugin - nightly - aurora #1378 - beta #63 - release #61 - esr #18
status-firefox51:
--- → affected
Comment 12•7 years ago
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Crash volume for signature 'igd10iumd32.dll | CContext::ID3D11DeviceContext1_UpdateSubresource1_<T>': - nightly (version 54): 0 crashes from 2017-01-23. - aurora (version 53): 0 crashes from 2017-01-23. - beta (version 52): 20 crashes from 2017-01-23. - release (version 51): 43 crashes from 2017-01-16. - esr (version 45): 13911 crashes from 2016-08-03. Crash volume on the last weeks (Week N is from 01-30 to 02-05): W. N-1 W. N-2 W. N-3 W. N-4 W. N-5 W. N-6 W. N-7 - nightly 0 - aurora 0 - beta 9 - release 25 0 - esr 745 721 674 520 433 698 678 Affected platform: Windows Crash rank on the last 7 days: Browser Content Plugin - nightly - aurora - beta #420 - release #507 - esr #21
status-firefox52:
--- → affected
Comment 14•7 years ago
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Mass wontfix for bugs affecting firefox 52.
Comment 15•2 years ago
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Closing because no crashes reported for 12 weeks.
Status: NEW → RESOLVED
Closed: 2 years ago
Resolution: --- → WORKSFORME
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Description
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